Sarova Imperial Hotel

Hotels
8,8
/10
Very Good
41 reviews

What Guests Say About Their Stay

M-KOPA
10,0
/ 10
Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Joseph
10,0
/ 10
As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Micah
10,0
/ 10
Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
In the Area
See Map
Achieng' Oneko Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sarova Imperial Hotel is located in area / city Market Milimani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sarova Imperial Hotel

Achieng' Oneko Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100
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Discover More About Sarova Imperial Hotel

Location


Sarova Imperial Hotel is located in area / city Market Milimani.

About Sarova Imperial Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sarova Imperial Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sarova Imperial Hotel exclusively for you.

Sarova Imperial Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sarova Imperial Hotel is the right place to stay.

All facilities in Sarova Imperial Hotel

Others Sarova Imperial Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Business center

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sarova Imperial Hotel

Important Note
  • Airport shuttle fee: USD 30 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 10:00
Available rooms at Sarova Imperial Hotel
95
Number of floors in Sarova Imperial Hotel
7
Another facilities in Sarova Imperial Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Sarova Imperial Hotel

What are available facilities at Sarova Imperial Hotel?
There are top facilites at Sarova Imperial Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sarova Imperial Hotel?
The standard check-in time at Sarova Imperial Hotel is starting from From 12:00 while the latest check-out time is at Before 10:00
What is the star rating of Sarova Imperial Hotel?
Sarova Imperial Hotel is a 3.0-star hotel.
How many floors does Sarova Imperial Hotel have?
Sarova Imperial Hotel has 7 floors.
How many rooms are available at Sarova Imperial Hotel?
Sarova Imperial Hotel has 95 rooms in total.
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More Reviews from Other Guests in Sarova Imperial Hotel

8,8
Very Good
From 41 reviews
Cleanliness

9,0

Room Comfort

8,2

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
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Traveler Reviews Sarova Imperial Hotel

Number of reviews per page
20
40
Top reviews
M-KOPA
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Read More
Patricia
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great team
Joseph
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Micah
10,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Annette
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Daniel Jonathan
icon-Business
Business
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Really comfortable stay
Italo
icon-Business
Business
6,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Steven
10,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Patricia
10,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great hotel! Professional and welcoming team.
Anne-Marie
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Read More
Frankline
8,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
michael
10,0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
Kisemei
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

N/A
WILLIAM
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The team members are what makes a stay here very enjoyable.
kristen
icon-Business
Business
10,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Davion
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Great food, great staff, and all around great vibes.
Annette
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Read More
Pawel
10,0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Moises
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

My stay was good and they were all friendly
Priscilla
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Great hotel wiyh exceptional service!
Number of reviews per page
20
40

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Others 4 Sarova Imperial Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,8
Very Good
From 41 reviews
Cleanliness

9,0

Room Comfort

8,2

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sarova Imperial Hotel

Number of reviews per page
20
40
Top reviews
M-KOPA
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Read More
Patricia
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great team
Joseph
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Micah
10,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Annette
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Daniel Jonathan
icon-Business
Business
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Really comfortable stay
Italo
icon-Business
Business
6,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Steven
10,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Patricia
10,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great hotel! Professional and welcoming team.
Anne-Marie
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Read More
Frankline
8,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
michael
10,0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
Kisemei
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

N/A
WILLIAM
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The team members are what makes a stay here very enjoyable.
kristen
icon-Business
Business
10,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Davion
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Great food, great staff, and all around great vibes.
Annette
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Read More
Pawel
10,0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Moises
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

My stay was good and they were all friendly
Priscilla
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Great hotel wiyh exceptional service!
Number of reviews per page
20
40