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Anelia Resort & Spa
Resorts
7,6
/10
Pleasant
126 reviews
What Guests Say About Their Stay
Linda
10,0
/ 10
Hotel was very comfortable and spotless. Lovely infinity pool, beach area with sunbeds. We had sea view room and balcony which was very nice
Verified traveler
10,0
/ 10
Our room had the perfect view to wake up to every morning. The staff were friendly,helpful and went out of their way to deliver any special request we asked for. The meals and amenities were exceptional. Definitely will be going back to Anelia Resort & Spa
Verified traveler
10,0
/ 10
I loved the location as it was walking distance to shops close and central to other places such as Port Louis, Curepipe, Cascavelle, Casela and so on. We had a great room with a balcony with a sea view and palm trees. Was awesome waking to the sound of birds and waves every morning and amazing sunrise and sunset. The staff fantastic and very helpful. There were a few that were inexperienced due to only being there a short while but they were still great.
What I didn't like was a few issues we had with our room but that was sorted eventually that it did not really have any affect on our stay.
In the Area
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Dolphins Bay, Flic en Flac, Black River, Mauritius
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Anelia Resort & Spa
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What's around Anelia Resort & Spa
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Dolphins Bay, Flic en Flac, Black River, Mauritius
Discover More About Anelia Resort & Spa
Location
Anelia Resort & Spa is a resort in a good neighborhood, which is located at Black River.
About Anelia Resort & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Anelia Resort & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Anelia Resort & Spa.
All facilities in Anelia Resort & Spa
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Poolside bar
- Barbecue
- Turkish bath
- Spa
- Health club
- Picnic area
- Garden
- Beach towel
- Library
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Snack bar
General
- Smoking area
- Reception hall
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
Family-friendly Facilities
- Kids club
- Children pool
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Transportation
- Valet parking
Accessibilty
- Accessible parking
Nearby Facilities
- Hair salon
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Anelia Resort & Spa
Important Note
- Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: EUR 80
- Christmas Eve (December 24) Gala Dinner per child: EUR 40 (from 5 to 17 years old)
- New Year's Day (January 1) Gala Dinner per adult: EUR 110
- New Year's Day (January 1) Gala Dinner per child: EUR 55 (from 5 to 17 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Available rooms at Anelia Resort & Spa | 150 |
Number of floors in Anelia Resort & Spa | 2 |
Another facilities in Anelia Resort & Spa | Beach umbrella, Outdoor pool, Poolside bar, Barbecue, Turkish bath |
Frequently asked question in Anelia Resort & Spa
What are available facilities at Anelia Resort & Spa?
There are top facilites at Anelia Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Anelia Resort & Spa?
The standard check-in time at Anelia Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Anelia Resort & Spa
Other sources (126)
7,6
Pleasant
From 126 reviews
Cleanliness
7,8
Room Comfort
8,0
Service and Facilites
7,8
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Traveler Reviews Anelia Resort & Spa
Number of reviews per page
20
40
Top reviews
Linda
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel was very comfortable and spotless. Lovely infinity pool, beach area with sunbeds. We had sea view room and balcony which was very nice
Itumeleng
Friends and Family
4,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The hotel is aesthetically very pretty. The rooms are very modern looking and clean. But all of this gets diluted by the terrible service at this resort. At reception only 1 lady, the short lady who checked is in, was friendly and cared about giving is good service. The rest of the front desk staff was super rude and patient. Sometimes they flat out refused to provide us service like when I requested an iron they guy just said no he won’t bring it because it was too early. The worst service was in the restaurant. Orders we make for drinks would be simply ignored. You wait for hours and nothing comes. The staff speaks to you rudely. They would make us move from certain areas because it’s not allowed to eat from there. It was just all horrible and unprofessional. We had to spend most of our time away from the resort and just go back there to sleep because the treatment was not nice.
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CLIFF
with Friends
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The kindness and professionalism of the whole staff
Mychajlo
Leisure with Partner
10,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
......
Sabrina
Leisure Family
10,0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Good place to stay overall. Nice food and activities. Highly recommended
Trisha
Leisure
4,0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
The hotel looked different from its pictures and the property looks old. Renovations is needed and the worse experience was the Spa. I got the worst manicure. The lady cut my nails back so far it looks awful. She also did not offer to put nail polish on. I didn’t realize until I was checking out that I could get color but it would have cost more. She didn’t inform me or offer the option. The entire staff at the spa also were not very friendly at all. They were very young. I’m not sure if it was a language thing or not. I was nice and explained that my French wasn’t that great.
Everything else was good. The restaurant staff was friendly and efficient. The food was good and had a few varieties which were alright.
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Larno
Leisure
10,0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Nice location in Flic n Flac, with good pool and views.
helen
Business
4,0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
The room cleaning is slapdash. The waiting staff are slow and as a single woman they tended to ignore me. The food is very average. I ordered room service due to feeling unwell and they failed to deliver it. The towels are old and not replaced as the towel booth shuts very early. Not a great hotel. I wouldn’t recommend it.
Ify
Leisure with Friends
8,0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
The availability of free water activities for guests was rather thoughtful
Sarah
Leisure with Partner
4,0
/10
Reviewed 293 week(s) ago
Expedia Group verified review
Expected more.from the property.
Room floors were dirty, curtains had holes in them
Room service took 45mins and food quality was poor and pricey
No international sockets in room
Lamp not working
Tv fuzzy and apps not working
Construction noise woke us up in the earlymorning. But never any.mention from hotel when booking that there would be any noise concerns
We were woken at 07:30am by knocking on our door just to give us an iron that we had requested the day before
Pool was dirty and umbrellas most of them missing pins to be able to open and use
Staff were not helpful when struggling to open the umbrella.
Maintenance and exposed brickwork in garden areas which were dangerous
Ordered a burger from burger bar and had sand in the lettuce and something black and hard
Buffet breakfast was terrible with dirty food preparation areas and buffet not being replaced. For example no bacon in bacon tray and it was 09am
Terrible service from wait staff . Had to ask for coffee and ask to be seated.
Dirty tables which werent cleaned properly
On the day of checkout we had a person waiting outside our room at 1045 , 15 minutes before check out.time to ask us to leave. we felt rushed and not accomodated.
Tennis court very poor condition
General.hotel facilities poor condition
Food was poor quality at high prices
Staff werent very friendly. Especially at the pool cabana.
What seems.like an amazing hotel in pictures leaves alot to be desired for and for the high price we expected better
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Verified traveler
Leisure Family
10,0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
Our room had the perfect view to wake up to every morning. The staff were friendly,helpful and went out of their way to deliver any special request we asked for. The meals and amenities were exceptional. Definitely will be going back to Anelia Resort & Spa
Verified traveler
Leisure Family
10,0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
I loved the location as it was walking distance to shops close and central to other places such as Port Louis, Curepipe, Cascavelle, Casela and so on. We had a great room with a balcony with a sea view and palm trees. Was awesome waking to the sound of birds and waves every morning and amazing sunrise and sunset. The staff fantastic and very helpful. There were a few that were inexperienced due to only being there a short while but they were still great.
What I didn't like was a few issues we had with our room but that was sorted eventually that it did not really have any affect on our stay.
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Stephen
Leisure with Children
4,0
/10
Reviewed 296 week(s) ago
Expedia Group verified review
We stayed in a three bedroom villa, which was in very poor condition. The cupboards were broken, the air conditioners didn't work properly and the curtains didn't close all the way, so it got light at 5:30am. The restaurants only had buffet food, which was ok but it was pretty much the same every day. We took scuba gear but the hotel dive center was not operational because the dive guide was off sick - and they couldn't really be bothered to arrange something else with a different dive center. We also tried leaving our two children (3 and 5) in the kids club and half and hour later the 3 year old arrived back at the room, by herself, having decided to leave. Nobody stopped her. That was the last time we saw any staff at the kids club - the doors were open for the remainder of our stay but no staff. On the whole, the hotel staff were pretty indifferent to guests - we were told we couldn't eat outside because they didn't have tables for 5 people. After much debate, they managed to put two together. But it was the same debate every night.... I asked the reception four times over two days to restock the minibar fridge with bottled water and each time they said they would do it, then just didn't. For the price, this hotel was not good value for money.
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Verified traveler
Leisure Family
8,0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Gardens were meticulous , food was enjoyable had a private beach
Verified traveler
8,0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
Only stayed one night on half board.Was a bit disappointed that had to pay for a bottle of water for dinner.
Yashmika
8,0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
Stay was amazing. Staff were super friendly and helpful. There are just too many flies and when we left early NO BREAKFAST was provided even though we paid for this. The hotel is situated in a brilliant pace. Everything was walking distance away. The facilities are amazing and the hotel is stunning. I think they need to invest in some heated pools if possible.
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Megan
6,0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
We were on our honeymoon and not once did we feel special. I booked this for us and my new husband was really happy but as I saw all the pictures online and knew what to expect, I was thoroughly disappointed. The whole resort looked like back in its day, it was somewhere really special. Great location. Private beach. A few on site restaurants. Two pools. Swim up bar. Sign me up! We don’t normally spend that kind of money somewhere but with it being our honeymoon we splashed out (the Hilton was too far out of our budget) and I don’t feel like we got our money’s worth.
They built this resort then spent minimal money since. It’s run down and old. The equipment is all old. The gym was a little sad and don’t get me started on the tennis court that had fencing with a huge gap at the bottom and we kept losing our balls! All these things were all just small things really but when you put them all together, I was disappointed and felt like there was no love here......
There was one lady in the restaurant however that was the only person that would make my day. She had a genuine smile always and made us feel special. That’s how it should be done Anelia! (I think her name was Tithee) Give that girl a raise and let her run the joint cos you guys don’t know what you’re doing in the service industry
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Apsah
2,0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
The ad on the website was misleading. I was promised a king bed and a sofa bed, but I ended up with only one king bed. When I complained, the hotel staff said that the ad on hotel.com was the old ad, and that the rooms are no longer like the ad, and that there was nothing they could do. I was in a cramped situation with relatives, and I was forced to checkout a day early, since the situation was very awkward and uncomfortable. I feel I was misled, and cheated. And as the icing on the cake, the food at the hotel made me ill. Hotels.com needs to do a better job of making sure that the ads are truthful.
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Verified traveler
Business
2,0
/10
Reviewed 331 week(s) ago
Expedia Group verified review
paid on expedia anx hotel charged me again for my rooms saying they didnt get paid from expedia!
Verified traveler
10,0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
Wonderful hotel in perfect location on the beach and close to shops and restaurants.
Rooms spacious and well equipped with mini fridge ( silent at night!) hair dryer,kettle and effective air conditioning. Lovely pools and plenty of loungers. Breakfast plentiful with a large selection of food..All staff friendly and helpful.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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