Royale Chulan Kuala Lumpur

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8,6
/10
Very Good
1.824 reviews

What Guests Say About Their Stay

Zainal A. Z.

10,0
/ 10
The hotel is beyond my expectation. It is the first hotel I have been that has a filter water tap, a large fridge, and a cooker. It is also walking distance to the Pavilion and Bukit Bintang. The breakfast is excellent with lots of variety dishes. Will definitely come again. And the cost per night with breakfast is very reasonable.

Verified Traveler

10,0
/ 10
Staff was very friendly and accommodating. Room was spacious and clean. Buffet breakfast had an exceptional spread. Great location, 5-minute walk to Pavilion, without all the noise and chaos.

N***r

9,4
/ 10
Excellent value for money. Admittedly, this is an older property, but I really like the retro huge lobby, leather armchairs, chandelier, and indoor fish pool near the restaurant. The breakfast spread had a wide variety.

I***n

10,0
/ 10
Outstanding heritage hotel with a strong customer service focus. Rooms are large, well furnished with some traditional Malay decor. Breakfast buffet is varied and all food is of a good quality. I had a comfortable and enjoyable stay.

ernisusanty

9,7
/ 10
The hotel was excellent—well-maintained and rich in classic charm, allowing guests to truly feel the historical essence of traditional Malay style.
In the Area
See Map
No 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Royale Chulan Hotel Kuala Lumpur Royale Chulan Kuala Lumpur is a hotel is located at Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royale Chulan Kuala Lumpur

No 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Lobby Royale Chulan Kuala Lumpur
Lobby 2 Royale Chulan Kuala Lumpur

Discover More About Royale Chulan Kuala Lumpur

About Royale Chulan Kuala Lumpur

Located in the heart of Malaysia's vibrant capital, Royale Chulan Kuala Lumpur is a luxurious hotel that seamlessly blends traditional Malaysian hospitality with modern amenities. This exquisite hotel is not just a place to stay; it’s an experience that captures the essence of Kuala Lumpur. With its stunning architecture, elegant interiors, and a commitment to exceptional service, Royale Chulan is a perfect choice for both leisure and business travelers.

The hotel boasts a variety of accommodations, from well-appointed rooms to lavish suites, each designed with comfort and style in mind. Guests can enjoy breathtaking views of the city skyline or the lush greenery surrounding the hotel. The rooms are equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and minibars, ensuring a comfortable stay for all visitors.

One of the standout features of Royale Chulan Kuala Lumpur is its dedication to providing a unique cultural experience. The hotel is adorned with traditional Malaysian decor, showcasing the rich heritage of the country. Guests can immerse themselves in the local culture through various activities and events organized by the hotel, making their stay even more memorable.

Dining at Royale Chulan is a culinary journey. The hotel offers a range of dining options, from local Malaysian cuisine to international dishes, all prepared by skilled chefs using the freshest ingredients. Whether you’re enjoying a casual meal at the café or indulging in a fine dining experience at the restaurant, your taste buds are in for a treat.

For those looking to unwind, the hotel features a luxurious spa and wellness center, where guests can indulge in rejuvenating treatments and therapies. The outdoor swimming pool is another highlight, providing a serene oasis amidst the bustling city. Fitness enthusiasts will appreciate the well-equipped gym, ensuring that you can maintain your workout routine even while traveling.

Royale Chulan Kuala Lumpur is also an ideal venue for business events and conferences. With state-of-the-art facilities and a dedicated events team, the hotel can accommodate various functions, from intimate meetings to grand celebrations. The strategic location of the hotel makes it easily accessible for both local and international guests.

In summary, Royale Chulan Kuala Lumpur is more than just a hotel; it’s a destination that offers a perfect blend of luxury, culture, and convenience. Whether you’re visiting for business or leisure, this hotel promises an unforgettable experience that will leave you wanting to return.

Why You Should Stay at Royale Chulan Kuala Lumpur

Choosing Royale Chulan Kuala Lumpur for your stay means opting for a blend of luxury, comfort, and cultural richness. The hotel’s prime location allows easy access to major attractions, shopping districts, and business hubs, making it a convenient choice for all types of travelers. The exceptional service provided by the staff ensures that every guest feels valued and pampered. With a variety of amenities and activities available, you’ll find everything you need for a perfect getaway right at your fingertips.

Best Time to Stay at Royale Chulan Kuala Lumpur

The best time to visit Kuala Lumpur is during the dry season, which typically runs from May to July and December to February. During these months, the weather is pleasant, making it ideal for exploring the city’s attractions. However, if you’re looking to experience local festivals and events, consider visiting during the festive seasons, such as Hari Raya or Chinese New Year, when the city comes alive with celebrations.

Transportation and Accessibility

Access to the Airport

Royale Chulan Kuala Lumpur is conveniently located approximately 60 kilometers from Kuala Lumpur International Airport (KLIA). The hotel offers various transportation options for guests, including airport transfers, taxis, and ride-sharing services. The journey from the airport to the hotel typically takes around 45 minutes to an hour, depending on traffic conditions. For those who prefer public transport, the KLIA Ekspres train service provides a quick and efficient way to reach the city center.

Public Transportation

Getting around Kuala Lumpur is easy, thanks to its extensive public transportation system. The hotel is situated near several public transport hubs, including the Light Rail Transit (LRT) and Monorail stations. These services connect you to major attractions, shopping areas, and business districts, making it convenient to explore the city without the hassle of driving. Additionally, taxis and ride-sharing services are readily available, providing flexibility for your travel needs.

Unique Facilities at Royale Chulan Kuala Lumpur

1. Luxurious Spa and Wellness Center

The spa at Royale Chulan Kuala Lumpur offers a range of treatments designed to rejuvenate and relax. From traditional Malaysian massages to modern wellness therapies, guests can indulge in a serene environment that promotes relaxation and well-being.

2. Outdoor Swimming Pool

The outdoor swimming pool is a perfect spot to unwind after a day of exploring the city. Surrounded by lush greenery, it provides a tranquil escape where guests can soak up the sun or enjoy a refreshing swim.

3. State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel features a well-equipped gym with modern exercise equipment. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine during your stay.

Nearby Attractions at Royale Chulan Kuala Lumpur

1. Petronas Twin Towers

Distance: 1.5 km

The iconic Petronas Twin Towers are a must-visit when in Kuala Lumpur. Standing at 452 meters, these towers were once the tallest buildings in the world. Visitors can take a tour to the Skybridge and observation deck for breathtaking views of the city.

2. KLCC Park

Distance: 1.6 km

Adjacent to the Petronas Twin Towers, KLCC Park is a beautifully landscaped area perfect for a leisurely stroll or a picnic. The park features a lake, walking paths, and a children’s playground, making it a great spot for families.

3. Bukit Bintang

Distance: 2.0 km

Bukit Bintang is Kuala Lumpur’s premier shopping and entertainment district. Here, you’ll find a plethora of shopping malls, restaurants, and nightlife options. It’s the perfect place to experience the city’s vibrant atmosphere.

4. Merdeka Square

Distance: 2.5 km

Merdeka Square is a historical site where Malaysia declared its independence. The square is surrounded by colonial buildings and is a great place to learn about the country’s history while enjoying the beautiful architecture.

5. Kuala Lumpur Bird Park

Distance: 3.0 km

Home to over 3,000 birds from 200 species, the Kuala Lumpur Bird Park is a fantastic attraction for nature lovers. The park features a free-flight aviary, allowing visitors to observe birds in a natural setting.

6. National Mosque of Malaysia (Masjid Negara)

Distance: 3.5 km

The National Mosque is an architectural marvel and a symbol of Malaysia’s Islamic heritage. Visitors can explore the mosque and learn about its significance in Malaysian culture.

7. Central Market

Distance: 3.0 km

Central Market is a cultural landmark where you can shop for local handicrafts, souvenirs, and traditional Malaysian food. It’s a great place to experience the local culture and pick up unique gifts.

8. Thean Hou Temple

Distance: 4.0 km

This stunning Chinese temple is dedicated to the goddess of the sea and is known for its intricate architecture and beautiful gardens. It’s a peaceful place to visit and offers great views of the city.

9. Batu Caves

Distance: 13.0 km

Batu Caves is a famous limestone hill featuring a series of caves and cave temples. The site is known for its giant golden statue of Lord Murugan and is a popular destination for both tourists and locals.

10. Sunway Lagoon Theme Park

Distance: 15.0 km

For families looking for fun, Sunway Lagoon is a fantastic theme park that offers a variety of attractions, including water rides, amusement park rides, and wildlife encounters. It’s a great way to spend a day filled with excitement.

Tips and Tricks for Staying at Royale Chulan Kuala Lumpur

Tips During Your Stay

To make the most of your stay at Royale Chulan Kuala Lumpur, consider booking your accommodations in advance, especially during peak travel seasons. Take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options. Don’t forget to explore the hotel’s cultural activities to immerse yourself in Malaysian traditions.

Tips for Enjoying Hotel Facilities

Make sure to schedule some time at the spa for a relaxing treatment. Utilize the fitness center early in the morning to avoid crowds, and take a dip in the pool during off-peak hours for a more tranquil experience. Enjoy the diverse dining options available at the hotel, and don’t hesitate to ask the staff for their recommendations on local dishes to try.

Why Book Royale Chulan Kuala Lumpur on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Royale Chulan Kuala Lumpur offers various room types to suit every traveler’s needs, ensuring a comfortable stay regardless of your budget.

Easy and Flexible Payment Options

Traveloka provides convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your travel budget more effectively. Additionally, the PayLater feature lets you secure your booking now and pay later, making it easier to plan your trip.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more, you can elevate your Traveloka Priority level, unlocking exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Royale Chulan Kuala Lumpur. These reviews provide valuable insights and help you make informed decisions about your stay, ensuring that you choose the best options for your needs.

With all these advantages, there’s no reason not to choose Royale Chulan Kuala Lumpur for your next visit to Kuala Lumpur. Booking hotel through Traveloka ensures you get the best deals and an unforgettable experience in this vibrant city!

All facilities in Royale Chulan Kuala Lumpur

Bar, Cafe and Lounge Royale Chulan Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Royale Chulan Kuala Lumpur
Swimming Pool
Fitness Center Royale Chulan Kuala Lumpur
Fitness Center
Functional Hall Royale Chulan Kuala Lumpur
Functional Hall
Common Space Royale Chulan Kuala Lumpur
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Hot breakfast
  • Nightclub
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Spa tub

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Royale Chulan Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

We accept Alipay here in Royale Chulan Kuala Lumpur. Royal Selangor Visitor Centre shuttle service provided by Royal Selangor: Royal Selangor Visitor Centre 4, Jalan Usahawan 6, Setapak Jaya 53300 Kuala Lumpur Tel +60 3 4145 6122 GPS Coordinates 3.196, 101.724 Opening Hours 9am till 5pm daily Admission Free Wheelchair Accessible Free Guided Tours in English, Bahasa Malaysia, Mandarin, Cantonese and Japanese Free shuttle van service is available from the hotel. Shuttle van pick up points hotel driveway. 1000hrs and 400hrs FIRST COME FIRST SERVE Contact +60 3 4145 6122 Smoking is strictly prohibited in the hotel. Please be aware that all areas of the Hotel are gazetted as non-smoking. This includes but is not limited to bedrooms, bathrooms, toilets, restaurants and common areas. As smoking is strictly prohibited in the Hotel, we notify our Guests of this policy upon your arrival on signs throughout the Hotel and on the no smoking sign near the lift landing area of your room level. Therefore, we restfully request you do not smoke in your room or anywhere in the Hotel. You may do so 10 feet (3 metres) away from the Hotel premises. Anyone found to be smoking or having smoked in our bedrooms will be subjected to a fine of RM300.00.
Be informed, parking is chargeable at RM5.00 per day for in-house guest..

Tourism Tax

Tourism tax MYR 15.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royale Chulan Kuala Lumpur
402
Number of floors in Royale Chulan Kuala Lumpur
12
Another facilities in Royale Chulan Kuala Lumpur
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Royale Chulan Kuala Lumpur

What are available facilities at Royale Chulan Kuala Lumpur?
There are top facilites at Royale Chulan Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royale Chulan Kuala Lumpur?
The standard check-in time at Royale Chulan Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royale Chulan Kuala Lumpur provide breakfast?
Yes, Royale Chulan Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royale Chulan Kuala Lumpur?
Royale Chulan Kuala Lumpur is a 5.0-star hotel.
How many floors does Royale Chulan Kuala Lumpur have?
Royale Chulan Kuala Lumpur has 12 floors.
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More Reviews from Other Guests in Royale Chulan Kuala Lumpur

Overall Ratings & Reviews Royale Chulan Kuala Lumpur

Traveloka (824)
Other sources (1.000)
8,6
Very Good
From 1.000 reviews
Cleanliness

8,2

Room Comfort

8,8

Location

9,6

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Ashley
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at the Royale Chulan Kuala Lumpur twice this year. It is a very beautiful, more traditional Malaysian hotel with an amazing foyer featuring huge chandeliers. The staff are very polite and helpful at all times, and the rooms were very comfortable and spacious. The buffet breakfast was the best I have ever encountered, with a huge selection of foods. We will definitely stay at the Royale Chulan again when in Kuala Lumpur and cannot recommend it highly enough.
Read More
Vincent
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great stay. Friendly staff
Helen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

room is very clean, service is excellent.
Christopher
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It's a very large hotel, but the rooms have definitely seen better days. The air conditioning in the rooms is quite poor and we found several loose electrical wires poking out of the walls (hopefully not connected, but we avoided just in case) Our initial room had balcony doors that couldn't be closed, leading to an early wake up thanks to the building site next door. The reception staff were helpful, offering alternatives, some with similar door problems, but we did eventually end up with a room that, while not exactly quiet, was at least better than the first. Noise aside, the rooms were large and comfortable, breakfast was good and very varied and the hotel is in a pretty decent location. We tried the hotel restaurant one night, too and were very happy with the food.
Read More
Alex
icon-Business
Business
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Spacious, comfortable room and bed. Great big desk to work at. I would stay again for business. I waited a very long time to check in because staff at reception let people push in front of me, which was stressful. But the staff were otherwise very nice and helpful. Good little gym, nice big pool.
Courtnee
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent stay, very clean with great amenities & a fantastic breakfast.
AHMED
icon-Business with Partner
Business with Partner
2,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We came for a business meeting. After check in we found out that carpet is dirty or burned. For our goal in our limited time we did not have time to complain. Upon check out we found out that parking has been deducted from our card RM 50, even though upon check in and out we clarified it with receptionist that we have a car and staff confirmed that after validating our card we scanned at car park, parking fees will be RM 5 only and we did validate the card. After check out the car, they deducted RM 50 and asked us to send email to the duty manager, and will be refunded after 45 days. How funny you easily take the money and takes 45 days to refund us,
Read More
Boon Hui
icon-Friends and Family with Friends
Friends and Family with Friends
4,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The hotel is very very worn out with dilapidated facilities. Some amenities were cringe worthy, and adding to this was mould, stains n broken appliances. To top it up, the service was inconsistent, not meeting minimum hospitality standards . The saving grace was the good breakfast spread n helpful staff.
Katrina
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We were upgraded to a suite by the events coordinator. The space was ample , with a kitchen, living room, large bedroom, bathroom with a shower and a tub, and a large balcony with seating. All the furniture was comfortable, but the room was somewhat dated. The restaurant was terrific, and breakfast was wonderful. Staff members were friendly and helpful. The common areas of the hotel were beatiful and quite grand. However the guest rooms could use some updating.
Read More
Tahir
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Thank you
Othman
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Convenient
Mustafa
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Smoking area is wery bed
Richard
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Clean and friendly staff, overall enjoyable
Waseem
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
B HB
icon-Business
Business
10,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
John
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Qiran
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Corrine
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Peter
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
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Dilber
10,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Royale Chulan Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royale Chulan Kuala Lumpur

Traveloka (824)
Other sources (1.000)
8,6
Very Good
From 1.000 reviews
Cleanliness

8,2

Room Comfort

8,8

Location

9,6

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Ashley
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at the Royale Chulan Kuala Lumpur twice this year. It is a very beautiful, more traditional Malaysian hotel with an amazing foyer featuring huge chandeliers. The staff are very polite and helpful at all times, and the rooms were very comfortable and spacious. The buffet breakfast was the best I have ever encountered, with a huge selection of foods. We will definitely stay at the Royale Chulan again when in Kuala Lumpur and cannot recommend it highly enough.
Read More
Vincent
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great stay. Friendly staff
Helen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

room is very clean, service is excellent.
Christopher
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It's a very large hotel, but the rooms have definitely seen better days. The air conditioning in the rooms is quite poor and we found several loose electrical wires poking out of the walls (hopefully not connected, but we avoided just in case) Our initial room had balcony doors that couldn't be closed, leading to an early wake up thanks to the building site next door. The reception staff were helpful, offering alternatives, some with similar door problems, but we did eventually end up with a room that, while not exactly quiet, was at least better than the first. Noise aside, the rooms were large and comfortable, breakfast was good and very varied and the hotel is in a pretty decent location. We tried the hotel restaurant one night, too and were very happy with the food.
Read More
Alex
icon-Business
Business
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Spacious, comfortable room and bed. Great big desk to work at. I would stay again for business. I waited a very long time to check in because staff at reception let people push in front of me, which was stressful. But the staff were otherwise very nice and helpful. Good little gym, nice big pool.
Courtnee
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent stay, very clean with great amenities & a fantastic breakfast.
AHMED
icon-Business with Partner
Business with Partner
2,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We came for a business meeting. After check in we found out that carpet is dirty or burned. For our goal in our limited time we did not have time to complain. Upon check out we found out that parking has been deducted from our card RM 50, even though upon check in and out we clarified it with receptionist that we have a car and staff confirmed that after validating our card we scanned at car park, parking fees will be RM 5 only and we did validate the card. After check out the car, they deducted RM 50 and asked us to send email to the duty manager, and will be refunded after 45 days. How funny you easily take the money and takes 45 days to refund us,
Read More
Boon Hui
icon-Friends and Family with Friends
Friends and Family with Friends
4,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The hotel is very very worn out with dilapidated facilities. Some amenities were cringe worthy, and adding to this was mould, stains n broken appliances. To top it up, the service was inconsistent, not meeting minimum hospitality standards . The saving grace was the good breakfast spread n helpful staff.
Katrina
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We were upgraded to a suite by the events coordinator. The space was ample , with a kitchen, living room, large bedroom, bathroom with a shower and a tub, and a large balcony with seating. All the furniture was comfortable, but the room was somewhat dated. The restaurant was terrific, and breakfast was wonderful. Staff members were friendly and helpful. The common areas of the hotel were beatiful and quite grand. However the guest rooms could use some updating.
Read More
Tahir
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Thank you
Othman
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Convenient
Mustafa
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Smoking area is wery bed
Richard
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Leisure with Partner
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Clean and friendly staff, overall enjoyable
Waseem
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Leisure Family
10,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
B HB
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Business
10,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
John
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Leisure Family
6,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Qiran
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Leisure Family
8,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Corrine
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Leisure Family
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Peter
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Leisure Family
8,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
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Dilber
10,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great stay
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