Luxury Hotels in Chinatown, Kuala Lumpur

The room is quite spacious. Internet connection speed is around 2-10 Mbps. The bathroom shower head hose has multiple leakages. The shower ' s water pressure is sometimes high and low. When it ' s low, the water temperature is very hot; And vice versa. 5-minute shower has multiple cycles of high and low water pressure. The bathroom sink is easily flooded even though the faucet is opened half-way. These kind of small problems are easily spotted and fixed if there is such will from the hotel management.

Overall good. But parking space no enough and even customer also need to pay for parking.

Good service. But the room far from my expectations. Old building broken everywhere tv. Not working. I can’t sleep well because so scary less lightning on the room. I’m scared too much. I won’t to come here again

The normal check in time is 15.00. But I still cannot check in even after 21.30. I already booked & paid 2 weeks prior. But the male receptionist just stated that the room hasn't been cleaned yet and as the result I have to wait for approx. 20 minutes. Never got so disappointed on any hotel before. Pros: 1. Strategic location, just a step away from Petalling Street which offer various dishes & REXKL the famous book store. 2. The room is quite big & comfy for a solo traveler, the bathroom is small but its okay. 3. Complete amenities. Cons: 1. Unprofessional staff, and they just told me to sit down and wait while they clean the room, didn't even offer a single glass of water. 2. The male receptionist gave 2 key cards, but only 1 is working, fortunately when I got out the next morning I bring the right key card or else I wouldn't be able to enter my room? 3. Their time stamp is earlier than the actual time, so the next day when I got back to the hotel at 11.40 I got locked out from my room with my luggage is still inside, had to go back 13 floors down to the reception to reset the key card and the female receptionist, with a poker face, just stated that it's already check out time, when the actual check out time should be at 12.00? 4. Bad hospitality. Conclusion: Well. The room, the strategic location and the affordable price itself is quite a bargain. But then again, for me, a hotel is not just a place to sleep, it's also an experience. Thank you for giving me bad experience, would not recommend this place to any of my families & close friends

Highly recommended 5 mins walk to MRT and easy to get food

The room is decent. Good location. Better to park at central market. Hotel parking is rm20 per day.

All the staff are very accomodating and always smiling. 2nd time staying here, still same good service. TY.

Good place and clean room. I think if goto malaysia will stay in lavana.