Marco Polo Ortigas Manila

All the staff are friendly& helpful. Breakfast has varied selection& delicious. Overall the hotel & my room is clean. I just got a darker room , which unfortunately was the only one available?

Staff Amenities

The room layout and mountain/city view was wonderful, one of the best and most unique hotels I've been to. My fiancé and I were treated with a lovely velvety birthday cake in my honor 💖 I love the meticulous care and attention of the staff, especially the cleaners who replenish the supplies of our room, even asking us if we need more of the complimentary water bottles. The front desk is outstanding – we even bought one of the Philippine Eagle stuffed toys that go to the charity foundation. The Spa ladies are terrific. Some cons (but not really cons): -We don't mind that the safe in the room has seen better days; it's totally understandable about the wear and tear of the safe and the corner window's handle as well. We believe the friendliness and the promptness of the staff made up for that. -The restaurant Cucina is higher end – make sure to dress smart casual as the clientele are mostly business and luxury expats. The Cucina staff are considerate and friendly, particularly the younger staff who are more attentive and always have a genuine smile on their face. (Truly appreciate that, especially in the morning!) The senior head waiter who shows up earlier could use some good bedside manners/"smiling training" as he seems more austere and not as friendly as his fellow servers. Regardless, my fiancé and I enjoyed our stay and 99% of the Marco Polo hotel staff were amazing. The Vu bar is stellar. We plan to choose this hotel again in the near future. 4.5 stars rounded to 5.

It’s a beautiful hotel, lots of businesses around but far from the airport with lots of traffic and access to skyway( the road which will take you to the airport faster) is far so you have to go through Edsa traffic.

Staff, breakfast were great! The first room were moist moldy smell from the AC or carpet and the molds that sticks in the bathroom. The second room were ok. I suggest them to use mildew Clorox to remove molds

Ammenities

Ammenities

Ammenities are great.

Yes, I might come back. Most of The staff were attentive. However, our room was dated. Since we were an Expedia client we got a mediocre room. Great location.

Good breakfast

Wonderful stay - clean, comfortable and spacious room. Staff always friendly and attentive.

The nightlife at night was a little loud but that’s Manila. Overall great and the staff bent over backwards at ever moment.

You can never go wrong with Marco Polo. The rooms are well designed, always clean. Staff is always helpful and available. Amenities are top notch, easy access to transport and the major malls in the area. Literally cannot go wrong with Marco Polo.

Great service

Nice

Great place to stay

Excellent service, professional staff, beautiful hotel.

This is a beautiful hotel and centrally located, close to shopping malls and restaurants. The entire staff were so helpful and always professional, I was so impressed and they made my stay comfortable and enjoyable. I highly recommend this hotel to anyone looking for higher end facilities and top notch service.

Wonderful hotel, easy check-in, and very professional staff

room was good, clean. staff good. Only snag was room was booked with breakfast for 4 people. Reception said there was a 7 year old limit for minors. I agreed and would pay for breakfast for 2 minors. When we got to breakfast, was informed that the older child would be charged adult rate.