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Cititel Mid Valley Hotel
Hotels
8,4
/10
Very Good
2.269 reviews
What Guests Say About Their Stay
Accessibility (28)
Surroundings (27)
Bedroom (22)
Staff Friendliness (21)
z***i
9,4
/ 10
A short stay at a mall-connected hotel—endless food, fun activities. Perfect blend of convenience and leisure. Shops, dining, entertainment steps away. Ideal for families or solo explorers craving vibrant energy.
M***g
10,0
/ 10
The staff was very friendly and they allowed me for early check-in. Highly recommended hotel if you are considering to stay nearby this area.
YAP Z. T.
8,4
/ 10
Great location as it was a shopping trip. No additional facilities. Room is getting age. Check in during peak should be improved.
Mahendaran
10,0
/ 10
Very cosy and the staff were all kind and friendly. cafe breakfast was nice and accommodating when i came late for breakfast. will recommend for others who wan a short break to go.
Siti N. A. R.
10,0
/ 10
Great location and breakfast here
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
Main Facilities
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Laundry service
Restaurant
Luggage storage
Elevator
Laundry
Business facilities
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Available Room Types in Cititel Mid Valley Hotel
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What's around Cititel Mid Valley Hotel
Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
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Discover More About Cititel Mid Valley Hotel
note: hotel was previously named Cititel Mid Valley
Location
Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City.
About Cititel Mid Valley Hotel
Whether you are planning an event or other special occasions, Cititel Mid Valley Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Are you a shopaholic? Staying at Cititel Mid Valley Hotel will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Cititel Mid Valley Hotel provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cititel Mid Valley Hotel.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Cititel Mid Valley Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Cititel Mid Valley Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Cititel Mid Valley Hotel is the right place to stay.
All facilities in Cititel Mid Valley Hotel
Functional Hall
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Dining area
- Hot breakfast
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
General
- AC
- Ballroom
- Heater
- Non-smoking room
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible parking
- Wheelchair accessible
Transportation
- Car rental
- Parking with surcharge
- Valet parking (surcharge)
Things to Do
- Sauna
- Spa
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Cititel Mid Valley Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Please be informed that guest are required to present MITI letter or the essential service letter from company for working purpose upon check in.
Baby cot not available for Superior category room types.
Baby cot not available for Superior category room types.
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Cititel Mid Valley Hotel | 646 |
Number of floors in Cititel Mid Valley Hotel | 28 |
Another facilities in Cititel Mid Valley Hotel | Coffee shop, Elevator, 24-hour room service, Restaurant, Breakfast restaurant |
Frequently asked question in Cititel Mid Valley Hotel
What is normal check-in & check-out time at Cititel Mid Valley Hotel?
The standard check-in time at Cititel Mid Valley Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Mid Valley Hotel provide breakfast?
Yes, Cititel Mid Valley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Mid Valley Hotel?
Cititel Mid Valley Hotel is a 3.0-star hotel.
How many floors does Cititel Mid Valley Hotel have?
Cititel Mid Valley Hotel has 28 floors.
How many rooms are available at Cititel Mid Valley Hotel?
Cititel Mid Valley Hotel has 646 rooms in total.
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More Reviews from Other Guests in Cititel Mid Valley Hotel
Overall Ratings & Reviews Cititel Mid Valley Hotel
Traveloka (1.319)
Other sources (950)
8,5
Very Good
From 1.319 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,2
Location
8,9
Service and Facilites
8,5
People often mention about Cititel Mid Valley Hotel
All
Accessibility (19)
Surroundings (18)
Staff Friendliness (17)
Distance to City Center (15)
Bedroom (15)
Ambiance (14)
Bathroom (14)
Wifi (12)
Check-in/out Time (11)
Soundproof (10)
Sort by
Most Recent
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Traveler Reviews Cititel Mid Valley Hotel
Number of reviews per page
20
40
Customer reviews
FF
Ferdinand F.
8,5
/10
Reviewed 2 week(s) ago
So close to the mall, just 5 minutes walking
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Ferdinand
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
DM
Diana M.
Business
9,7
/10
Reviewed 2 week(s) ago
Room a bit small..may need improvement for the bed. However, love the location near midvalley. Great breakfast
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Diana
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
D***s
Transit
8,2
/10
Reviewed 2 week(s) ago
Everything was good except WiFi was very weak.
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
W***a
10,0
/10
Reviewed 3 week(s) ago
Hotel near the mall and easy to find food, strategic location
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
BK
Budi K.
Medical
10,0
/10
Reviewed 5 week(s) ago
The staff are very friendly, from housekeeping, restaurant, and reception. Everyone 👍
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Budi
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
z***i
Staycation
9,4
/10
Reviewed 6 week(s) ago
A short stay at a mall-connected hotel—endless food, fun activities. Perfect blend of convenience and leisure. Shops, dining, entertainment steps away. Ideal for families or solo explorers craving vibrant energy.
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
B***i
Medical
10,0
/10
Reviewed 6 week(s) ago
The hotel staff were very friendly from check in and restaurant, housekeeping were all excellent.
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Ansyar J.
Business
10,0
/10
Reviewed 8 week(s) ago
Very enjoyable, memorable, and strategic location.
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear Ansyar
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
H***h
8,8
/10
Reviewed 9 week(s) ago
Good view and clean. Nice place to stay and near transport station
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
BK
Budi K.
9,7
/10
Reviewed 9 week(s) ago
A very strategic hotel, close to the mall and also quite adequate facilities where there is an ironing board.
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear Budi
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
RH
Riduan H.
Leisure
8,5
/10
Reviewed 10 week(s) ago
The staffs are friendly and accommodating. Good job.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Riduan,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
L***e
Staycation
6,6
/10
Reviewed 11 week(s) ago
Shower towel provided on day 2 dirty... itch after using.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
The Management
C***G
8,5
/10
Reviewed 11 week(s) ago
Good, very close to Mid Valley, easy to shop, dine, movie.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
W
Wijaya
Medical
8,8
/10
Reviewed 13 week(s) ago
I choose non smoking room but the room smell smooking room
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Wijaya
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
L***n
Leisure
9,4
/10
Reviewed 14 week(s) ago
Friendly staff and close to the mall.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
F***i
Business
10,0
/10
Reviewed 15 week(s) ago
Everything changed! Very good! Totally different compared last time stay here. Will back again here!
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
A***A
8,5
/10
Reviewed 16 week(s) ago
Clean and fragrant hotel, close to the mall
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
ST
Suhati T.
Medical
10,0
/10
Reviewed 16 week(s) ago
Always love this hotel.. Deluxe room 👍, always book a deluxe room if there is a discount promo, currently booking again for July, there is no promo.. so book a superior 😓 to Isec Dr mata close 🥰🙏
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Suhati,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
D***D
10,0
/10
Reviewed 17 week(s) ago
Nice place.
Able to access GSC Midvalley for midnight movies.
Will come again for sureee
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Wong
Staycation
8,8
/10
Reviewed 18 week(s) ago
Have been staying for N times because of the location and accessibility.
You can just LRT/KTM to the hotel and MRT around (LRT linked to MRT at Pasar Seni).
It's so convenient if you don't want to drive and jam around in city.
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Wong,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Cititel Mid Valley Hotel
Traveloka (1.319)
Other sources (950)
8,5
Very Good
From 1.319 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,2
Location
8,9
Service and Facilites
8,5
People often mention about Cititel Mid Valley Hotel
All
Accessibility (19)
Surroundings (18)
Staff Friendliness (17)
Distance to City Center (15)
Bedroom (15)
Ambiance (14)
Bathroom (14)
Wifi (12)
Check-in/out Time (11)
Soundproof (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Cititel Mid Valley Hotel
Number of reviews per page
20
40
Customer reviews
FF
Ferdinand F.
8,5
/10
Reviewed 2 week(s) ago
So close to the mall, just 5 minutes walking
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Ferdinand
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
DM
Diana M.
Business
9,7
/10
Reviewed 2 week(s) ago
Room a bit small..may need improvement for the bed. However, love the location near midvalley. Great breakfast
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Diana
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
D***s
Transit
8,2
/10
Reviewed 2 week(s) ago
Everything was good except WiFi was very weak.
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
W***a
10,0
/10
Reviewed 3 week(s) ago
Hotel near the mall and easy to find food, strategic location
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
BK
Budi K.
Medical
10,0
/10
Reviewed 5 week(s) ago
The staff are very friendly, from housekeeping, restaurant, and reception. Everyone 👍
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Budi
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
z***i
Staycation
9,4
/10
Reviewed 6 week(s) ago
A short stay at a mall-connected hotel—endless food, fun activities. Perfect blend of convenience and leisure. Shops, dining, entertainment steps away. Ideal for families or solo explorers craving vibrant energy.
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
B***i
Medical
10,0
/10
Reviewed 6 week(s) ago
The hotel staff were very friendly from check in and restaurant, housekeeping were all excellent.
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Ansyar J.
Business
10,0
/10
Reviewed 8 week(s) ago
Very enjoyable, memorable, and strategic location.
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear Ansyar
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
H***h
8,8
/10
Reviewed 9 week(s) ago
Good view and clean. Nice place to stay and near transport station
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
BK
Budi K.
9,7
/10
Reviewed 9 week(s) ago
A very strategic hotel, close to the mall and also quite adequate facilities where there is an ironing board.
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Dear Budi
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
RH
Riduan H.
Leisure
8,5
/10
Reviewed 10 week(s) ago
The staffs are friendly and accommodating. Good job.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Riduan,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
L***e
Staycation
6,6
/10
Reviewed 11 week(s) ago
Shower towel provided on day 2 dirty... itch after using.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
The Management
C***G
8,5
/10
Reviewed 11 week(s) ago
Good, very close to Mid Valley, easy to shop, dine, movie.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
W
Wijaya
Medical
8,8
/10
Reviewed 13 week(s) ago
I choose non smoking room but the room smell smooking room
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Wijaya
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
L***n
Leisure
9,4
/10
Reviewed 14 week(s) ago
Friendly staff and close to the mall.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
F***i
Business
10,0
/10
Reviewed 15 week(s) ago
Everything changed! Very good! Totally different compared last time stay here. Will back again here!
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
A***A
8,5
/10
Reviewed 16 week(s) ago
Clean and fragrant hotel, close to the mall
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
ST
Suhati T.
Medical
10,0
/10
Reviewed 16 week(s) ago
Always love this hotel.. Deluxe room 👍, always book a deluxe room if there is a discount promo, currently booking again for July, there is no promo.. so book a superior 😓 to Isec Dr mata close 🥰🙏
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Suhati,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
D***D
10,0
/10
Reviewed 17 week(s) ago
Nice place.
Able to access GSC Midvalley for midnight movies.
Will come again for sureee
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Wong
Staycation
8,8
/10
Reviewed 18 week(s) ago
Have been staying for N times because of the location and accessibility.
You can just LRT/KTM to the hotel and MRT around (LRT linked to MRT at Pasar Seni).
It's so convenient if you don't want to drive and jam around in city.
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Wong,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Number of reviews per page
20
40