Hotel ibis Marrakech Centre Gare

Don’t expect too much from this hotel if you are used to staying in Ibis hotels. This is no where near the standard you would expect from the Ibis brand. The general condition of the corridors was poor with dirty carpets. Our room was not good with a low standard of decoration, only one bedside table, one chair and very basic storage. There was no safe in the room although I was fairly sure the room description on Expedia suggested there was a laptop safe. When we asked the reception staff about the location of the safe we just got a shrug. Power points were located away from useable surfaces. The towels were thin and usually decidedly grey! On checking into our room on the first night we found the towels neatly folded but already wet and obviously not fresh. They were changed quickly when we asked at Reception. The only saving grace was the excellent cleaning staff who changed our towels and made up the bed everyday. The bar and breakfast area was better than the rest of the hotel and although we didn’t take breakfast it looked like there was a good choice and it was well presented. There is a pool but we never saw anyone swimming in it. The hotel has a sign outside suggesting there is a restaurant but other than breakfast we were unable to purchase a meal. The best thing about the hotel is its location, which is close to the railway station and within walking distance of the city highlights, restaurants and shops.

Despite being booked in. It took them almost 30 mins before we got the room key. Room, hallway all grubby.bed comfortable.

Room was okay for a one night stay. The staff were great. Breakfast was okay. The ac in the room didn't work and the road was too noisy to have the window open. If I was to stay again I'd request a room with a view of the pool so it was on the opposite side of the building to the road.

I chose this hotel because it is right beside the train station as I was leaving the next day on the train for Casablanca. The room was basic and clean, the AC didn't work.

staff helpful

Room definitely felt neglected. Some broken and heavily worn surfaces. Some cracked and broken tiles in the bathroom. Bathroom felt dirty

Clean, in an ideal location. Can't fault it. Friendly staff.

Great very good location near train station

Staff good Breakfast good. Condition of the hotel poor, messy and dirty in common areas. The hotel needs a deep clean

Bathroom sink and shower clogged. Towels are dirty.

Ok

Being less than a block from the train station was beneficial. At the Gare I was able to exchange money, buy food and drinks, purchase phone services and obtain a taxi without difficulty.

Very friendly and helpful staff. Rooms are tiny but clean. Suggest you bring extra hangers. Would have appreciated more space to store clothing. A party of two adults, we stayed two weeks. The area has ample transportation options as well as places to dine within walking distance. Only about 15 minutes by cab to the Medina with an average fare of 80--100 MAD ($10). Would stay here again.

Extremely disappointed with Ibis. I was quite shocked to see how worn down the hotel was, which should be maintained and refreshed regularly. Cons: -Black Mold in bathroom floor crevices, in the shower, on the ceiling -The water in the shower didn’t drain so you were standing in 3 inches of dirty water -There was hair on the pillow which made me wonder if the sheets were properly changed or just remade once the last guest left -There were holes in the duvet -Stains on the window curtain -Worn/dirty/damaged furniture -The hotel lobby smells like cigarettes All this made it quite uncomfortable to stay when it just felt unkept and unclean. Pros: -The front reception staff are friendly and welcoming -The location is perfect, next to the train and CTM/Supratour bus -2 min walk to Starbucks and Caribou Coffee, as well as many restaurants

Pros: You get what you pay for. Rooms and service are decent. Breakfast is okay as well. Get the double room not the standard one. It’s decent. Cons: There’s no laundry, there are cats walking around outside.

Terrible hotel, very dirty, the floor has not vacuum in months, the bathroom with mold, the room smelling humid and the air conditioning was not working properly.

Room very small and looking tired Ac not working good. Bathroom smelled

would not stay there again

Air conditioning was not working And bathroom exhaust wasn’t working Did complain

Check in no soap in the bathroom. Bedroom floor dirty. Bathroom shower stall very dirty.