Grand Hyatt Macau

Hotels
9,2
/10
Exceptional
1.078 reviews

What Guests Say About Their Stay

F***a

9,4
/ 10
I got the comfortable, clean, and spacious room with water fountain view. Overall, a really great hotel, one of the best hotels that I have ever stayed in! The staff are so nice, kind, and friendly. Thank you so much to Mr. Sigit C. Sugianto for the helpful service. My first trip in Macau has been so memorable and good. Will certainly return again! See you next time.

Meilani

10,0
/ 10
Very happy to stay in Grand Hyatt Macau, even only one night, we booked 8 rooms. We arrived in the morning, we put our luggage in the concierge and we explored the city. All the staff is very kind and helpful, especially Jack Wu, he is very helpful when we check in the hotel. Will stay here again when we go back to Macau, the room is very comfortable, clean, and so big, the facilities are also great.

F***y

9,4
/ 10
Great customer service and beautiful hotel. I was staying in Grand Hyatt Macau for 2 nights and would go to HK airport straight from Macau. The concierge (Mr. Sigit) + all of the staff were very helpful and attentive. He made arrangements for us so that our journey from Macau to HK airport would be effortlessly. Greatly recommend.

Jesica M.

9,7
/ 10
Thank you Grand Hyatt Macau! We had a pleasant stay there. Definitely will come back! Thank you Mr. Sigit & Mr. Adrian for a very warm hospitality. Super happy!

Linda Suswati

8,5
/ 10
Sigit Sugianto, the concierge staff was extremely helpful to advise the best option to go directly to the Macau border instead of taking the ferry due to baggage check-in service and tax refund of HKD120, so we ended up throwing away our ferry tickets as it saves time, cost, and effort to drag our heavy luggage. Thank you so much for having an asset like Sigit who made us feel welcome and well attended. We will certainly visit Grand Hyatt again as the location is perfect and there is a direct shuttle bus from the Macau border or ferry terminal to take us to the hotel 👍.
In the Area
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City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Macau is a hotel is located at Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Macau

City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau
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Lobby Grand Hyatt Macau
Lobby 2 Grand Hyatt Macau

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General


Near City of Dreams

Location


When you stay at Grand Hyatt Macau in Cotai, you'll be connected to a shopping center, just steps from City of Dreams and 11 minutes by foot from Cotai Strip. This family-friendly hotel is 0.7 mi (1.2 km) from Venetian Macao Casino and 2.4 mi (3.8 km) from Taipa Ferry Terminal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The House of Dancing Water - 0.3 km / 0.2 mi
SkyCab - 0.3 km / 0.2 mi
Macau University of Science and Technology - 0.3 km / 0.2 mi
Performance Lake - 0.3 km / 0.2 mi
Dragon's Treasure - 0.4 km / 0.3 mi
City of Dreams - 0.5 km / 0.3 mi
Hard Rock Casino - 0.5 km / 0.3 mi
Cotai Strip - 0.9 km / 0.6 mi
The Londoner Macao Casino - 0.9 km / 0.6 mi
Venetian Macao Casino - 0.9 km / 0.6 mi
Macau East Asian Games Dome - 1 km / 0.6 mi
Taipa Village - 1.1 km / 0.7 mi
Cotai Arena - 1.2 km / 0.8 mi
Eiffel Tower at The Parisian Macao - 1.5 km / 0.9 mi
Carmel Garden - 1.6 km / 1 mi

The nearest airports are:
Macau Intl. Airport (MFM) - 4.2 km / 2.6 mi
Zhuhai (ZUH-Jinwan) - 49.9 km / 31 mi
Hong Kong International Airport (HKG) - 60 km / 37.3 mi

The preferred airport for Grand Hyatt Macau is Macau Intl. Airport (MFM).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.

Business Facilities


Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cotai? This hotel has 86112 square feet (8000 square meters) of space consisting of conference space and 8 meeting rooms. A ferry terminal shuttle is provided at no charge, and self parking (subject to charges) is available onsite.

Dining


Enjoy Chinese cuisine at Beijing Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 791 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

All facilities in Grand Hyatt Macau

Bar, Cafe and Lounge Grand Hyatt Macau
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Macau
Swimming Pool
Entertainment Facility Grand Hyatt Macau
Entertainment Facility
Fitness Center Grand Hyatt Macau
Fitness Center
Functional Hall Grand Hyatt Macau
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Things to Do

  • Shops
  • Romantic proposal packages
  • Spa
  • Shops

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Transportation

  • Limo or town car service
  • Casino shuttle

Food and Drinks

  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Kids club

Business Facilities

  • Conference rooms

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in Grand Hyatt Macau

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, EarthCheck, Noise-free rooms not guaranteed, Cashless transactions are available
  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Macau
791
Number of floors in Grand Hyatt Macau
37
Another facilities in Grand Hyatt Macau
Laundry service, Multilingual staff, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Grand Hyatt Macau

What are available facilities at Grand Hyatt Macau?
There are top facilites at Grand Hyatt Macau such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Macau?
The standard check-in time at Grand Hyatt Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Macau provide breakfast?
Yes, Grand Hyatt Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Macau?
Grand Hyatt Macau is a 5.0-star hotel.
How many floors does Grand Hyatt Macau have?
Grand Hyatt Macau has 37 floors.
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More Reviews from Other Guests in Grand Hyatt Macau

Overall Ratings & Reviews Grand Hyatt Macau

Traveloka (78)
Other sources (1.000)
9,2
Exceptional
From 1.000 reviews
Cleanliness

9,2

Room Comfort

9,4

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Macau

Number of reviews per page
20
40
Top reviews
Linwood
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great room, staff and location. If you are gonna stay in Macau you might as well stay on the Cotai strip. It's like going to Vegas and not staying on the Vegas strip.... Why do that.
Wendy
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The floor and room was nonsmoking but immediately when we walked into the room the smell of smoke permeated throughout the living room and bathrooms. The housekeeping who turn over the room should notice this advising the property so that this room is ventilated & cleaned and not given to another guest. For that reason I gave just average rating for property cleanliness.
Read More
Bee Siew
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality
Read More
raymond
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes
Tom
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

this is a very high end hotel even the price is a bit high but is worth it.
Karin Nicola
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good location.
HOANG
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I love the stay here, very nice suite. Love the restaurants
Amy Chi Kuan
icon-Leisure
Leisure
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A little crowded at check in. You get what you can expected from Grand Hyatt.
liang chun
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent service , will come back to stay again, the waiter Moses provide very good service, thank you
Victoria
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Ian
icon-Family
Family
10,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent breakfast buffet the best I have had
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Wonderful . Clean and nice and spacious . Was expecting a bit dated /run down based on other
Miranda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Pak
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Frank
icon-Business
Business
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excellent
Hossein
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Brian
icon-with Partner
with Partner
8,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

There are very few television channels chartered to tourists from America or Canada .
James
10,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

the room is big and nice!
Valerie
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Everything is just perfect!
Damien
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff are helpful and friendly, especially the reception ladies.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Grand Hyatt Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Macau

Traveloka (78)
Other sources (1.000)
9,2
Exceptional
From 1.000 reviews
Cleanliness

9,2

Room Comfort

9,4

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Macau

Number of reviews per page
20
40
Top reviews
Linwood
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great room, staff and location. If you are gonna stay in Macau you might as well stay on the Cotai strip. It's like going to Vegas and not staying on the Vegas strip.... Why do that.
Wendy
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The floor and room was nonsmoking but immediately when we walked into the room the smell of smoke permeated throughout the living room and bathrooms. The housekeeping who turn over the room should notice this advising the property so that this room is ventilated & cleaned and not given to another guest. For that reason I gave just average rating for property cleanliness.
Read More
Bee Siew
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality
Read More
raymond
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes
Tom
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

this is a very high end hotel even the price is a bit high but is worth it.
Karin Nicola
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good location.
HOANG
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I love the stay here, very nice suite. Love the restaurants
Amy Chi Kuan
icon-Leisure
Leisure
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A little crowded at check in. You get what you can expected from Grand Hyatt.
liang chun
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent service , will come back to stay again, the waiter Moses provide very good service, thank you
Victoria
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Ian
icon-Family
Family
10,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent breakfast buffet the best I have had
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Wonderful . Clean and nice and spacious . Was expecting a bit dated /run down based on other
Miranda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Pak
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Frank
icon-Business
Business
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excellent
Hossein
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Brian
icon-with Partner
with Partner
8,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

There are very few television channels chartered to tourists from America or Canada .
James
10,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

the room is big and nice!
Valerie
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Everything is just perfect!
Damien
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff are helpful and friendly, especially the reception ladies.
Number of reviews per page
20
40