Zendero Tulum

Hotels
8,6
/10
Very Good
272 reviews

What Guests Say About Their Stay

Israel
10,0
/ 10
The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Igor
10,0
/ 10
Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
MIGUEL
10,0
/ 10
Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
In the Area
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Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Staying at Zendero Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Zendero Tulum

Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, Estado de Quintana Roo, Mexico, 77760
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Discover More About Zendero Tulum

Location


Staying at Zendero Tulum is a good choice when you are visiting Tulum.

About Zendero Tulum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Zendero Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Zendero Tulum.

All facilities in Zendero Tulum

Others Zendero Tulum
Others

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Tours
  • Concierge

Things to Do

  • Outdoor pool
  • Pool sun loungers

General

  • Parking
  • Rooftop terrace

Public Facilities

  • Others
  • Smoke-free area

Transportation

  • Beach shuttle (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Zendero Tulum

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 500 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Zendero Tulum
17
Another facilities in Zendero Tulum
Luggage storage, 24-hour Receptionist, Tours, Concierge, Outdoor pool

Frequently asked question in Zendero Tulum

What are available facilities at Zendero Tulum?
There are top facilites at Zendero Tulum such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zendero Tulum?
The standard check-in time at Zendero Tulum is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Zendero Tulum?
Zendero Tulum is a 4.0-star hotel.
How many rooms are available at Zendero Tulum?
Zendero Tulum has 17 rooms in total.
What do past guests say about Zendero Tulum?
Zendero Tulum is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Zendero Tulum

8,6
Very Good
From 272 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

8,8

Sort by
Most Relevant
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Traveler Reviews Zendero Tulum

Number of reviews per page
20
40
Top reviews
Gustavo
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very dirty outside
Brenda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great customer service!
Fraida
icon-Leisure
Leisure
2,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The hotel did not appear like the photos
gunvir
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Overall okay experience
Phyo Thin
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Service and location
Israel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Patricia
10,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Everything was excellent
Kristy E
10,0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Good hotel, good staff, good location
Igor
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Marcia
8,0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Arturo
6,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Ac didn’t work bad experience
Juan
icon-Business and Leisure with Friends
Business and Leisure with Friends
8,0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Elaine
6,0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Suha
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Nice staff, central location
Chelsea
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.
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Shilin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Mariam
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Great hotel overall. Only stayed for a few days but enjoyed the amenities.
MIGUEL
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
Geoffrey
8,0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Shaynel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Zendero Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,6
Very Good
From 272 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Zendero Tulum

Number of reviews per page
20
40
Top reviews
Gustavo
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very dirty outside
Brenda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great customer service!
Fraida
icon-Leisure
Leisure
2,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The hotel did not appear like the photos
gunvir
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Overall okay experience
Phyo Thin
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Service and location
Israel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Patricia
10,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Everything was excellent
Kristy E
10,0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Good hotel, good staff, good location
Igor
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Marcia
8,0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Arturo
6,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Ac didn’t work bad experience
Juan
icon-Business and Leisure with Friends
Business and Leisure with Friends
8,0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Elaine
6,0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Suha
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Nice staff, central location
Chelsea
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.
Read More
Shilin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Mariam
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Great hotel overall. Only stayed for a few days but enjoyed the amenities.
MIGUEL
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
Geoffrey
8,0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Shaynel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Number of reviews per page
20
40