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Anelia Resort & Spa

Resorts
7,6
/10
Pleasant
132 reviews

What Guests Say About Their Stay

Linda

10,0
/ 10
Hotel was very comfortable and spotless. Lovely infinity pool, beach area with sunbeds. We had sea view room and balcony which was very nice

Verified traveler

10,0
/ 10
Our room had the perfect view to wake up to every morning. The staff were friendly,helpful and went out of their way to deliver any special request we asked for. The meals and amenities were exceptional. Definitely will be going back to Anelia Resort & Spa

Verified traveler

10,0
/ 10
I loved the location as it was walking distance to shops close and central to other places such as Port Louis, Curepipe, Cascavelle, Casela and so on. We had a great room with a balcony with a sea view and palm trees. Was awesome waking to the sound of birds and waves every morning and amazing sunrise and sunset. The staff fantastic and very helpful. There were a few that were inexperienced due to only being there a short while but they were still great. What I didn't like was a few issues we had with our room but that was sorted eventually that it did not really have any affect on our stay.
In the Area
See Map
Dolphins Bay, Flic en Flac, Black River, Mauritius

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Near Flic-en-Flac Beach
Read More
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What's around Anelia Resort & Spa

Dolphins Bay, Flic en Flac, Black River, Mauritius
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Lobby Anelia Resort & Spa
Lobby 2 Anelia Resort & Spa

Discover More About Anelia Resort & Spa

General


Near Flic-en-Flac Beach

Location


With a stay at Anelia Resort & Spa in Flic-en-Flac, you'll be in a shopping district, within a 5-minute drive of Flic-en-Flac Beach and Cascavelle Shopping Mall. This beach resort is 2.6 mi (4.1 km) from Wolmar Beach and 3.4 mi (5.5 km) from Tamarin Bay.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Flic-en-Flac Beach - 1 km / 0.6 mi
Cascavelle Shopping Mall - 4.5 km / 2.8 mi
Wolmar Beach - 4.6 km / 2.9 mi
Tamarin Bay - 5.5 km / 3.4 mi
Tamarina Golf Club - 8.9 km / 5.6 mi
Black River Gorges National Park - 10.5 km / 6.6 mi
Barachois Shopping Center - 10.7 km / 6.6 mi
The Martello Tower Museum - 12.1 km / 7.5 mi
Quatre Bornes Central Market - 13.6 km / 8.5 mi
Albion Public Beach - 15.4 km / 9.6 mi
La Preneuse Beach - 15.5 km / 9.7 mi
Active Waves - 15.9 km / 9.9 mi
Grand River North West - 16.2 km / 10.1 mi
Club Hippique de Maurice - 16.4 km / 10.2 mi
Ebene Commercial Centre - 17 km / 10.6 mi

The preferred airport for Anelia Resort & Spa is Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 46.1 km / 28.7 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Flic-en-Flac? This resort has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy local and international cuisine at La Toque Blanche, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Rooms


Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Anelia Resort & Spa

Bar, Cafe and Lounge Anelia Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Anelia Resort & Spa
Swimming Pool
Entertainment Facility Anelia Resort & Spa
Entertainment Facility
Fitness Center Anelia Resort & Spa
Fitness Center
Functional Hall Anelia Resort & Spa
Functional Hall

Things to Do

  • Barbecue
  • Turkish bath
  • Fitness center
  • Beach umbrella
  • Spa
  • Health club
  • Picnic area
  • Garden
  • Beach towel
  • Library
  • Sauna
  • Steam room
  • Sun loungers

Sports and Recreations

  • Beach volleyball
  • Diving
  • Snorkeling
  • Game room
  • Volleyball
  • Fishing
  • Pool or Snooker
  • Canoeing
  • Tennis court

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Airport transfer
  • Bicycle rental
  • Storage
  • Valet parking

General

  • Smoking area
  • Reception hall
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms

Kids and Pets

  • Babysitting
  • Children facilities

Family-friendly Facilities

  • Kids club
  • Children pool

Connectivity

  • Free WiFi
  • Internet point

Food and Drinks

  • Snack bar

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Anelia Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 11:00
Check-out:
Before 11:00

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, On bay, By ocean, Beach nearby, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 11:00 - to 11:00
Available rooms at Anelia Resort & Spa
150
Number of floors in Anelia Resort & Spa
2
Another facilities in Anelia Resort & Spa
Barbecue, Turkish bath, Fitness center, Beach umbrella, Spa

Frequently asked question in Anelia Resort & Spa

What are available facilities at Anelia Resort & Spa?
There are top facilites at Anelia Resort & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Anelia Resort & Spa?
The standard check-in time at Anelia Resort & Spa is starting from 14:00 - 11:00 while the latest check-out time is at Before 11:00
What is the star rating of Anelia Resort & Spa?
Anelia Resort & Spa is a 4.0-star hotel.
How many floors does Anelia Resort & Spa have?
Anelia Resort & Spa has 2 floors.
How many rooms are available at Anelia Resort & Spa?
Anelia Resort & Spa has 150 rooms in total.
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More Reviews from Other Guests in Anelia Resort & Spa

Overall Ratings & Reviews Anelia Resort & Spa

Other sources (132)
7,6
Pleasant
From 132 reviews
Cleanliness

7,8

Room Comfort

8,2

Service and Facilites

7,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Anelia Resort & Spa

Number of reviews per page
20
40
Top reviews
JAI
icon-Business
Business
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A budget hotel that served my purpose for business travel. Beautiful grounds and reasonably friendly staff and a generally comfortable room. Breakfast was awful, poorly executed, poorly presented and small variety. I stayed only one night and it was only acceptable but if I had booked a 2 week dream holiday to Mauritius and ended up here then I'd be sorely disappointed.
Read More
Celine
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great
Linda
10,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Hotel was very comfortable and spotless. Lovely infinity pool, beach area with sunbeds. We had sea view room and balcony which was very nice
Itumeleng
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

The hotel is aesthetically very pretty. The rooms are very modern looking and clean. But all of this gets diluted by the terrible service at this resort. At reception only 1 lady, the short lady who checked is in, was friendly and cared about giving is good service. The rest of the front desk staff was super rude and patient. Sometimes they flat out refused to provide us service like when I requested an iron they guy just said no he won’t bring it because it was too early. The worst service was in the restaurant. Orders we make for drinks would be simply ignored. You wait for hours and nothing comes. The staff speaks to you rudely. They would make us move from certain areas because it’s not allowed to eat from there. It was just all horrible and unprofessional. We had to spend most of our time away from the resort and just go back there to sleep because the treatment was not nice.
Read More
CLIFF
icon-with Friends
with Friends
10,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The kindness and professionalism of the whole staff
Mychajlo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

......
Sabrina
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Good place to stay overall. Nice food and activities. Highly recommended
Trisha
icon-Leisure
Leisure
4,0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The hotel looked different from its pictures and the property looks old. Renovations is needed and the worse experience was the Spa. I got the worst manicure. The lady cut my nails back so far it looks awful. She also did not offer to put nail polish on. I didn’t realize until I was checking out that I could get color but it would have cost more. She didn’t inform me or offer the option. The entire staff at the spa also were not very friendly at all. They were very young. I’m not sure if it was a language thing or not. I was nice and explained that my French wasn’t that great. Everything else was good. The restaurant staff was friendly and efficient. The food was good and had a few varieties which were alright.
Read More
Larno
icon-Leisure
Leisure
10,0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Nice location in Flic n Flac, with good pool and views.
helen
icon-Business
Business
4,0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The room cleaning is slapdash. The waiting staff are slow and as a single woman they tended to ignore me. The food is very average. I ordered room service due to feeling unwell and they failed to deliver it. The towels are old and not replaced as the towel booth shuts very early. Not a great hotel. I wouldn’t recommend it.
Ify
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

The availability of free water activities for guests was rather thoughtful
Sarah
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Expected more.from the property. Room floors were dirty, curtains had holes in them Room service took 45mins and food quality was poor and pricey No international sockets in room Lamp not working Tv fuzzy and apps not working Construction noise woke us up in the earlymorning. But never any.mention from hotel when booking that there would be any noise concerns We were woken at 07:30am by knocking on our door just to give us an iron that we had requested the day before Pool was dirty and umbrellas most of them missing pins to be able to open and use Staff were not helpful when struggling to open the umbrella. Maintenance and exposed brickwork in garden areas which were dangerous Ordered a burger from burger bar and had sand in the lettuce and something black and hard Buffet breakfast was terrible with dirty food preparation areas and buffet not being replaced. For example no bacon in bacon tray and it was 09am Terrible service from wait staff . Had to ask for coffee and ask to be seated. Dirty tables which werent cleaned properly On the day of checkout we had a person waiting outside our room at 1045 , 15 minutes before check out.time to ask us to leave. we felt rushed and not accomodated. Tennis court very poor condition General.hotel facilities poor condition Food was poor quality at high prices Staff werent very friendly. Especially at the pool cabana. What seems.like an amazing hotel in pictures leaves alot to be desired for and for the high price we expected better
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Our room had the perfect view to wake up to every morning. The staff were friendly,helpful and went out of their way to deliver any special request we asked for. The meals and amenities were exceptional. Definitely will be going back to Anelia Resort & Spa
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

I loved the location as it was walking distance to shops close and central to other places such as Port Louis, Curepipe, Cascavelle, Casela and so on. We had a great room with a balcony with a sea view and palm trees. Was awesome waking to the sound of birds and waves every morning and amazing sunrise and sunset. The staff fantastic and very helpful. There were a few that were inexperienced due to only being there a short while but they were still great. What I didn't like was a few issues we had with our room but that was sorted eventually that it did not really have any affect on our stay.
Read More
Stephen
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

We stayed in a three bedroom villa, which was in very poor condition. The cupboards were broken, the air conditioners didn't work properly and the curtains didn't close all the way, so it got light at 5:30am. The restaurants only had buffet food, which was ok but it was pretty much the same every day. We took scuba gear but the hotel dive center was not operational because the dive guide was off sick - and they couldn't really be bothered to arrange something else with a different dive center. We also tried leaving our two children (3 and 5) in the kids club and half and hour later the 3 year old arrived back at the room, by herself, having decided to leave. Nobody stopped her. That was the last time we saw any staff at the kids club - the doors were open for the remainder of our stay but no staff. On the whole, the hotel staff were pretty indifferent to guests - we were told we couldn't eat outside because they didn't have tables for 5 people. After much debate, they managed to put two together. But it was the same debate every night.... I asked the reception four times over two days to restock the minibar fridge with bottled water and each time they said they would do it, then just didn't. For the price, this hotel was not good value for money.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Gardens were meticulous , food was enjoyable had a private beach
Verified traveler
8,0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Only stayed one night on half board.Was a bit disappointed that had to pay for a bottle of water for dinner.
Yashmika
8,0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Stay was amazing. Staff were super friendly and helpful. There are just too many flies and when we left early NO BREAKFAST was provided even though we paid for this. The hotel is situated in a brilliant pace. Everything was walking distance away. The facilities are amazing and the hotel is stunning. I think they need to invest in some heated pools if possible.
Read More
Megan
6,0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

We were on our honeymoon and not once did we feel special. I booked this for us and my new husband was really happy but as I saw all the pictures online and knew what to expect, I was thoroughly disappointed. The whole resort looked like back in its day, it was somewhere really special. Great location. Private beach. A few on site restaurants. Two pools. Swim up bar. Sign me up! We don’t normally spend that kind of money somewhere but with it being our honeymoon we splashed out (the Hilton was too far out of our budget) and I don’t feel like we got our money’s worth. They built this resort then spent minimal money since. It’s run down and old. The equipment is all old. The gym was a little sad and don’t get me started on the tennis court that had fencing with a huge gap at the bottom and we kept losing our balls! All these things were all just small things really but when you put them all together, I was disappointed and felt like there was no love here...... There was one lady in the restaurant however that was the only person that would make my day. She had a genuine smile always and made us feel special. That’s how it should be done Anelia! (I think her name was Tithee) Give that girl a raise and let her run the joint cos you guys don’t know what you’re doing in the service industry
Read More
Apsah
2,0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

The ad on the website was misleading. I was promised a king bed and a sofa bed, but I ended up with only one king bed. When I complained, the hotel staff said that the ad on hotel.com was the old ad, and that the rooms are no longer like the ad, and that there was nothing they could do. I was in a cramped situation with relatives, and I was forced to checkout a day early, since the situation was very awkward and uncomfortable. I feel I was misled, and cheated. And as the icing on the cake, the food at the hotel made me ill. Hotels.com needs to do a better job of making sure that the ads are truthful.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Anelia Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Anelia Resort & Spa

Other sources (132)
7,6
Pleasant
From 132 reviews
Cleanliness

7,8

Room Comfort

8,2

Service and Facilites

7,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Anelia Resort & Spa

Number of reviews per page
20
40
Top reviews
JAI
icon-Business
Business
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A budget hotel that served my purpose for business travel. Beautiful grounds and reasonably friendly staff and a generally comfortable room. Breakfast was awful, poorly executed, poorly presented and small variety. I stayed only one night and it was only acceptable but if I had booked a 2 week dream holiday to Mauritius and ended up here then I'd be sorely disappointed.
Read More
Celine
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great
Linda
10,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Hotel was very comfortable and spotless. Lovely infinity pool, beach area with sunbeds. We had sea view room and balcony which was very nice
Itumeleng
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

The hotel is aesthetically very pretty. The rooms are very modern looking and clean. But all of this gets diluted by the terrible service at this resort. At reception only 1 lady, the short lady who checked is in, was friendly and cared about giving is good service. The rest of the front desk staff was super rude and patient. Sometimes they flat out refused to provide us service like when I requested an iron they guy just said no he won’t bring it because it was too early. The worst service was in the restaurant. Orders we make for drinks would be simply ignored. You wait for hours and nothing comes. The staff speaks to you rudely. They would make us move from certain areas because it’s not allowed to eat from there. It was just all horrible and unprofessional. We had to spend most of our time away from the resort and just go back there to sleep because the treatment was not nice.
Read More
CLIFF
icon-with Friends
with Friends
10,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The kindness and professionalism of the whole staff
Mychajlo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

......
Sabrina
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Good place to stay overall. Nice food and activities. Highly recommended
Trisha
icon-Leisure
Leisure
4,0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The hotel looked different from its pictures and the property looks old. Renovations is needed and the worse experience was the Spa. I got the worst manicure. The lady cut my nails back so far it looks awful. She also did not offer to put nail polish on. I didn’t realize until I was checking out that I could get color but it would have cost more. She didn’t inform me or offer the option. The entire staff at the spa also were not very friendly at all. They were very young. I’m not sure if it was a language thing or not. I was nice and explained that my French wasn’t that great. Everything else was good. The restaurant staff was friendly and efficient. The food was good and had a few varieties which were alright.
Read More
Larno
icon-Leisure
Leisure
10,0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Nice location in Flic n Flac, with good pool and views.
helen
icon-Business
Business
4,0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The room cleaning is slapdash. The waiting staff are slow and as a single woman they tended to ignore me. The food is very average. I ordered room service due to feeling unwell and they failed to deliver it. The towels are old and not replaced as the towel booth shuts very early. Not a great hotel. I wouldn’t recommend it.
Ify
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

The availability of free water activities for guests was rather thoughtful
Sarah
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Expected more.from the property. Room floors were dirty, curtains had holes in them Room service took 45mins and food quality was poor and pricey No international sockets in room Lamp not working Tv fuzzy and apps not working Construction noise woke us up in the earlymorning. But never any.mention from hotel when booking that there would be any noise concerns We were woken at 07:30am by knocking on our door just to give us an iron that we had requested the day before Pool was dirty and umbrellas most of them missing pins to be able to open and use Staff were not helpful when struggling to open the umbrella. Maintenance and exposed brickwork in garden areas which were dangerous Ordered a burger from burger bar and had sand in the lettuce and something black and hard Buffet breakfast was terrible with dirty food preparation areas and buffet not being replaced. For example no bacon in bacon tray and it was 09am Terrible service from wait staff . Had to ask for coffee and ask to be seated. Dirty tables which werent cleaned properly On the day of checkout we had a person waiting outside our room at 1045 , 15 minutes before check out.time to ask us to leave. we felt rushed and not accomodated. Tennis court very poor condition General.hotel facilities poor condition Food was poor quality at high prices Staff werent very friendly. Especially at the pool cabana. What seems.like an amazing hotel in pictures leaves alot to be desired for and for the high price we expected better
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Our room had the perfect view to wake up to every morning. The staff were friendly,helpful and went out of their way to deliver any special request we asked for. The meals and amenities were exceptional. Definitely will be going back to Anelia Resort & Spa
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

I loved the location as it was walking distance to shops close and central to other places such as Port Louis, Curepipe, Cascavelle, Casela and so on. We had a great room with a balcony with a sea view and palm trees. Was awesome waking to the sound of birds and waves every morning and amazing sunrise and sunset. The staff fantastic and very helpful. There were a few that were inexperienced due to only being there a short while but they were still great. What I didn't like was a few issues we had with our room but that was sorted eventually that it did not really have any affect on our stay.
Read More
Stephen
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

We stayed in a three bedroom villa, which was in very poor condition. The cupboards were broken, the air conditioners didn't work properly and the curtains didn't close all the way, so it got light at 5:30am. The restaurants only had buffet food, which was ok but it was pretty much the same every day. We took scuba gear but the hotel dive center was not operational because the dive guide was off sick - and they couldn't really be bothered to arrange something else with a different dive center. We also tried leaving our two children (3 and 5) in the kids club and half and hour later the 3 year old arrived back at the room, by herself, having decided to leave. Nobody stopped her. That was the last time we saw any staff at the kids club - the doors were open for the remainder of our stay but no staff. On the whole, the hotel staff were pretty indifferent to guests - we were told we couldn't eat outside because they didn't have tables for 5 people. After much debate, they managed to put two together. But it was the same debate every night.... I asked the reception four times over two days to restock the minibar fridge with bottled water and each time they said they would do it, then just didn't. For the price, this hotel was not good value for money.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Gardens were meticulous , food was enjoyable had a private beach
Verified traveler
8,0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Only stayed one night on half board.Was a bit disappointed that had to pay for a bottle of water for dinner.
Yashmika
8,0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Stay was amazing. Staff were super friendly and helpful. There are just too many flies and when we left early NO BREAKFAST was provided even though we paid for this. The hotel is situated in a brilliant pace. Everything was walking distance away. The facilities are amazing and the hotel is stunning. I think they need to invest in some heated pools if possible.
Read More
Megan
6,0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

We were on our honeymoon and not once did we feel special. I booked this for us and my new husband was really happy but as I saw all the pictures online and knew what to expect, I was thoroughly disappointed. The whole resort looked like back in its day, it was somewhere really special. Great location. Private beach. A few on site restaurants. Two pools. Swim up bar. Sign me up! We don’t normally spend that kind of money somewhere but with it being our honeymoon we splashed out (the Hilton was too far out of our budget) and I don’t feel like we got our money’s worth. They built this resort then spent minimal money since. It’s run down and old. The equipment is all old. The gym was a little sad and don’t get me started on the tennis court that had fencing with a huge gap at the bottom and we kept losing our balls! All these things were all just small things really but when you put them all together, I was disappointed and felt like there was no love here...... There was one lady in the restaurant however that was the only person that would make my day. She had a genuine smile always and made us feel special. That’s how it should be done Anelia! (I think her name was Tithee) Give that girl a raise and let her run the joint cos you guys don’t know what you’re doing in the service industry
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Apsah
2,0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

The ad on the website was misleading. I was promised a king bed and a sofa bed, but I ended up with only one king bed. When I complained, the hotel staff said that the ad on hotel.com was the old ad, and that the rooms are no longer like the ad, and that there was nothing they could do. I was in a cramped situation with relatives, and I was forced to checkout a day early, since the situation was very awkward and uncomfortable. I feel I was misled, and cheated. And as the icing on the cake, the food at the hotel made me ill. Hotels.com needs to do a better job of making sure that the ads are truthful.
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