Riad Zamane Fès - Boutique & Spa

Riad was very beautifully decorated and staff was extremely polite and friendly. We had small issue not able to wash our clothes, but staff took us to a local laundry mart 2 mins away from riad and we got our clothes washed and dried in less than two hours. Breakfast is fast and fresh, suggest to have eggs or omelettes for hot breakfast option. Room was spacious and clean, area is very quiet, as long as other guests inside riad is not having a party, you will have a good night sleep for sure. We enjoyed our stay there and thank you very much!

This Riad in Fes was beautifully presented and maintained. It had the authentic Moroccan ambiance with beautiful furnishings and details as shown in the site. Both Tahir and Hamza were very welcoming and helpful to see to all our needs and questions. The beds were very comfortable and bathroom was clean and modern. The hamman and massage experience was very private and amazing. We were treated to lovely breakfasts with an lively cook, Fatima, it felt like we were in a warm and friendly home. The only issue was getting to the Riad from the main road-access is limited as we needed to carry or roll all our luggage for quite a while. Other than that, it was a lovely stay.

Very much enjoyed our short stay - very nice hotel near the entrance to the Medina, so access from our car was easy. Note that if you want to have dinner there, one needs to give them notice early in the day or they may not be able to accommodate you with a full meal. Good to know because dining options in the Medina itself seem limited.

Nice property

This is a beautiful Riad. Our rooms were spacious and comfortable and absolutely beautiful. We loved the Moroccan breakfast which included a homemade sweet potato spread that was delicious with bread. Highly recommend staying here when in Fes.

The room was dark and gloomy and the lights were not bright enough. They also kept the lights in the stairway off which was inconvenient and frustrating because it was difficult to see our way. I had to always turn them back on and they would turn them off immediately. The window shutters opened to the courtyard, so we could hear all the sounds from below and the kitchen, which was distracting at nighttime and provided little privacy. The toilet seat of the bathroom was off-kilter, and the structure of the bathroom was narrow and awkward. The sink had a slow clog, and when we reported it to them, they said it's normal and that it will drain slowly. When they cleaned our room, they plugged the drains of the sink and tub again, and we asked them to remove it because it stopped the flow of water. The advertisement said there were 1 king bed and 2 twin beds, but there was only 1 twin bed and 1 sofa. The breakfast started late (8 am), which was not ideal for us because we wanted an early start to our day. The dinner food we ordered was extremely salty and otherwise not tasty. It felt like a waste of our money. Overall, the property was not as comfortable as I'd wanted it to be. The safe in our room did not work. With some improvements to their amenities, I think we could have enjoyed our stay more. The beds did have good mattresses, though which were comfortable.

Beautiful rooms, fantastic staff and service. Breakfast was excellent. They offer laundry service for a fee.

A lot of stairs

Staff were excellent an welcoming. Printed off Ryanair Boarding passes without any fuss (or charge) - thank you. Don't know if they were necessary but you can't take any chances with Ryanair. Breakfast excellent. Thank you to everybody.

Staff is very accommodating and the Riad is beautiful.

Really enjoyed the stay. Loved the authentic ambiance of Feys. The staff were wonderful, polite and respectful. Went above and beyond to ensure the stay is memorable and enjoyable for all.

The staff at riad Zamane were very hospitable and helped with anything we asked for. The Riad was very clean and well kept. The location is great and walking distance to the Medina.

Lovely riad, great service and nice location. When we arrived they didn't have a room available as it had been double booked. They hadn't sent us any message about this. We were asked to stay at another hotel down the road, in a room which wasn't as nice in a hotel which wasn't as nice. Apart from that, once we did get into the room we reserved it was lovely.

This was a great riad to stay at during our time in Fes. Zaca and Fatima were great staff who we could always rely on to accomodate our needs. The first night was a bit rocky because the water wouldn't get hot for quite some time and the heater in the room took time to warm up as well. Having said that, we used the hammam and the massage at this riad and we loved it. Fatima was great at the hammam and the spa. This Riad is a short 50m walk from the main road and you can park very closely incase you have a car, as we did on our first night. Breakfast is great in the mornings here as well. Would highly reccomend this riad to anyone who is planning on spending some time in Fes. The walk to old medina is about 15 minutes but not bad at all and you see a lot of cool artisan shops on the way.

it was a very nice Riad, in the heart of Medina. They welcomed us with a pleasant mint tea. All details are beautiful, and service is very good. Rooms are nicely decorated and clean. Breakfast was nice, with the Morrocon classics, egg, and fresh fruit juice. We highly recommend!

It was amazing - the staff are friendly and helpful and the whole ambience is great.

Very traditional and authentic, with a kind and attentive staff!

I would strongly advise not to book this hotel. We had booked for one night (December 25th) we chose this hotel as it advertised parking. This is not the case. There is no parking aside street parking, the nearest being some distance away. When we eventually arrived at the hotel having had to walk with our luggage, it appeared that they did not have our reservation. There was a difficulty with language, but in the end, no matter what I said, it seemed to me that there was no room. we were then literally turfed out into the street. This is where things became quite unpleasant. We were surrounded by groups of men who demanded money from us. Whilst in other parts of Morocco, people we encountered wanted a tip for directions or watching the car etc, this was very different and it was the only time we did not feel safe. The lady from the Riad who I spoke to saw this, but did nothing. She literally, turned and walked away leaving us to it. When we got back to our car, even though I gave the men all the cash I had, (about 500MAD) they demanded more and became quite aggressive when I could not give them any more. We did manage to get our luggage into the car, by this time they were banging on it, and damaged the boot. I have since been in touch with the booking agent to request a refund, however the hotel refuses to refund the money we paid, even though they did not have a room for us. My advice, stay away and book somewhere else.

Staff

The property was nice but located in a very rundown area. The hotel staff were very friendly. The hotel manager wasn't always forward with us though. She gave us a quote for laundry and the bill would be 3x higher, she would over promise activities during excursions and be very vague with details. Not recommended if you have kids.