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SureStay Hotel by Best Western Vientiane
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SureStay Hotel by Best Western Vientiane
Hotels
8,4
/10
Very Good
46 reviews
What Guests Say About Their Stay
Michael
10,0
/ 10
The property has an excellent sky rooftop bar and restaurant. I enjoyed a number of evenings watching the sun go down.
The staff were warm and engaging. Most enjoyable stay
EDGAR
10,0
/ 10
Hotel location, staff service and cleanliness are very good plus good selection of dishes for breakfast.
Ieng
10,0
/ 10
I stayed here 3 weeks, and overall experience had been exceptional. The room was clean, and there was a variety of breakfast options. The staff were courteous, friendly, and accommodating to our requests. I highly recommend this hotel as it’s a quick walk to the Night Market and a few blocks from the Night Food Market.
In the Area
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101 Chaoanou Road, Watchan Village, chanthabouly district, Vientiane, Laos, Vientiane, Vientiane Prefecture, Laos, 85621
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in SureStay Hotel by Best Western Vientiane
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What's around SureStay Hotel by Best Western Vientiane
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101 Chaoanou Road, Watchan Village, chanthabouly district, Vientiane, Laos, Vientiane, Vientiane Prefecture, Laos, 85621
Discover More About SureStay Hotel by Best Western Vientiane
Location
SureStay Hotel by Best Western Vientiane is a hotel in a good neighborhood, which is located at Vientiane.
About SureStay Hotel by Best Western Vientiane
From business event to corporate gathering, SureStay Hotel by Best Western Vientiane provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from SureStay Hotel by Best Western Vientiane exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
SureStay Hotel by Best Western Vientiane is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at SureStay Hotel by Best Western Vientiane.
All facilities in SureStay Hotel by Best Western Vientiane
Fitness Center
Lobby
Accommodation Services
Exterior
Bedroom
Hotel Services
- Concierge
- Laundry service
- 24-hour Receptionist
- Luggage storage
- Porter
- Multilingual staff
- Early Check-in
- Late Check-out
- 24-hour security
- Bellhop
Public Facilities
- Safety deposit box
- WiFi in public area
- Coffee shop
- Restaurant
- Elevator
- Breakfast restaurant
- Dinner restaurant
Nearby Facilities
- Shops
- ATM/Banking
- Hair salon
- Grocery
- Supermarket
- Laundry
- Beauty salon
Food and Drinks
- Bar
- Breakfast
- Restaurant with AC
- Hot breakfast
- Continental breakfast
- A la carte dinner
Things to Do
- Massage
- Fitness center
- Spa
Transportation
- Valet parking
- Limo or town car service
- Car rental
General
- AC
- Non-smoking room
- Terrace
Business Facilities
- Business center
- Computer station
- Photocopier
Connectivity
- WiFi in public area (surcharge)
Accessibilty
- Accessible bathroom
Shuttle Service
- Airport transfer
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in SureStay Hotel by Best Western Vientiane
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay Hotel by Best Western Vientiane | 68 |
Number of floors in SureStay Hotel by Best Western Vientiane | 10 |
Another facilities in SureStay Hotel by Best Western Vientiane | Concierge, Laundry service, 24-hour Receptionist, Luggage storage, Porter |
Frequently asked question in SureStay Hotel by Best Western Vientiane
What are available facilities at SureStay Hotel by Best Western Vientiane?
There are top facilites at SureStay Hotel by Best Western Vientiane such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SureStay Hotel by Best Western Vientiane?
The standard check-in time at SureStay Hotel by Best Western Vientiane is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SureStay Hotel by Best Western Vientiane provide breakfast?
Yes, SureStay Hotel by Best Western Vientiane provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in SureStay Hotel by Best Western Vientiane
Traveloka (8)
Other sources (38)
8,4
Very Good
From 38 reviews
Cleanliness
8,8
Room Comfort
9,0
Service and Facilites
8,2
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Traveler Reviews SureStay Hotel by Best Western Vientiane
Number of reviews per page
20
40
Top reviews
Andrew
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice place. Would recommend.
SAMPHANH
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Road construction
SAMPHANH
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close to river
Purobi
Business and Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good hotel. Check in was stressful s the young man could not find my reservation for over 5 minutes. It seemed that he did not quite know how to read English.
Michael
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The property has an excellent sky rooftop bar and restaurant. I enjoyed a number of evenings watching the sun go down.
The staff were warm and engaging. Most enjoyable stay
EDGAR
Leisure Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Hotel location, staff service and cleanliness are very good plus good selection of dishes for breakfast.
Ieng
Leisure Family
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I stayed here 3 weeks, and overall experience had been exceptional. The room was clean, and there was a variety of breakfast options. The staff were courteous, friendly, and accommodating to our requests. I highly recommend this hotel as it’s a quick walk to the Night Market and a few blocks from the Night Food Market.
Vincent
8,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very good value stay at a great location. Will stay here again.
Keng
Business Family
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
This hotel is a wonderful stay for my fiancée and her parents to stay in. It is close to night market where I enjoy shopping with my family. I would love to stay at this hotel again.
Sinhpraseuth
Friends and Family
10,0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Great services and amenities. Locatec in the heart of the city. Walking distance to almost everything
Yuri
Leisure
4,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
If you like rollercoaster rides, you’ll love their shower. One minute it gives you burning hot water then it turns to solid cold shower. It happens every few min. Inside the shower was rusty and mouldy.
Front desk ladies and the lady manager need to learn hospitality attitude and services from their serving staff. Servers from bartenders and breakfast people were very nice except those rude cold ladies at front, especially the middle aged manager.
When I asked for a late check out, one lady wanted to charge me. I then asked another gentleman later again who allowed me to stay a little longer.
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Yuri
Leisure
4,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
At check in, front desk lady requires CASH deposit of 30USD. When I only had 20 dollar bills, she just kept 40 because she didn’t want to give me a change.
She then asked me some questions that made me assume this hotel is often used for “funny” business with some unwanted overnight guests. Of course someone like me with a US passport, a solo female Traveller who is obviously married, who looks more Asian than American couldn’t possibly be booking an “executive”room all to herself. Good start.
AC worked like a champ. Sloppy housekeeping. Breakfast had limited selections but they will make eggs if you ask. Bar upstairs is very nice but can get loud. I would not stay in their suite which is on the same level as their popular bar (I made that mistake in my previous trip in a similar hotel setting). When I first saw the tv listing inside the remote box (shown) was very nice except the info was incorrect.
To me, their view of “service” is “what can we get away with” rather than “how can we better serve our customers.”
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Sung A
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
This hotel is flawless! Everything exceeded my expectations, from cleanliness and service to location. I'm truly grateful for the comfortable and delightful stay this hotel provided.
Paul
Business and Leisure
2,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Rude and ugly staff attitude… as African American can feel subtle discrimination from manager and front desk. Please avoid
Ki Bong
Leisure
8,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Clean and nice location.
Verified traveler
8,0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
It served its purpose and the heart of Vientiane.
Don’t drink the water. Don’t add ice to your drink! Of the three days I was there, I was sick 1 1/2. I kept asking them for toilet paper and they bring me one roll at a time. With vomiting and explosive diarrhea it was just annoying to have to call them every few hours for toilet paper. I told them I was sick.
They had a restaurant at the bar, but not one really for lunch. But they also didn’t offer room service. I had to convince them to bring me my food to me. It stated there was a minibar, but there was no minibar.
These are all minor issues. The room was fabulous.
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Didier
Leisure with Partner
8,0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Decent place to stay in the downtown tourist area, very close to the night market and many other dining options. Rooftop bar is quite nice
Donna
Leisure
6,0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
The hotel needs upgrading. The room service food was terrible.
genevieve
Leisure with Partner
10,0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Cute hotel from which you can walk to the river and the night market. Many temples and monuments close by too. Breakfast was good. There is a roof top bar which will be noisy if you get a room on the 9th floor ( roof top is on 10th). When they close, they move the furniture around...
Joy
Friends and Family
8,0
/10
Reviewed 140 week(s) ago
Hotels.com verified review
Great service,great location and very clean.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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