Baseline Center Juana Osmena Street, Kamputhaw, Cebu City, Cebu, Philippines
Located in Cebu, Citadines Cebu City is within a 15-minute drive of Ayala Center and SM City Cebu. This 4-star aparthotel is 0.3 mi (0.5 km) from Fuente Osmena Circle and 3.4 mi (5.5 km) from SM Seaside City Cebu.
Room is clean. Staff are all friendly. The pool is a jacuzzi type but still a good place to cool one’s body. Breakfast is yummy though not a lot of choices. Overall I had a happy stay and I will book here again soon.
The staff were really nice, warm and were always smiling. The room I stayed in was big and spacious. The mattresses were very comfortable, and the pillows were indeed fluffy. Kudos to the staff of Pillows Hotel. The next time I come to Cebu, I'll definitely stay again in Pillows Hotel.
No electricity in all rooms. They should be stating that as well in the website. Room is very dirty I don't think they clean the room before accepting booking. Weve found 2 used condoms inside the room. We raised the issue to the front desk officers but deadma lng.
Every staff member I encountered, from the security guards to the check- in to the cleaning staff were delightful and eager to help! Thank you! I will come back next year hopefully for the Sinulog Festival!
Is there anyone that I can talk to about getting a compensation for our relocation. Aside from having too much hassle with doing follow ups on your customer service. I found red doors room cheaper than what I paid for the hotel that I'm supposed to be in which is Capital Suites. I'm not satisfed with your service specially that I was advised late that this hotel is nit operating given that it's still in your options of hotels.