Tugawe Cove Resort

This resort could be wonderful. However, a lack of investment (and histroical typhoon damage) shows in dilapidated buildings and a sub par experience compared to other "luxury" resorts. But it's a good place to be, excellent location with a lovely resort team with some drawbacks that are good to be aware of before arriving: access is only by boat (P.1500 return each), no hot water in room, food options limited/no beer after 1st day, room did not lock as doors broken, island hopping was expensive for 2 (P. 5000 for 9am to 3pm) but better if you are a big party. Food was mixed: some really good meals, others arrived cold. Breakfast just ok. Games room dilapidated, photo must be c.10 years ago! This was compensated for in part, by a wonderful beach, island hop and sunset by the lighthouse. Overall a really special location and a good stay despite the drawbacks, but comparatively expensive for what it is now. (Note: on a hillside, lots of steps!)

Honestly, this resort is very disappointing and not worth the money. The place is already dilapidated, likely due to past storms, and it seems that proper repairs were never done. Many of the facilities feel worn out and neglected. One major concern is security and privacy—some rooms cannot even be properly locked, which makes guests feel unsafe. Food is also a big issue. Their options are very limited, and worse, you cannot order food on demand. Everything has to be arranged a day in advance because they don’t cook upon request. This is very inconvenient, especially since once you arrive, you’re basically stuck in the resort with no easy way to leave and find alternatives. Overall, the management should seriously consider closing temporarily for a full renovation and operational overhaul. This trip ended up being a waste of money, and I would not recommend staying here in its current condition.

A beautiful place.

I really love my stay here.its like im in paradise.its really relaxing.there is some thinhs to be fixed but overall its perfect.maybe nxt year im going back again.

Tugawe sits on a remote location overlooking parts of Caramoan. The resort is on a lush hill, peaceful, and soo green all around. Caramoan itself is amazing. Tugawe, while it might be a little outdated and has the limits of a resort in a remote location (finicky hot water, weak toilet, etc) makes up for its service. The staff are super nice, very accommodating, and helpful. Food was delicious even if a little limited in options. Again, given its quite remote location, the resort does its very best to accommodate and answer all your possible vacation needs. I do hope it gets more developed as it has the potential to be a premier vacation spot for those looking for an alternative for the more famous PI vacay spots.

We adored our 3 day stay. The location is far prettier than any pics you will see on the internet. The beach is fantastic as are the infinity pools by the beach and the top of the hills with THOSE views. It is breathtaking. To be clear the rooms are dated and money needs to be invested to get them up to scratch (that said, the bed was ultra comfortable). But the location, views, food (excellent) and boat trips made for a fabulous time for us.

Staffs are amazing, they all need a raise. The property is beautiful and the concept is like you're in Hawaii, but the owner needs to spend a little money in maintaining the property aesthetics, such as fixing some loose tiles on the pool and the dining area, caulking the edges of the wall in the rooms and tighten some loose power outlets. Swimming pools are beautiful but needs some scrubbing to get rid of the algae. Pool and beach chairs as well as chairs in the receiving area needs to be replaced or fixed. But overall, place is beautiful, price is reasonable. Rooms are spacious and clean. Some people think it's overpriced which I don't think it is, people needs to understand it's remote, everything they need comes from the mainland. I just hope the owner will maintain this place properly coz I hate this place to go to waste. It's so calm and beautiful, love the boat ride and the people are so nice.

Love the staffs and the room. The whole property is beautiful, just needs a little fixing.

Great place R & R with the family.

Very nice hotel if you want to just relax and feel to close to nature. Friendly staff ang our butler pinky is the best. Always around to assist and help us thank you.

We stayed @ Tugawe for 2 long nights. It was very disappointing. There was a frequent long brown out so that means no AC. In our 2 nights stay, there were I think 6 brown outs.Water supply was cut off for 6 hrs. Food was TERRIBLE. I mean, the food price vs the food quality really sucks. I feel sorry for our butlers. They tried to give a good service, but didn’t have enough resources to provide it. Like the brown outs. Management should provide 2 back up generators. Their place is big & we are paying customers. So, if you guys want a relaxing vacation, this place is definitely not for you.

Stayed here with friends. There were 3 of us but we weren't told the extra charge for one person until a day before of our trip. The invoice only showed the total balance. I would suggest that the reservation officer is clear about extra charges in the beginning. The port coordinator is extremely disorganized. We were picked up from Naga airport and the trip was smooth but when we arrived at Guijalo port we were just asked to disembark and wait at the shed. The port coordinator never told us how long we will wait there and what is happening next. Our departure was also the same. He just let people board the vans going back without organizing each group on who will board first and where is the van going. Moreso he was evasive when being asked. He should be fired. The porters are more knowledgeable about the schedule than him. At the resort we were assigned a butler named Patrick who is just working there for a summer job. A bit soft-spoken but he was nice. I'm just glad I speak the dialect as my companions can hardly understand him speak as he is quite an introvert for an assistant. Overall he was courteous and he assisted us well although he can be unsure of his answers at times I totally understand as he is just a temp staff. The boats are exclusive and new and we ordered our lunch beforehand so we can eat it during our island hopping. The cabana at the hill we stayed already showed signs of wear and tear but the beds are comfy and it was close to the restaurant.

as always well and nice comfortable stay i have been here for quite a while and my stay is always a very pleasant one staying here at nagaland hotel where is the staff are always accommodating

20 minutes and I’m out. Dirty and smelly room . Not maintained well. Staff were great and Expedia staff were understanding of my situation...

Over price. Food is not in good quality. Tiring going up to eat. Intercom is not available. No activities to do if the weather is bad. No entertainment. No convenient store for simple items needed. No bedroom slippers.

It's a destination for nature lovers and those seeking R&R as its on the tip end of Caramoan Peninsula and access is by boat only though there's a helipad. The staffs are very friendly and accommodating. If you're fit and love walking, the hillside rooms and lakeside cabanas are the best as it provide water views from your rooms and easy access to the beach though a hike to the restaurant and front desk i.e., 197 steps from the front desk to the beach. The rooms/chalets are scattered around the property between the beach and front desk which ensure privacy.

The resort was great and the staff wonderful. However it did need some maintenance done.

One of the worst management and resort staff I ever experienced

Staffs are very respectful, very flexible & very helpful!

Un lugar de ensueño. Quizás falten actividades ofertadas, y la única pega es el lago natural entre la playa y la colina, que desmerece a mi juicio