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Comfort Gardens
Guest Houses
7,4
/10
Pleasant
36 reviews
What Guests Say About Their Stay
Boris
10,0
/ 10
Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
Kerry
10,0
/ 10
Perfect for our needs, attentive staff, lovely grounds and close to village Market.
Verified traveler
10,0
/ 10
Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.
In the Area
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No 34, UN Cresent, P.O. Box 1813, Karura, Westlands, Nairobi, Kenya, 00621
Main Facilities
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Swimming Pool
Restaurant
WiFi
Available Room Types in Comfort Gardens
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What's around Comfort Gardens
No 34, UN Cresent, P.O. Box 1813, Karura, Westlands, Nairobi, Kenya, 00621
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Discover More About Comfort Gardens
General
In Nairobi (Gigiri)
Location
With a stay at Comfort Gardens in Nairobi (Gigiri), you'll be within a 15-minute drive of Kenyatta International Convention Centre and Embassy of Sweden. This guesthouse is 11.7 mi (18.9 km) from Nairobi National Park and 8.7 mi (13.9 km) from Thika Road Mall.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Village Market - 0.1 km / 0.1 mi
Embassy of Sweden - 0.4 km / 0.2 mi
Embassy of the United States of America - 0.9 km / 0.5 mi
Embassy of Italy - 0.9 km / 0.6 mi
Banana Hill Art Gallery - 1 km / 0.6 mi
United Nations Office at Nairobi - 1.1 km / 0.7 mi
Embassy of the Kingdom of Morocco - 1.1 km / 0.7 mi
World Agroforestry Centre - 1.9 km / 1.2 mi
High Commission of Canada - 1.9 km / 1.2 mi
Rosslyn Riviera Mall - 2.2 km / 1.4 mi
Two Rivers Mall - 3.1 km / 1.9 mi
Funscapes Theme Park - 3.5 km / 2.2 mi
Karura Forest - 2.7 km / 1.6 mi
The Aga Khan University Hospital - 5.8 km / 3.6 mi
Westgate Shopping Mall - 6 km / 3.7 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 13.7 km / 8.5 mi
Jomo Kenyatta Intl. Airport (NBO) - 29.9 km / 18.6 mi
The preferred airport for Comfort Gardens is Jomo Kenyatta Intl. Airport (NBO).
Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and a picnic area.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The guesthouse also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
All facilities in Comfort Gardens
Swimming Pool
Functional Hall
Common Space
Lobby
Exterior
Things to Do
- Outdoor pool
- Picnic area
- Garden
- Barbecue
- Pool sun loungers
Public Facilities
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
Hotel Services
- Laundry service
- Luggage storage
- Concierge
Connectivity
- Free WiFi
General
- Terrace
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Comfort Gardens
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
09:00 - 23:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Pets
Pets Allowed
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General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi |
Check-In / Check-Out Time | From 09:00 - 23:00 - to 12:00 |
Available rooms at Comfort Gardens | 48 |
Another facilities in Comfort Gardens | Outdoor pool, Picnic area, Garden, Barbecue, Pool sun loungers |
Frequently asked question in Comfort Gardens
What are available facilities at Comfort Gardens?
There are top facilites at Comfort Gardens such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Comfort Gardens?
The standard check-in time at Comfort Gardens is starting from 09:00 - 23:00 while the latest check-out time is at Before 12:00
What is the star rating of Comfort Gardens?
Comfort Gardens is a 3.0-star hotel.
How many rooms are available at Comfort Gardens?
Comfort Gardens has 48 rooms in total.
Does Comfort Gardens provide parking?
Yes, Comfort Gardens provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Comfort Gardens
Overall Ratings & Reviews Comfort Gardens
Other sources (36)
7,4
Pleasant
From 36 reviews
Cleanliness
7,4
Room Comfort
6,2
Location
8,8
Service and Facilites
7,8
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Traveler Reviews Comfort Gardens
Number of reviews per page
20
40
Top reviews
chukuemeka
Business
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Clean room
Tania
2,0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
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Boris
Business
10,0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
Kerry
10,0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Perfect for our needs, attentive staff, lovely grounds and close to village Market.
Jacqueline
6,0
/10
Reviewed 139 week(s) ago
Expedia Group verified review
I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.
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Rolando
Business
10,0
/10
Reviewed 199 week(s) ago
Expedia Group verified review
Very, very safe
tomasz
Leisure Family
8,0
/10
Reviewed 203 week(s) ago
Expedia Group verified review
This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.
Verified traveler
10,0
/10
Reviewed 386 week(s) ago
Hotels.com verified review
Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.
Ann
8,0
/10
Reviewed 452 week(s) ago
Expedia Group verified review
I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.
Verified traveler
8,0
/10
Reviewed 487 week(s) ago
Expedia Group verified review
like the proximity to Village Market. Very quiet with attentive staff
Susan
8,0
/10
Reviewed 494 week(s) ago
Expedia Group verified review
One night stay, Very comfortable room, lovely balcony.
Lars
10,0
/10
Reviewed 502 week(s) ago
Hotels.com verified review
Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.
Verified traveler
6,0
/10
Reviewed 543 week(s) ago
Hotels.com verified review
This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).
W Robert
6,0
/10
Reviewed 610 week(s) ago
Hotels.com verified review
This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.
UN Consultant
2,0
/10
Reviewed 614 week(s) ago
Hotels.com verified review
I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.
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KR
4,0
/10
Reviewed 658 week(s) ago
Hotels.com verified review
I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable.
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Carole
6,0
/10
Reviewed 673 week(s) ago
Expedia Group verified review
We stayed here for 1 night July 12, 2013 prior to our safari and arrived late & left very early the next morning.
Once we arrived, we were so exhausted from 15+ hours of travel, that we ate a quick meal (which was great), and then went to bed right away. We did have a bit of confusion of charging for our stay (which was already paid through Expedia), but once we showed our email confirmation, it was okay. Service from staff was excellent. We were impressed by the honesty of a waitress who served us dinner and returned our change the next morning at breakfast (not realizing it was a tip for her).
Our only qualm was that the walls were so thin, you could hear everyone nearby walking and talking since we were on the ground floor. The room we were in was average (definitely not the new executive room) and it suited our needs for a quick stay.
Overall, the hotel grounds & service were much better than actual room itself. For what we paid, we expected the room to be nicer. Not amazing value when all we needed was a comfortable bed.
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Traveller
4,0
/10
Reviewed 681 week(s) ago
Expedia Group verified review
A confused place. Though I had booked myself into a suite the staff had no clue about it and put me into a lower category room. No phone in the room, hot and cold water mixer out of order, no clothes racks or towel racks in the bathroom
Internet connection was an issue and I had to try several rooms to find one where the connection was reasonable. The staff are pleasant and helpful but the management needs tuning up. Good location if you have business with the UN very conveniently located for shopping at the Village Market in Nairobi
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DB
6,0
/10
Reviewed 695 week(s) ago
Expedia Group verified review
Decent guesthouse walking distance from UN HQ, US Embassy and Village Market Mall (excellent Masai market on Fridays!). Good if you need to be at UN. Nice enough place but fairly basic. No AC and limited number of fans so a bit warm. Nice pool and grounds.
Domenico
Business
8,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Everything well, nice staff and environment.
Only bad thing i've been charged extra 10 usd for a small delay because i had to report my luggage didn't arrive.
Number of reviews per page
20
40
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