NU Hotel @ KL Sentral is a 2-star hotels that has been welcoming guests since 2016.
NU Hotel @ KL Sentral is part of My Hotel under Independent.
There are 92 rooms spread across 5 floors.
Read More
Read More
Search Hotels
- /
- 23.544Hotels in Malaysia/
- /
- /
- Hotel in NU Hotel @ KL Sentral
See Other Accommodations in Kuala Lumpur
See All Photos
NU Hotel @ KL Sentral
Finding rooms for you...
8,4
/10
Very Good
3.849 reviews
What Guests Say About Their Stay
E***A
9,4
/ 10
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.
m***m
10,0
/ 10
Very strategic location, close to KL Sentral, close to 24-hour dining places, quite spacious & clean rooms, cheap prices with strategic location & good facilities.
See original
k***o
10,0
/ 10
Hotel yang sangat dekat dengan Kuala Lumpur sentral, sekitar hotel pun banyak yang jual makanan dan banyak mini market. Harga hotel nya sangat murah tetapi hotelnya cukup nyaman. Senang nginep di Nu Hotel 👍.
Aprilia R. D.
9,7
/ 10
Memuaskan, lokasi strategis dekat dengan KL Sentral. Kamar hotel bersih dan nyaman. Kamar dibersihkan setiap hari, handuk diganti setiap hari. Di bawahnya banyak kedai makanan yang enak dan murah juga. Saya akan menginap di sini apabila saya ke Kuala Lumpur lagi.
Yuki M.
9,1
/ 10
nice design room, not so big but no so small room, enough for 2 adults, 1 child, and 1 baby. sadly I am given window room but no view outside. clean. big bed (king size). there's lift, shampoo, soap, shower cap, sanitary bag, hair dryer. no toothbrush and toothpaste. we got 2 free bottles of mineral water but no dispenser for free refill. easy check in although at 3am. next to abc bistro (open 24hrs), 7-eleven, 3min to nu sentral mall to go to kl sentral, monorail station is beside the hotel. and we can keep our luggage after check out.
In the Area
See Map
No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470
Main Facilities
Read More
Laundry service
Luggage storage
Elevator
Family room
Express check-out
Multilingual staff
What's around NU Hotel @ KL Sentral
No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470
Discover More Places
Discover More About NU Hotel @ KL Sentral
General Information
NU Hotel @ KL Sentral is a 2-star hotels that has been welcoming guests since 2016. NU Hotel @ KL Sentral is part of My Hotel under Independent. There are 92 rooms spread across 5 floors.
Location
Located at No.37 Jalan Thambipillai in Kuala Lumpur, Malaysia. Those looking to explore will find ESCAPE Putrajaya, Sungai Chua Recreation Park, and National Automobile Museum nearby.
Facilities & Amenities
NU Hotel @ KL Sentral has Laundry service, Luggage storage, Elevator, Family room, Express check-out, and more.
Business Facilities
For guests traveling for work, NU Hotel @ KL Sentral has Photocopier available on-site.
Contact
Email: admin@nusentralhotel.com
Phone number: +60322749000
Website: www.nusentralhotel.com
All facilities in NU Hotel @ KL Sentral
Others
Nearby Facilities
- Beauty salon
- Grocery store
- Gift shop
- Supermarket
- ATM/Bank
- Hair salon
Guest Services
- Luggage storage
- Express check-out
- Newspaper stand
- Concierge
- Bellboy service
- Multilingual staff
- Newspaper in lobby
- Laundry Service
- Tours
- Express check-in
- 24-hour front desk
Public Facilities
- Elevator
- Safety deposit box
Accessibility
- Accessible path of travel
- In-room accessibility
Connectivity
- Wi-Fi
- Wi-Fi in public areas
Accommodation Facilities
- Family room
Business Facilities
- Photocopier
Accommodation Policy & General Information in NU Hotel @ KL Sentral
Important Notice
Minimum Age for Check-in Policy
Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.
Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.
Minimum Age Policy
Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.
Read All
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:30 - to 12:00 |
Available rooms at NU Hotel @ KL Sentral | 92 |
Number of floors in NU Hotel @ KL Sentral | 5 |
Another facilities in NU Hotel @ KL Sentral | Beauty salon, Grocery store, Gift shop, Supermarket, ATM/Bank |
Frequently asked question in NU Hotel @ KL Sentral
What is normal check-in & check-out time at NU Hotel @ KL Sentral?
The standard check-in time at NU Hotel @ KL Sentral is starting from From 14:30 while the latest check-out time is at Before 12:00
What is the star rating of NU Hotel @ KL Sentral?
NU Hotel @ KL Sentral is a 2.0-star hotel.
How many floors does NU Hotel @ KL Sentral have?
NU Hotel @ KL Sentral has 5 floors.
How many rooms are available at NU Hotel @ KL Sentral?
NU Hotel @ KL Sentral has 92 rooms in total.
What do past guests say about NU Hotel @ KL Sentral?
NU Hotel @ KL Sentral is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in NU Hotel @ KL Sentral
Overall Ratings & Reviews NU Hotel @ KL Sentral
Traveloka (2.849)
Other sources (1.000)
8,6
Very Good
From 2.849 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,5
Meal
7,5
Location
9,0
Service and Facilites
8,3
People often mention about NU Hotel @ KL Sentral
All
Staff Friendliness (18)
Bedroom (17)
Accessibility (16)
Distance to City Center (15)
Room Space (14)
Bathroom (13)
Surroundings (12)
Wifi (12)
Check-in/out Time (12)
Family Friendly (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews NU Hotel @ KL Sentral
Number of reviews per page
20
40
Customer reviews
Y***a
Medical
8,2
/10
Reviewed 1 week(s) ago
There's plenty of food around the hotel. The room was clean. The bathroom faucet was a bit leaky, though. The room was a bit small, making it difficult to open a large suitcase.
See original
Find this review helpful?
M***r
8,2
/10
Reviewed 2 week(s) ago
Can enjoy the journey comfortably and close.
See original
Find this review helpful?
M***r
10,0
/10
Reviewed 9 week(s) ago
Not far from the crowd and friendly service.
See original
Find this review helpful?
M***r
8,5
/10
Reviewed 18 week(s) ago
A comfortable and close place for walking.
See original
Find this review helpful?
Muhtar
8,2
/10
Reviewed 18 week(s) ago
Very pleasant and close to the destination.
See original
Find this review helpful?
Verified Traveler
Leisure
9,1
/10
Reviewed 18 week(s) ago
Location is great! Works well for me! Food everywhere! Spoilt for choice.
Find this review helpful?
ferlin
Leisure
8,4
/10
Reviewed 32 week(s) ago
Actually, all is good, the location is awesome. One thing that bothers me is the headboard of the bed frame. It was using velvety cloth, there is an unpleasant smell on it, and it looks dirty as well. I really hope the hotel can be more attentive to it.
Find this review helpful?
Accommodation's Reply
18 Jun 2026
Dear Guest,
Thank you for your valuable feedback. We are delighted to hear that you enjoyed our convenient location and that your overall stay was a pleasant one.
We sincerely apologize for the condition of the bed headboard and the unpleasant smell you experienced. This is certainly not the standard we strive to maintain. Your comments have been shared with our housekeeping and maintenance teams for immediate inspection and corrective action.
We appreciate you bringing this matter to our attention, as it helps us improve our facilities and guest experience. We hope to have the opportunity to welcome you back and provide you with an even more comfortable stay in the future.
Warm regards,
Management Team
A***y
Transit
10,0
/10
Reviewed 34 week(s) ago
Thank God, we were allowed early check-in, and breakfast could be replaced with sahur. The front desk staff were friendly and helpful.
See original
1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Guest,
Thank you for your kind review and for sharing your experience with us.
We are delighted to hear that you were able to enjoy an early check-in and that our sahur arrangement as a breakfast replacement met your needs. It is also wonderful to know that our Front Office team made a positive impression with their friendly and helpful service.
Your feedback is greatly appreciated and serves as encouragement for our team to continue delivering excellent hospitality. We look forward to welcoming you back for another pleasant stay in the future.
Warm regards,
Management Team
F***s
8,4
/10
Reviewed 37 week(s) ago
Good budget hotel. Affordable and definitely very accessible. Recommended if you are under a budget.
Find this review helpful?
Accommodation's Reply
18 Jun 2026
Dear Guest,
Thank you for your kind review and recommendation.
We are delighted to hear that you found our hotel to be affordable, accessible, and a great value for money. Providing comfortable accommodations at a reasonable price is one of our key priorities, and we are pleased that we were able to meet your expectations.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another enjoyable stay in the future.
Warm regards,
Management Team
NJ
Norsal J.
Medical
6,8
/10
Reviewed 41 week(s) ago
The hotel does not provide toothbrushes.
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2026
We apologize for any inconvenience caused by the absence of toothbrushes. While we provide basic amenities, toothbrushes are not currently included, but your comment is valuable, and we will take it into consideration for future improvements.
HS
Hoong S. P.
6,6
/10
Reviewed 42 week(s) ago
Room no windows. No tissue.& slipper.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We apologize for the inconvenience caused by the lack of a window, tissues, and slippers in your room. Your comments are important to us, and we will review our room amenities and descriptions to ensure a better experience for future guests.
S***y
Leisure
8,5
/10
Reviewed 42 week(s) ago
Clean and close to everything. The staff is also polite and friendly.
See original
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We’re delighted to hear that you found our hotel clean, conveniently located, and enjoyed the friendliness of our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable stay.
Verified Traveler
Leisure
8,8
/10
Reviewed 43 week(s) ago
maybe the bathroom partition can be longer, bcos every time take bath .....the toilet floor will get wet.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We appreciate your suggestion regarding the bathroom partition. We understand that a longer partition could help keep the floor dry, and we will review this with our team to explore possible improvements for our guests’ comfort.
M***d
Staycation
8,8
/10
Reviewed 46 week(s) ago
It was a pleasant stay at the hotel. The staff are friendly and helpful. It is also near the main transport center.
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your kind feedback!
We’re delighted to hear that you had a pleasant stay with us and found our staff friendly and helpful. It’s also great to know that our location near the main transport centre made your trip more convenient.
We truly appreciate your support and look forward to welcoming you back again soon!
G***a
9,7
/10
Reviewed 46 week(s) ago
Yesterday, I took a standard room, but I was very grateful to be given one with a window. The bed was spacious. The air conditioning worked well, the toilet was clean, and the electric kettle worked perfectly. Everything was comfortable for the price.
See original
2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful review 😊 We always strive to provide the best comfort at the most reasonable price, and your feedback means a lot to us. We hope to welcome you back again on your next visit!
See original
Verified Traveler
Leisure
8,5
/10
Reviewed 49 week(s) ago
Would be good if could provide bath gel mounted in shower rather than give mini bottles; had to trouble housekeeping for more.
Also provide a shelf in shower area; had to put my personal toiletries on floor, not hygienic.
2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your thoughtful feedback.
We also value your comment about installing a shelf in the shower area. We understand that placing personal toiletries on the floor is not ideal or hygienic, and this is a very helpful suggestion for improving guest comfort.
Thank you for sharing your experience with us. We hope to welcome you back for an even better stay in the future.
CD
Christie D.
Leisure
9,4
/10
Reviewed 52 week(s) ago
The staff, the room, the location, 3 major points are all good. Also, the room price is reasonable enough. The check-in and check-out process is also smooth. I really appreciate the staff who assisted me when I checked in, I forgot her name. I came November 8 around 5:30 PM, the staff was pretty, slim figure, not wearing glasses or mask.
Read More
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful and detailed feedback!
We’re truly happy to hear that you were satisfied with the staff, the room, and our location
Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit!
JN
James N.
Transit
8,8
/10
Reviewed 59 week(s) ago
Strategic location as it is just a few meters away from Monorail station and KL Sentral. Street foods especially the mamak are aplenty.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your great feedback!
We truly appreciate your kind words and look forward to welcoming you back again soon!
E***A
Transit
9,4
/10
Reviewed 62 week(s) ago
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.
Read More
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your detailed and positive feedback!
We’re also glad that our staff could assist you with the RM50 deposit and ensure a smooth check-out process. Your kind words about their helpfulness and understanding will surely be shared with them — it means a lot to our team.
We truly appreciate your feedback and look forward to welcoming you back on your next visit!
t***s
Business
9,4
/10
Reviewed 62 week(s) ago
It nears KL sentral , receptionist is friendly, the room is neat, tidy, clean. Aircon works well, hot water flows very well, TV is available but still need plug adapter. Kiblat guide is available. Soap annd sampoo are available, dont forget bring your toothbrush and toothpaste. Near 24hours restaurant.. near mosque
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your detailed feedback!
We’re glad to hear that you enjoyed our convenient location near KL Sentral, and that our receptionist made a friendly impression.
We look forward to welcoming you back for another comfortable stay!
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Kuala Lumpur
Products
Copyright © 2026 Traveloka. All rights reserved.