Check in was terrible, from 4pm to 11.30pm then I go the room. The room was worse, the toilet was not clean and chocked. The breakfast at 8am was finish and late refill need to wait 45min for food to refill. My vacation was almost ruined from staying here.
The accommodation is very clean and comfortable for family. the counter service is friendly and helpful. however, still have some room for improvement such as to provide toilet mattress, sufficient liquid soap and telephone line need to be fix.
I booked a room here because the room had a hello kitty theme, but what I got was another theme room, the front door couldn't be locked even though it was safe because the trellis door could still be locked. must be more careful to ensure the hotel so that consumers get rooms according to the order in good condition.