What do past guests say about Metro Hotel @ KL Sentral?

Metro Hotel @ KL Sentral is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Metro Hotel @ KL Sentral

Name: Metro Hotel @ KL Sentral
Address: No 3 Jln Thambypillai, Brickfields, KL Sentral, Kuala Lumpur, Malaysia, 50470, No 3 Jln Thambypillai, Brickfields, Kuala Lumpur, 50470, Malaysia
Rating: 8.2

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8,2

/10

Very Good

2.468 reviews

What Guests Say About Their Stay

D***a

9,1

/ 10

The hotel smells good, is clean, the service is friendly, and the air conditioning is cool. The room and bathroom are quite spacious. The location is very strategic, close to the LRT, bus station, and MRT center. This makes it very convenient if you want to travel to Genting, KLCC, or other tourist attractions. The price is very affordable. The staff is very friendly. I checked out at 8 AM and was allowed to store my luggage until 6 PM. Next time I go to KL, I will stay here again.

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Rydz E.

10,0

/ 10

The housekeeping staff at every level are really diligent. They really clean the hotel rooms every day. It's amazing. They are very diligent and very polite and kind. Thank you to all the housekeeping staff at Metro Hotel.

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Rydz E.

10,0

/ 10

The accommodation and staff here are really good, especially the one named Sha...it's cool, I'll say the same thing. The owner of Sha is really great and very polite, thank you for letting me know Sha.

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Verified Traveler

10,0

/ 10

This is one of the best hotels in Kuala Lumpur, particularly located on KL Sentral. I shall definitely return to this wonderful hotel, thank you.

Syarifah N.

9,7

/ 10

Since the first time I have always booked Metro Hotel and it has never disappointed me, it is safe, clean, the staff are friendly, and it is easy to access because it is close to KL Sentral and NU Central Mall.

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In the Area

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No 3 Jln Thambypillai, Brickfields, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

Restaurant

Luggage storage

Elevator

Family room

Laundry

Wheelchair accessible

Metro Hotel @ KL Sentral is a 2-star hotels that has been welcoming guests since 2013. The accommodation went through a renovation in 2013. Metro Hotel @ KL Sentral is part of Independent. There are 84 rooms spread across 6 floors.

What's around Metro Hotel @ KL Sentral

No 3 Jln Thambypillai, Brickfields, KL Sentral, Kuala Lumpur, Malaysia, 50470

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Discover More About Metro Hotel @ KL Sentral

General Information

Location

Located at No 3 Jln Thambypillai, Brickfields in Kuala Lumpur, Malaysia. Those looking to explore will find Arulmigu Sri Maha Muniswarar Alayam (#Munis67), Meru Klang, and Masjid Cahaya Iman nearby.

Facilities & Amenities

Metro Hotel @ KL Sentral has Restaurant, Luggage storage, Elevator, Family room, Laundry, and more.

Business Facilities

For guests traveling for work, Metro Hotel @ KL Sentral has Photocopier available on-site.

Dining

Guests can stop by the café.

Contact

Email: jayasutha@metrosentral.com.my
Phone number: +60322735000
Website: www.metrosentral.com.my

All facilities in Metro Hotel @ KL Sentral

Others

Public Facilities

Coffee/Tea in common areas
Elevator
Safety deposit box
Coffee shop
Room service
Restaurant

Nearby Facilities

Beauty salon
Grocery store
Supermarket
ATM/Bank
Hair salon
Launderette

Meals & Dining

Continental breakfast
Café

Guest Services

Luggage storage
Porter
Medical service
Newspaper stand
Bellboy service
Multilingual staff
Newspaper in lobby
Currency exchange
Tours
24-hour security
24-hour front desk

Accessibility

Wheelchair accessible

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Smoking area
Family room

Business Facilities

Photocopier

Accommodation Policy & General Information in Metro Hotel @ KL Sentral

Important Notice

Deposit Policy
Deposit MYR 20.00 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Metro Hotel @ KL Sentral	84
Number of floors in Metro Hotel @ KL Sentral	6
Another facilities in Metro Hotel @ KL Sentral	Coffee/Tea in common areas, Elevator, Safety deposit box, Coffee shop, Room service

Frequently asked question in Metro Hotel @ KL Sentral

What is normal check-in & check-out time at Metro Hotel @ KL Sentral?

The standard check-in time at Metro Hotel @ KL Sentral is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Metro Hotel @ KL Sentral provide breakfast?

Yes, Metro Hotel @ KL Sentral provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Metro Hotel @ KL Sentral?

Metro Hotel @ KL Sentral is a 2.0-star hotel.

How many floors does Metro Hotel @ KL Sentral have?

Metro Hotel @ KL Sentral has 6 floors.

How many rooms are available at Metro Hotel @ KL Sentral?

Metro Hotel @ KL Sentral has 84 rooms in total.

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More Reviews from Other Guests in Metro Hotel @ KL Sentral

Overall Ratings & Reviews Metro Hotel @ KL Sentral

Traveloka (2.039)

Other sources (429)

8,5

Very Good

From 2.039 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,4

Meal

7,9

Location

8,9

Service and Facilites

8,4

People often mention about Metro Hotel @ KL Sentral

All

Distance to City Center (93)

Bedroom (93)

Staff Friendliness (92)

Accessibility (89)

Bathroom (77)

Ambiance (70)

Room Space (70)

Surroundings (66)

Hotel Area (65)

Check-in/out Time (63)

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Traveler Reviews Metro Hotel @ KL Sentral

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Customer reviews

E***a

8,8

/10

Reviewed 5 day(s) ago

From October 13-16, we stayed here in a family triple room. We arrived at 3 PM and were greeted by a friendly Indian receptionist. Check-in and check-out were smooth. The deposit was relatively low compared to other hotels. The room was cleaned and tidied daily. They even provided extra drinking water. Overall, I recommend this hotel. My only suggestion is the arrangement of the room furniture. We booked a family triple room, but the single bed was placed directly in front of the bathroom door, which caused some discomfort.

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1 people find it helpful

Verified Traveler

Leisure

8,5

/10

Reviewed 5 day(s) ago

The building and facilities are old, but the staff are very diligent about cleaning. When I'm staying for a short time, I choose this place because of its proximity to KL Sentral station.

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M***a

8,2

/10

Reviewed 2 week(s) ago

It was satisfying to stay here for 3 days.

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M***a

8,5

/10

Reviewed 2 week(s) ago

The room was clean and comfortable, even though the size was very small. The staff were friendly, helpful, and attentive, making the check-in and check-out process smooth and hassle-free. Its strategic location also made it easy to access nearby public transportation. Overall, it was a pleasant experience, and I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay.

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Verified Traveler

10,0

/10

Reviewed 2 week(s) ago

Friendly staff and fast check in.. spacious and comfortable room.

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D***a

Leisure

9,1

/10

Reviewed 3 week(s) ago

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N***I

10,0

/10

Reviewed 4 week(s) ago

It's really worth it, a hotel that is really suitable for those on a low budget, wherever you want to go, it's safe and close to KL Sentral.

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F***a

8,5

/10

Reviewed 5 week(s) ago

Convenient, next to mamak. There’s a KK Mart nearby and banks. If you need to exchange money, do it inside NU Sentral. Better fees than at the airport, to be honest. I sped walked there when I realized we need to give a cash deposit of RM30. It’s best for those who just need a quick power nap to continue exploring KL. It’s also only a few minutes walk to the mall, which is connected to the KL Sentral Station. Best 🫶

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R***y

Leisure

8,2

/10

Reviewed 5 week(s) ago

Fair location. If you love Indian, Bangladeshi, or Sikh food, this is the place. No mistake, it's perfect.

1 people find it helpful

Asmuni M.

10,0

/10

Reviewed 6 week(s) ago

Near restaurants and public transportation.

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A***i

10,0

/10

Reviewed 6 week(s) ago

Transportation access is very easy.

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A***i

10,0

/10

Reviewed 6 week(s) ago

The staff is very helpful and friendly.

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H***H

7,6

/10

Reviewed 6 week(s) ago

The blanket was too thin, and its inner filling was separate from the cover. Around 10 PM, we asked the front desk if we could get an extra blanket, but the staff told us that housekeeping had already finished for the day. The staff was quite cold and did not offer any other solution. The room also had a very strange and loud noise, possibly from the water pressure or plumbing. It was quite disturbing. The soundproofing was not very good either, as we could hear noises from outside. Also, toothbrushes and toothpaste were not provided. Overall, the stay was not very comfortable and could be improved.

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Daniel M.

Leisure

9,4

/10

Reviewed 6 week(s) ago

I enjoyed my stay here. The staff were friendly, the room was nice, clean, and the bathroom was also spotless. My room's AC leaked, but it was still cool. There are plenty of eateries nearby, and it's close to KL Sentral station and the Monorail. Overall, it's the best.

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A***s

Leisure

9,4

/10

Reviewed 6 week(s) ago

The hotel staff were very friendly and helpful during the check-in process.

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w***n

8,2

/10

Reviewed 6 week(s) ago

This location is easy to access via public transportation, as well as the restaurant next to the hotel if you want to try nasi kandar.

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P***a

Leisure

8,5

/10

Reviewed 7 week(s) ago

Room is big enough for 2 guests and breakfast voucher is provided for ABC restaurant. Location is great, just behind KL Sentral, making it easy for travelling and connecting to Metro City.

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Tini S.

Business

10,0

/10

Reviewed 9 week(s) ago

Strategic location feels like in the city center, close to everywhere, friendly and helpful staff.

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s***y

8,2

/10

Reviewed 9 week(s) ago

The room is bright and clean. The AC is good. It's just a bit noisy because it's not soundproof. Rooms with windows are a bit noisy because of outside noise all night long. The staff is okay. Bath soap is available, but not much else. Close to the elevator to KL Sentral. There's Chinese food in front. Halal food is available all around.

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juliana T.

8,5

/10

Reviewed 10 week(s) ago

I stayed 3 nights here. Despite the reviews, apparently it’s all good. Location is super near the MRT station and Ngee Ann City mall. Front office was nice and explained how the water heater switch and water conditioning worked. Bed and floor are clean. They have an ironing space outside the room. The only minus is the acoustics; you can hear people talking and the sound of doors in the hallway outside the room. Well, bring earplugs if needed.

1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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