Staff very helpful, clean room, best services, delicious food, near to swimming pool, near to ujana kewangan/financial park. I enjoyed stay here. Will come again next time.
I would rate a 5 stars if not because I found that my money in wallet was stolen. There was a house keeping that I did not request. Realised it only when I am back to my hometown.
Front office staff not well train, Restaurant staff not prepare the table as per usual. No greeting upon arrival, Food serve not up to the expectation. Simple menu.
The stay and service quality were just not worth the price we paid. for RM200+ we could have gotten a better stay at other hotels in Labuan. and it was disappointing considering it is a relatively new hotel. the aircon was not cold. we mentioned it to the receptionist. two technicians were sent but it didn't make any difference. we woke up sweating. we didn't bother to ask for a change in rooms because it was only for 1 night. we will not go back to this hotel.