PromosMy InboxSavedMy Booking
IDR
Pay
Payment

Login to your account

No account yet?
Register
Or log in with:
1
2

Log in to your account

No account yet?
Register
Or log in with:
1
2
  1. Hotel
  2. Malaysia(12,702 hotel)
  3. Pahang(894 hotel)
  4. Genting Highlands(100 hotel)
  5. Gohtong Jaya(72 hotel)
  6. Swiss-Garden Hotel & Residences, Genting Highlands

Swiss-Garden Hotel & Residences, Genting Highlands

Hotels
Windmill Upon Hills, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
Swimming Pool Swiss-Garden Hotel & Residences, Genting Highlands
Exterior / Building Swiss-Garden Hotel & Residences, Genting Highlands
Lobby Swiss-Garden Hotel & Residences, Genting Highlands
Exterior / Building Swiss-Garden Hotel & Residences, Genting Highlands
Swimming Pool Swiss-Garden Hotel & Residences, Genting Highlands
See All Photos
Traveloka
8.3 Impressive

From 164 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Room was great, value for money. Housekeeping and cafe staffs were awesome too. The lady receptionist during our check in and check out deserves a raise! She was awesome and so polite.
Nila D. I.
Facilities
Restaurant
Swimming Pool
Parking
Elevator
WiFi
Location Info
Windmill Upon Hills, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
Nearby Places
Happy Bee FarmArts & Sciences
526 m
Genting Strawberry Leisure FarmNature
1.64 km
Gohtong Memorial ParkPark & Zoo
1.75 km
Genting Highlands Premium OutletsShop & Gifts
2.03 km
Popular in the Area
Genting HighlandsActivity & Games
4.85 km
Petronas Twin TowerSight & Landmark
26.33 km
Bukit BintangNature
27.29 km
Bersepadu Selatan Bus TerminalTransportation Hub
34.98 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More Places on Map
Speed up your search by choosing what you need




Review by Traveloka users

Based on 164 reviews

8.3
Impressive
Fantastic
46
Very Good
82
Satisfying
8
Average
28
Poor
0
Cleanliness
Comfort
Meal
Location
Service
ND
12 Reviews
Family vacation
8.8
/ 10
8.8
Room was great, value for money. Housekeeping and cafe staffs were awesome too. The lady receptionist during our check in and check out deserves a raise! She was awesome and so polite.

Like this review?

SS
2 Reviews
6.0
/ 10
6.0
2 hours waiting time to check in. Breakfast not variety and nasi goreng is tasteless.

Like this review?

7 Reviews
Romantic Vacation
9.7
/ 10
9.7

Like this review?

EH
4 Reviews
5.8
/ 10
5.8
We stayed here for 2 nights only. On the first night everything was fine, the service and the room was satisfying. Location of the hotel is in the middle of the hill. If you want to go to the Genting Resort World area, you can go by taxi/grab., or you can go by cable car which is located at Genting Premium Outlet, which is very close to this hotel. From Genting Premium Outlet you can also get the bus to go back to KL. On the second night we went back to the hotel around 23.00 and we found out that the room was not cleaned at all. It was exactly the same condition when we left in the morning. We weren't angry and try to understand the situation. I called the receptionist, and asking for clean towels, clean glasses and new mineral bottles. We have been waiting for more than 25 minutes and nothing was delivered to our room. I went down to let the receptionist know that we have a 3 yrs old son waiting for shower and a clean towel. I found out that this guy, Taufiq, was the name of the one who receive my phone call and did not follow up the things. It is still fine for us not to have a clean room on the night we arrived at our room, but they should provide the quick service once the problem is spotted. we think the staff of the hotel need to be seriously well-trained. 2 other things, toilet of the room was stuck and water cannot easily go down after shower. when we stayed here, we don't have internet/wifi. The hotel mentioned that they are doing the service reparation for the wifi. On the next morning, Mr. Andrew, duty manager of this hotel found out about this problem. He was so gentle to offer us another services as an apology of what happened last night. Hopefully everything will be better next time we come back here, Mr. Andrew !

2 liked this review

MS
6 Reviews
8.5
/ 10
8.5
Nice new hotel! Big room for family stay.

Like this review?

aa
1 Reviews
Family vacation
9.4
/ 10
9.4
Perfect for quick weekend gateaway to Genting.New hotel. Very clean and comfortable.

Like this review?

KD
2 Reviews
Romantic Vacation
5.7
/ 10
5.7
Car park for hotel guest provided but whoever built it had apparently cut corners. It is very tight spacing between each lot, the lane & especially the lanes going up/down the levels. Evident of scratches on the wall tells that many had their cars scratched the tight spaces.

Like this review?

Tc
1 Reviews
6.0
/ 10
6.0
Room not ready waited from 3pm until 5.30pm only got our room but unable guaranteed for late check-out. Wifi was down, only few local TV channels, breakfast less variety & not tasty, the lift was horrible waited an hour to get down during check out time. No dustbin in room. The washroom exhaust fan is very noisy.

1 liked this review

LL
2 Reviews
Family vacation
6.6
/ 10
6.6
Worst hotel service ever. My valuable items are locked in the safe by accident. Called reception more than 7 times, waited from 5pm to 840pm (3hrs.+). then only got technician came to open up the safe and he only used 10 seconds! Receptionist even lied that they came up 5 times but no people in the room. We were waiting in the room for 3 hrs plus!. Luckily we brought some food with else. Imagine no food no money no car key with 2 kids in the room for 3 hrs plus. Room wise is spacious and clean. Pools are on the top of the other building. Need to walk a distance and 3 times lift change to get to the pool with no pool towel provided. If you request for extra towel, be prepared to wait for more than 30mins. Lifts are definitely not enough to cope with the number of rooms there. Waited a few rounds to get into the lift. Hopefully the management see this review and improve.

Like this review?

5 Reviews
Family vacation
9.7
/ 10
9.7
Let the photos do the talking, just one more, please put the dustbin in the room too😂😂

1 liked this review

1
2
3
...
7
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forSee More
Hotel Description
Check-in and Check-out Time

Check-in: 15:00 - 23:59
Check-out: 12:00 - 13:00

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Location
Swiss-Garden Hotel & Residences, Genting Highlands is a hotel in a good neighborhood, which is located at Gohtong Jaya.

Not only well positioned, but Swiss-Garden Hotel & Residences, Genting Highlands is also one of hotels near the following Happy Bee Farm within 0.53 km and Genting Strawberry Leisure Farm within 1.64 km.

About Swiss-Garden Hotel & Residences, Genting Highlands

Are you a shopaholic? Staying at Swiss-Garden Hotel & Residences, Genting Highlands will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Swiss-Garden Hotel & Residences, Genting Highlands provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Hotel & Residences, Genting Highlands, a wonderful accommodation for your family holiday.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Swiss-Garden Hotel & Residences, Genting Highlands exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Garden Hotel & Residences, Genting Highlands is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Swiss-Garden Hotel & Residences, Genting Highlands.

Read More
Hotel Policy
<p> Additional breakfast are chargeable at MYR 38.00 /person. </p> <p> Hotel may accept Late check out, subject to room availability, with additional fee. </p> <p> Hotel may accept Early check in, subject to room availability, with additional fee. </p> <p> Pets are NOT allowed. </p> <p> Smoking is strictly not allowed in this property, and smoking area is available. </p>
Read More
Facilities
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • WiFi in public area
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Things to Do
    • Garden
    • Outdoor heated pool
    • Sauna
    • Steam room
  • Hotel Services
    • Money changer
    • Laundry service
    • Luggage storage
    • Multilingual staff
  • Transportation
    • Area shuttle
    • Secure parking
    • Shopping center shuttle
  • Sports and Recreations
    • Darts
    • Game room
    • Squash
  • General
    • Family room
    • Non-smoking room
  • Nearby Facilities
    • Shops
    • Supermarket
  • Family-friendly Facilities
    • Children pool
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Need help?