IDR | EN
Deals
Support
Partnership
For Corporates
Bookings
Log In
Register
Hotels
Flights
Trains
Whoosh
Bus & Travel
Airport Transfer
Car Rental
Things to Do
More

Hotel Diana

Hotels
9,0
/10
Exceptional
484 reviews

What Guests Say About Their Stay

david
10,0
/ 10
Planned a staycation in Puebla, wanting to go out and enjoy the downtown for a night. Hotel Diana was the perfect choice for my evening. All of the staff were very friendly and welcoming. The check-in was quick and easy. The location is great for anyone wanting to experience the center of Puebla. It's a beautiful old historic antique building that has been remodeled to a very comfortable almost boutique-like hotel. A lot of the architecture from centuries ago is still used in the building. I would highly recommend staying at this hotel. And I will probably be staying there again myself at some point.
John
10,0
/ 10
Convenient location to central Puebla. Very walkable. Seemed safe at all hours. Relatively quiet. There was what I think was a kitchen exhaust fan that can be heard throughout the building. Bothersome if resting during the day but it is turned off around 10-10:30pm; starts up around 7:30am. Also in early morning there are loud banging noises…thuds…like someone moving boxes or supplies. I get up early…not a problem but thought it odd every morning. Bed was super comfortable. Adequate plugs for charging phone and other devices. Everything worked in room except one bedside lamp…burned out bulb? Wifi good but TV was spotty. Kept freezing up and I never could get my YouTube channels in English. Translated them to Spanish; I think thatʻs a fault of the system they use - TotalPlay. I gave up and watched everything on my phone. I did eat breakfast at the hotel three mornings. Food and service were generally good. Yet somehow with different Sunday crew rules changed a bit with the special and what was or wasnʻt included. Sunday service was slower...less attentive waiter. Would stay again given price and location.
Erik paul
10,0
/ 10
Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
In the Area
See Map
Av 5 Pte #329, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Diana is located in area / city Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Diana

Av 5 Pte #329, Puebla, Estado de Puebla, Mexico, 72000
Discover More Places
Others Hotel Diana
Others 2 Hotel Diana

Discover More About Hotel Diana

Location


Hotel Diana is located in area / city Puebla.

About Hotel Diana

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Diana exclusively for you.

Hotel Diana is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Diana is the right place to stay.

All facilities in Hotel Diana

Others Hotel Diana
Others

Hotel Services

  • Welcoming drinks
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Snack bar

Things to Do

  • Spa

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Diana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Laundry fee: MXN 60.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 17:00 - to 12:00
Available rooms at Hotel Diana
27
Number of floors in Hotel Diana
3
Another facilities in Hotel Diana
Welcoming drinks, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Diana

What are available facilities at Hotel Diana?
There are top facilites at Hotel Diana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diana?
The standard check-in time at Hotel Diana is starting from 15:00 - 17:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Diana?
Hotel Diana is a 3.5-star hotel.
How many floors does Hotel Diana have?
Hotel Diana has 3 floors.
How many rooms are available at Hotel Diana?
Hotel Diana has 27 rooms in total.
See All

More Reviews from Other Guests in Hotel Diana

Overall Ratings & Reviews Hotel Diana

Other sources (484)
9,0
Exceptional
From 484 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diana

Number of reviews per page
20
40
Top reviews
Gloria
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena ubicacion. Limpio
Eduardo Cervantes
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Muy cómodo, los trabajadores muy amables y serviciales. Almohadas duras y bañera con poca potencia
ZORAIDA
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Mr. Victor, staff member was absolutely helpful, polite and very helpful.
Esteban
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Poor cleaning So old towels No idea how to make a bed Uncomfortable pillows Complicated TV to handle Very close to historic center
Maria
icon-Leisure
Leisure
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location
Jayne
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was noisy and there was no place to charge devices.
Josefina Ortiz
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I really love the place thank you
Hugo
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My stay at Hotel Diana was very pleasant. The rooms were impeccably clean, the staff was courteous and professional, and the dinner service exceeded expectations. The only challenge I encountered was locating the parking facility, which is situated on the next street over. Clearer signage indicating that it serves Hotel Diana would be beneficial for guests. Additionally, be prepared to leave your car in the parking structure for the duration of your stay, as the hotel does not permit vehicles to be taken out until checkout, and you will be required to leave your keys. Aside from these minor inconveniences, the overall experience was excellent.
Read More
Jonathan
icon-Leisure
Leisure
2,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amenazaron con cancelar mi reserva si no llegaba antes de las 5pm, ¡UNA RESERVA PAGADA! Es la primera vez que leo que un hotel te "exige" hora de llegada.
Margarita
icon-Business with Friends
Business with Friends
2,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rooms were not as clean in us. They show on the pictures.This surface wasn't good
david
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Planned a staycation in Puebla, wanting to go out and enjoy the downtown for a night. Hotel Diana was the perfect choice for my evening. All of the staff were very friendly and welcoming. The check-in was quick and easy. The location is great for anyone wanting to experience the center of Puebla. It's a beautiful old historic antique building that has been remodeled to a very comfortable almost boutique-like hotel. A lot of the architecture from centuries ago is still used in the building. I would highly recommend staying at this hotel. And I will probably be staying there again myself at some point.
Read More
Marly
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I will definitely come back.
John
icon-Leisure
Leisure
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Convenient location to central Puebla. Very walkable. Seemed safe at all hours. Relatively quiet. There was what I think was a kitchen exhaust fan that can be heard throughout the building. Bothersome if resting during the day but it is turned off around 10-10:30pm; starts up around 7:30am. Also in early morning there are loud banging noises…thuds…like someone moving boxes or supplies. I get up early…not a problem but thought it odd every morning. Bed was super comfortable. Adequate plugs for charging phone and other devices. Everything worked in room except one bedside lamp…burned out bulb? Wifi good but TV was spotty. Kept freezing up and I never could get my YouTube channels in English. Translated them to Spanish; I think thatʻs a fault of the system they use - TotalPlay. I gave up and watched everything on my phone. I did eat breakfast at the hotel three mornings. Food and service were generally good. Yet somehow with different Sunday crew rules changed a bit with the special and what was or wasnʻt included. Sunday service was slower...less attentive waiter. Would stay again given price and location.
Read More
JESUS ARMANDO
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Muy buena ubicación y excelente servicio
Andrés
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Bueno
Erik paul
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
CLAUDIA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Muy lindo hotel. Económico, limpio .. moderno buena ubicación y muy amables
Alfredo
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel is great for its price and location, staff could be a little nicer. Room doors are not too sound proof, at least on ground floor, there was noise from outside. Overall, however, it was a good stay.
J Carlos
6,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Stay was ok, just no much furniture, neither a fridge. Feels the room empty
Jose
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel is nice and clean, the location was very convenient and walkable. Staff was very attentive and courteous. The bathroom is a little small but not a deal breaker. Had AC problems in one of the rooms, was provided with a small fan to help some, disappointed that were not offered some kind of credit or at least a free breakfast to make up for the inconvenience.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Diana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Puebla
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
全球 (简体中文)
Partner with Traveloka

Payment Partners

About Traveloka

Follow us on

Products

Others

Download Traveloka App

Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel Diana

Other sources (484)
9,0
Exceptional
From 484 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diana

Number of reviews per page
20
40
Top reviews
Gloria
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena ubicacion. Limpio
Eduardo Cervantes
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Muy cómodo, los trabajadores muy amables y serviciales. Almohadas duras y bañera con poca potencia
ZORAIDA
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Mr. Victor, staff member was absolutely helpful, polite and very helpful.
Esteban
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Poor cleaning So old towels No idea how to make a bed Uncomfortable pillows Complicated TV to handle Very close to historic center
Maria
icon-Leisure
Leisure
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location
Jayne
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was noisy and there was no place to charge devices.
Josefina Ortiz
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I really love the place thank you
Hugo
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My stay at Hotel Diana was very pleasant. The rooms were impeccably clean, the staff was courteous and professional, and the dinner service exceeded expectations. The only challenge I encountered was locating the parking facility, which is situated on the next street over. Clearer signage indicating that it serves Hotel Diana would be beneficial for guests. Additionally, be prepared to leave your car in the parking structure for the duration of your stay, as the hotel does not permit vehicles to be taken out until checkout, and you will be required to leave your keys. Aside from these minor inconveniences, the overall experience was excellent.
Read More
Jonathan
icon-Leisure
Leisure
2,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amenazaron con cancelar mi reserva si no llegaba antes de las 5pm, ¡UNA RESERVA PAGADA! Es la primera vez que leo que un hotel te "exige" hora de llegada.
Margarita
icon-Business with Friends
Business with Friends
2,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rooms were not as clean in us. They show on the pictures.This surface wasn't good
david
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Planned a staycation in Puebla, wanting to go out and enjoy the downtown for a night. Hotel Diana was the perfect choice for my evening. All of the staff were very friendly and welcoming. The check-in was quick and easy. The location is great for anyone wanting to experience the center of Puebla. It's a beautiful old historic antique building that has been remodeled to a very comfortable almost boutique-like hotel. A lot of the architecture from centuries ago is still used in the building. I would highly recommend staying at this hotel. And I will probably be staying there again myself at some point.
Read More
Marly
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I will definitely come back.
John
icon-Leisure
Leisure
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Convenient location to central Puebla. Very walkable. Seemed safe at all hours. Relatively quiet. There was what I think was a kitchen exhaust fan that can be heard throughout the building. Bothersome if resting during the day but it is turned off around 10-10:30pm; starts up around 7:30am. Also in early morning there are loud banging noises…thuds…like someone moving boxes or supplies. I get up early…not a problem but thought it odd every morning. Bed was super comfortable. Adequate plugs for charging phone and other devices. Everything worked in room except one bedside lamp…burned out bulb? Wifi good but TV was spotty. Kept freezing up and I never could get my YouTube channels in English. Translated them to Spanish; I think thatʻs a fault of the system they use - TotalPlay. I gave up and watched everything on my phone. I did eat breakfast at the hotel three mornings. Food and service were generally good. Yet somehow with different Sunday crew rules changed a bit with the special and what was or wasnʻt included. Sunday service was slower...less attentive waiter. Would stay again given price and location.
Read More
JESUS ARMANDO
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Muy buena ubicación y excelente servicio
Andrés
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Bueno
Erik paul
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
CLAUDIA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Muy lindo hotel. Económico, limpio .. moderno buena ubicación y muy amables
Alfredo
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel is great for its price and location, staff could be a little nicer. Room doors are not too sound proof, at least on ground floor, there was noise from outside. Overall, however, it was a good stay.
J Carlos
6,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Stay was ok, just no much furniture, neither a fridge. Feels the room empty
Jose
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel is nice and clean, the location was very convenient and walkable. Staff was very attentive and courteous. The bathroom is a little small but not a deal breaker. Had AC problems in one of the rooms, was provided with a small fan to help some, disappointed that were not offered some kind of credit or at least a free breakfast to make up for the inconvenience.
Read More
Number of reviews per page
20
40