Cozy Hotel @ KL Sentral

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8,6
/10
Very Good
501 reviews

What Guests Say About Their Stay

Yasmin b. D.

10,0
/ 10
The facilities provided by Cozy Hotel are the best.. I will recommend it to other friends.
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N***l

9,7
/ 10
The hotel is clean, comfortable, the staff are friendly, it's close to KL Sentral so it's easy to get around, the check-in and check-out process is easy, it's not difficult to find a place to eat, basically everything is good.
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Lyria A.

9,4
/ 10
One of the best hotel experiences I had in Kuala Lumpur, the staffs are very friendly and helpful. I was staying with a friend, just us two girls, and the staff kindly helped us with our luggage. He even walked us to the elevator towards KL Sentral. The room is very spacious and clean, they had a full-size, one-door refrigerator inside, the AC and heater work perfectly. Highly recommended if you're looking for a place to stay near KL Sentral. Definitely gonna come to this hotel again for my next trip.

Verified Traveler

10,0
/ 10
I booked the cozy hotel from January 10th until January 12th. The hotel is very clean, housekeeping was exceptional, and reception staff were very friendly. I stayed in room 306, very clean and spacious. I will definitely book there again.

S***i

10,0
/ 10
We stayed at Cozy Hotel for 5 nights, and it was incredible. The room was clean, and thank you for the staff Moshammof and Rafiq, they were very kind and helpful. Can’t wait to go back again to KL and Cozy Hotel, terimong genaseh☺️🥰
In the Area
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27, Jalan Thambipillay off Jalan Tun Sambanthan,, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

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Late check-out
Parking
Family room
Express check-out
ATM/Banking
Cozy Hotel @ KL Sentral is a 3-star hotels that has been welcoming guests since 2017. The accommodation went through a renovation in 2017. Cozy Hotel @ KL Sentral is part of Independent under Easy Hotels Group. There are 35 rooms spread across 3 floors.
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What's around Cozy Hotel @ KL Sentral

27, Jalan Thambipillay off Jalan Tun Sambanthan,, KL Sentral, Kuala Lumpur, Malaysia, 50470
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About Cozy Hotel @ KL Sentral

Welcome to Cozy Hotel @ KL Sentral, your perfect getaway in the heart of Kuala Lumpur! Nestled in one of the city's most vibrant districts, this hotel offers a unique blend of comfort, convenience, and affordability. Whether you're traveling for business or leisure, Cozy Hotel provides a welcoming atmosphere that makes you feel right at home. With its modern amenities and friendly staff, you can expect a delightful stay that caters to all your needs.

Cozy Hotel @ KL Sentral is strategically located just a stone's throw away from the bustling KL Sentral station, which is the main transportation hub of Kuala Lumpur. This prime location allows guests to easily access various attractions, shopping centers, and dining options. The hotel features well-appointed rooms that are designed with your comfort in mind. Each room is equipped with essential amenities such as free Wi-Fi, air conditioning, flat-screen TVs, and en-suite bathrooms, ensuring a relaxing stay.

One of the standout features of Cozy Hotel is its commitment to providing exceptional service. The staff is dedicated to making your stay as enjoyable as possible, offering personalized recommendations and assistance whenever needed. Whether you need help with transportation, local attractions, or dining options, the friendly team is always ready to lend a hand.

In addition to its comfortable accommodations, Cozy Hotel @ KL Sentral also boasts a range of facilities to enhance your experience. Guests can enjoy a cozy lounge area, a well-equipped business center, and a delightful breakfast spread to kickstart your day. The hotel also prioritizes cleanliness and safety, ensuring that all health protocols are followed for your peace of mind.

Why You Should Stay at Cozy Hotel @ KL Sentral

Staying at Cozy Hotel @ KL Sentral means you’re choosing convenience and comfort. The hotel’s proximity to KL Sentral station makes it an ideal base for exploring Kuala Lumpur and beyond. You can easily hop on a train to visit iconic landmarks like the Petronas Twin Towers, Batu Caves, and more. Additionally, the hotel offers competitive rates, making it a budget-friendly option without compromising on quality.

Best Time to Stay at Cozy Hotel @ KL Sentral

The best time to visit Kuala Lumpur is during the dry season, which typically runs from May to July and December to February. During these months, you can enjoy pleasant weather and participate in various outdoor activities and festivals. However, if you’re looking for great deals, consider visiting during the off-peak season, where you can find lower rates and fewer crowds.

Transportation and Accessibility

Access to the Airport

Cozy Hotel @ KL Sentral offers excellent access to Kuala Lumpur International Airport (KLIA) and KLIA2. The KLIA Ekspres train service operates directly from KL Sentral, providing a quick and efficient transfer to the airport in just 28 minutes. This convenience makes it easy for travelers to catch their flights without the hassle of traffic.

Public Transportation

Being located at KL Sentral, the hotel is surrounded by a comprehensive public transportation network. You can easily access the Light Rail Transit (LRT), Mass Rapid Transit (MRT), and Monorail services, allowing you to explore the city effortlessly. With these options, you can reach popular destinations like Bukit Bintang, Chinatown, and the Kuala Lumpur Bird Park in no time.

Unique Facilities at Cozy Hotel @ KL Sentral

1. Cozy Lounge Area

The hotel features a cozy lounge area where guests can unwind after a long day of exploring. It’s the perfect spot to relax with a book or enjoy a cup of coffee while mingling with fellow travelers.

2. Business Center

For business travelers, Cozy Hotel offers a well-equipped business center with high-speed internet access, printing services, and meeting rooms. This facility ensures that you can stay productive during your trip.

3. Complimentary Breakfast

Start your day right with a complimentary breakfast that includes a variety of local and international dishes. The breakfast spread is designed to cater to all tastes, ensuring you have the energy to explore the city.

Nearby Attractions at Cozy Hotel @ KL Sentral

1. Petronas Twin Towers

Distance: 2.5 km

The iconic Petronas Twin Towers are a must-visit when in Kuala Lumpur. Standing at 452 meters, these towers were once the tallest buildings in the world. Visitors can take a tour to the Skybridge and observation deck for breathtaking views of the city.

2. Batu Caves

Distance: 13 km

Batu Caves is a limestone hill that features a series of caves and cave temples. It is one of the most popular tourist attractions in Malaysia, known for its massive golden statue of Lord Murugan and the 272 colorful steps leading up to the main cave.

3. KL Bird Park

Distance: 4 km

Home to over 3,000 birds, the KL Bird Park is a fantastic place for nature lovers. It is the world's largest free-flight walk-in aviary, allowing visitors to interact with various bird species in a lush, tropical environment.

4. Central Market

Distance: 2 km

Central Market is a cultural landmark in Kuala Lumpur, offering a variety of local handicrafts, souvenirs, and delicious street food. It’s a great place to experience Malaysian culture and pick up unique gifts.

5. Merdeka Square

Distance: 2.5 km

Merdeka Square is a historical site where Malaysia declared its independence. The square is surrounded by colonial buildings and features the iconic Sultan Abdul Samad Building, making it a great spot for photography.

6. Kuala Lumpur Tower (Menara KL)

Distance: 3 km

Kuala Lumpur Tower is another iconic landmark that offers panoramic views of the city. Visitors can enjoy dining at the revolving restaurant or take in the sights from the observation deck.

7. Bukit Bintang

Distance: 3 km

Bukit Bintang is Kuala Lumpur's shopping and entertainment district, filled with malls, restaurants, and nightlife options. It’s the perfect place to shop for luxury brands or enjoy a night out.

8. Islamic Arts Museum Malaysia

Distance: 4 km

This museum is dedicated to Islamic art and culture, showcasing a vast collection of artifacts, textiles, and manuscripts. It’s a great place to learn about the rich history of Islamic civilization.

9. Thean Hou Temple

Distance: 6 km

Thean Hou Temple is one of the oldest and largest temples in Southeast Asia. It is dedicated to the Chinese sea goddess Ma Zu Po and features stunning architecture and beautiful gardens.

10. Sunway Lagoon Theme Park

Distance: 15 km

If you’re looking for some fun and adventure, Sunway Lagoon Theme Park is the place to be. With water rides, amusement park attractions, and wildlife encounters, it’s perfect for families and thrill-seekers alike.

Tips and Tricks for Staying at Cozy Hotel @ KL Sentral

Tips During Your Stay

To make the most of your stay at Cozy Hotel, consider exploring the local area on foot. Many attractions are within walking distance, allowing you to soak in the vibrant atmosphere of Kuala Lumpur. Additionally, don’t hesitate to ask the hotel staff for recommendations on local eateries and hidden gems.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s complimentary breakfast by arriving early to enjoy a wider selection of dishes. Also, make use of the cozy lounge area to relax and recharge after a day of sightseeing. If you’re traveling for business, utilize the business center to stay connected and productive.

Why Book Cozy Hotel @ KL Sentral on Traveloka

Extensive Accommodation Options

When you book Cozy Hotel @ KL Sentral through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly stays or luxurious experiences, Traveloka has something for everyone. You can easily compare prices and find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively. Additionally, with the PayLater feature, you can secure your booking now and pay later, making travel planning even easier.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you accumulate points, you can enjoy discounts on future bookings, exclusive offers, and more.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Cozy Hotel @ KL Sentral. These reviews provide valuable insights into the hotel’s services and amenities, helping you make an informed decision before booking.

With all these advantages, there’s no reason not to choose Cozy Hotel @ KL Sentral for your stay in Kuala Lumpur. Booking hotel now via Traveloka and enjoy an unforgettable travel experience!

All facilities in Cozy Hotel @ KL Sentral

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Others

Nearby Facilities

  • ATM/Bank
  • Grocery store
  • Gift shop
  • Supermarket

Guest Services

  • Early check-in
  • Late check-out
  • Express check-in
  • Express check-out
  • 24-hour security
  • Front desk
  • 24-hour front desk

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Accommodation Facilities

  • Smoking area
  • Family room
  • Car park

Accommodation Policy & General Information in Cozy Hotel @ KL Sentral

Important Notice

Facility Notice
Renovation works, might be noisy open for limited number of guests per day from 25-10-2023 to 31-10-2023.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Cozy Hotel @ KL Sentral
35
Number of floors in Cozy Hotel @ KL Sentral
3
Another facilities in Cozy Hotel @ KL Sentral
ATM/Bank, Grocery store, Gift shop, Supermarket, Early check-in

Frequently asked question in Cozy Hotel @ KL Sentral

What is normal check-in & check-out time at Cozy Hotel @ KL Sentral?
The standard check-in time at Cozy Hotel @ KL Sentral is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Cozy Hotel @ KL Sentral?
Cozy Hotel @ KL Sentral is a 3.0-star hotel.
How many floors does Cozy Hotel @ KL Sentral have?
Cozy Hotel @ KL Sentral has 3 floors.
How many rooms are available at Cozy Hotel @ KL Sentral?
Cozy Hotel @ KL Sentral has 35 rooms in total.
Does Cozy Hotel @ KL Sentral provide early check-in?
Yes, early check-in is available at Cozy Hotel @ KL Sentral, subject to availability. Please contact the hotel directly to arrange this.
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More Reviews from Other Guests in Cozy Hotel @ KL Sentral

Overall Ratings & Reviews Cozy Hotel @ KL Sentral

Traveloka (461)
Other sources (40)
8,8
Very Good
From 461 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,6

Meal

8,5

Location

9,2

Service and Facilites

8,8

People often mention about Cozy Hotel @ KL Sentral
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Staff Friendliness (81)
Distance to City Center (72)
Accessibility (68)
Bedroom (66)
Bathroom (63)
Room Space (60)
Hotel Area (55)
Check-in/out Time (54)
Ambiance (53)
Family Friendly (51)
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Traveler Reviews Cozy Hotel @ KL Sentral

Number of reviews per page
20
40
Customer reviews
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Friendly staff, there is a Qibla direction and prayer mats.
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Billy
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
It was a pleasure staying here. Clean and comfortable. I always stay here when I go to KL.
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1 people find it helpful
Eka A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
I've stayed here twice because I like the slightly firm mattress. There's a prayer mat in the room. The hotel is located below the KL Sentral Monorail station. Breakfast is at the ABC Bistro restaurant behind the Eazy Hotel. There's a 24-hour restaurant next to the hotel. If you want to eat halal Chinese food, there's a restaurant next to the South of the Clouds hotel with standard prices. I prefer this hotel over the Eazy because it's cheaper and the rooms are more spacious, and both have breakfast at the ABC Bistro.
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1 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Guest, Thank you so much for staying with us twice and for taking the time to share such a detailed review. We’re delighted to hear that you enjoy our slightly firm mattresses and appreciate the prayer mat provided in the room. We’re also glad that our convenient location near the KL Sentral Monorail Station, nearby 24-hour restaurant, and local dining options made your stays comfortable and convenient. It’s wonderful to know that you appreciate the spaciousness of our rooms and the value we provide, and we’re especially grateful that you prefer Cozy Hotel over other nearby options. Thank you once again for your continued support and for sharing your helpful recommendations with other travelers. We look forward to welcoming you back again for your next stay. Warm regards, Cozy Hotel Management
Yasmin b. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The facilities provided by Cozy Hotel are the best.. I will recommend it to other friends.
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2 people find it helpful
Accommodation's Reply
03 Oct 2026
Dear Valuable Guest, Thank you very much for your wonderful review and for recommending Cozy Hotel to your friends. We are delighted to know that you were satisfied with our facilities and services. Your kind words are greatly appreciated and will motivate our team to continue providing a comfortable and pleasant stay for all our guests. We look forward to welcoming you and your friends again in the future. Best Regards, Cozy Hotel @ KL Sentral
b***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
The hotel is near KL Sentral and many restaurants around. The hospitality was very nice and the room is very clean.
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Guest, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location near KL Sentral with many restaurants nearby. It’s also wonderful to know that you appreciated our hospitality and found your room very clean. Your kind words mean a great deal to our team, and we truly appreciate your support. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
Ronny R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
The staff is friendly and very helpful.
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Accommodation's Reply
31 Jul 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you found our staff friendly and very helpful. Providing warm hospitality and excellent service is our priority, and your kind words are truly appreciated by our team. Thank you for your support. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
I***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 17 week(s) ago
The staff is very friendly. Housekeeping, Awaludin, and everyone else are excellent. Highly recommended. The location is strategic.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for your wonderful feedback. We’re delighted to hear that you found our staff very friendly and that Alauddin from our housekeeping team, along with all of our staff, provided you with excellent service. We will be sure to share your kind compliments with Alauddin and the rest of the team. We’re also pleased that you enjoyed our strategic location and truly appreciate your recommendation. Thank you for your support, and we look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
SRI
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Cleanliness and friendliness of staff are very good
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you were pleased with the cleanliness of our hotel and the friendliness of our staff. Your kind words are truly appreciated and encourage our team to continue providing the best possible service. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
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jemi a. r.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 week(s) ago
The small room I occupied was number 211, if you are alone it is okay, but if you are two people it is better to upgrade the room.
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Accommodation's Reply
06 Jul 2026
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that the room suited your needs as a solo traveler. We also appreciate your suggestion that guests traveling as a pair may prefer to upgrade to a larger room for added comfort. Your comments are valuable to us and will help future guests choose the room type that best suits their needs. Thank you for your support, and we look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
The location is very close to the Monorail, KL Sentral, and NU Sentral. The staff is friendly, the cleanliness is good, but the noise level is low.
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2 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our convenient location near the Monorail, KL Sentral, and NU Sentral. We’re also pleased that you found our staff friendly and appreciated the cleanliness of our hotel. At the same time, we sincerely apologize for the inconvenience caused by the soundproofing. We understand how important a quiet environment is for a comfortable stay, and your feedback has been shared with our management team for future improvements. Thank you for your valuable comments. We hope to have the opportunity to welcome you back again for an even better stay. Warm regards, Cozy Hotel Management
L***g
icon-Medical
Medical
icon-origin-TRAVELOKA
9,4
/10
Reviewed 21 week(s) ago
Strategic location.. easy access to Chinatown, Bukit Bintang etc.. because there is Monorail and LRT which is quite economical for the pocket. The room is small and suitable for 1-2 people who rarely like to chill in the room. Hehe.. The room is also quite clean. Overall good.. good recommended 👍
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our strategic location with easy access to places like Chinatown and Bukit Bintang via the Monorail and LRT, making travel convenient and budget-friendly. We’re also glad to know that you found the room clean and suitable for your stay. Your positive comments and recommendation mean a lot to our team. Thank you for your support, and we look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
R***A
icon-Staycation
Staycation
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10,0
/10
Reviewed 22 week(s) ago
Near to KL Sentral monorail. A prayer mat is also provided for Muslim customers. This is a Muslim hotel and the staff always greet Muslim customers.
1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you appreciated our convenient location near KL Sentral Monorail and the facilities we provide for our Muslim guests, including the prayer mat. It’s also wonderful to know that our staff’s warm greetings and hospitality made your stay more comfortable and welcoming. Providing a respectful and pleasant environment for all our guests is always our priority. Thank you for your support, and we look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
Y***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 24 week(s) ago
It's incredibly close to KL Sentral. It's also convenient for dining and shopping, and easy to get anywhere.
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2 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you appreciated our convenient location so close to KL Sentral, making travel around the city easy and hassle-free. It’s also wonderful to know that you found dining and shopping options nearby convenient during your stay. Your support means a lot to our team, and we look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
The staff were very friendly and always greeted us. The rooms and toilets were clean. The only downside was the toilet floor was a bit slippery, so you had to wear the slippers provided to avoid slipping. Breakfast was served at the hotel's partner restaurant. The food wasn't extensive, but it was delicious.
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1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Guest, Thank you for taking the time to share your experience with us. We’re delighted to hear that our staff were friendly and welcoming throughout your stay, and that you found both the room and bathroom clean and comfortable. Creating a warm and pleasant environment for our guests is always our priority. We also appreciate your feedback regarding the bathroom floor. Your comments are valuable to us, and we will share them with our team as we continue to improve guest safety and comfort. We’re pleased to know that you enjoyed the breakfast served at our partner restaurant. While the selection may have been modest, we’re glad that you found the food delicious. Thank you once again for your constructive feedback and support. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
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Ledy K. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 26 week(s) ago
Very close to KL Sentral, there are lots of food stalls around and the family room has a really cool view of Rapid KL, the staff is friendly and we made the sheets dirty once because the kids ate chocolate, thank God we only got reprimanded, not asked to change them. I'm really sorry. Overall recommended 👌🏻
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2 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Guest, Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our convenient location near KL Sentral, the many nearby food options, and the family room with its great view. It’s also wonderful to know that our friendly staff helped make your stay enjoyable. Thank you as well for your honesty regarding the incident with the bedsheets. We completely understand that little accidents can happen when traveling with children, and we appreciate your consideration. Most importantly, we’re glad that this did not affect your overall experience. Your recommendation means a lot to us, and we’re pleased that you and your family had a pleasant stay. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,0
/10
Reviewed 26 week(s) ago
The room is too small and I requested to clean the room, but when I returned to the room, the room was not clean at all. But the staff was excellent.
1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Guest, Thank you for taking the time to share your experience with us. We sincerely apologize that the room size did not meet your expectations and that your room was not properly cleaned despite your request. We understand how disappointing this must have been, and we regret the inconvenience caused during your stay. At the same time, we are grateful for your kind words about our staff. It is encouraging to know that their excellent service left a positive impression despite the issues you encountered. Your feedback is very important to us, and we will share your comments with our housekeeping and management teams to help improve our services and guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much better stay in the future. Warm regards, Cozy Hotel Management
R***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
The staff is nice and friendly, the hotel is clean.
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Accommodation's Reply
07 Jun 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you found our staff nice and friendly, and that you were pleased with the cleanliness of the hotel. Your kind words mean a lot to our team and encourage us to continue providing excellent service to our guests. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 29 week(s) ago
Strategically located in the heart of the city, very friendly staff, and clean. However, the room we stayed in wasn't soundproof, so the crying child next door could be heard at night. Overall, it was very good. The hotel staff were very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Guest, Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our strategic city-centre location, found the hotel clean, and experienced friendly and helpful service from our staff. Your kind words are greatly appreciated and will be shared with our team. At the same time, we sincerely apologize for the disturbance caused by noise from the neighboring room. We understand how important a quiet environment is for a comfortable stay, and we regret any inconvenience this may have caused. Thank you for your valuable feedback and for your positive comments despite this issue. We’re pleased to know that your overall experience was very good, and we look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
Indrawati I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
The hotel staff was friendly, ready to help, give directions, and even take you to the train station. Really nice.
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Accommodation's Reply
07 Jun 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that our staff made a positive impression during your stay. It’s wonderful to know that they were friendly, helpful, and willing to assist with directions and even accompany you to the train station when needed. Providing warm hospitality and personalized service is very important to us, and your kind words mean a great deal to our team. Thank you once again for your support. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
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Abu H. J.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 33 week(s) ago
A pleasant stay. Friendly staff, close transportation, and plenty of places to eat.
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2 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Guest, Thank you for your kind feedback. We’re delighted to hear that you had a pleasant stay with us. It’s wonderful to know that you enjoyed our friendly staff, convenient access to transportation, and the many dining options available nearby. Your support means a lot to our team, and we’re glad we could make your stay comfortable and convenient. We look forward to welcoming you back again in the future. Warm regards, Cozy Hotel Management
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