Etsu Hotel

Do not stay here

Stayed two nights with my baby and kids the hotel was extremely dirty. Every single space was dirty as if the room had never been cleaned. Layers of dirt all over the room. I got my friend a room and she had the same problem. We both had trash under our beds you could tell that the bottom of our beds had never been cleaned. The pictures online look nice but that’s not how the hotel looks it’s super old and dirty. We paid a lot of money and it wasn’t even worth it. They charge for everything. My friend requested a small bed for her baby and they gave her a mat and she also requested two pillows. We had to pay extra for bed and each pillow. I also wanted two extra towels and had to pay money for them I would not book here ever again. Not a safe place if you have kids.

Hard bed. Good AC

Love close to downtown and hot water. Bad thing this time I seen bugs in the room.

I called the property to make sure they are wheelchair friendly. They said yes since they have elevator but they didn't mention that there comfort room (CR) was on another level of the room. Hence, it was difficult for our elderly who needed to use the many times the CR.

Nice quite place near shopping and the arts I need to visit for my business

A clean hotel in a good location, but no electric kettle in the room as advertised and only 1 key per room

The place is excellent.

Priced very reasonable and conveniently located in the downtown sre makes this one of my favorite hotels to stay at. The staff is fantastic and always friendly and accommodating.

Close to downtown and the boats.

I required an early check-in and they took very good care of me. The staff at this hotel is very polite and friendly and do all they can to make you feel comfortable and important.

The staff at this hotel is excellent and always very accommodating. The only issue I have is they really need to fix or upgrade their tv's. They either have bad reception or little yo no volume. Small issue, but overall the hotel and staff are wonderful.

okay

The staff here is always fantastic and accommodating. It has a great location and is surrounded with restaurants and shopping opportunities.

Nice & simple hotel, but its very convenient. It is close to public market & walking distance to a shopping mall.

The staff is always excellent and they sre very accommodating

The location was conveniently near the downtown area with plenty of restaurants to choose from and right beside the SM Mall. The hotel staff was extremely nice, polite snd accommodating.

price

Very nice hotel. Close to everything. Free parking. Professional staff. See you next time around!

Very helpful staff. Enjoyable experience