Alexandra Hotel

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7,8
/10
Pleasant
1.003 reviews

What Guests Say About Their Stay

Andrew

10,0
/ 10
Excellent Hotel ideally located within 5 minute walk of Fort William railway station. Comfortable beds and spacious rooms. Very impressive self service breakfast with everything well prepared and cooked. Reception staff were very helpful and friendly.

Kenneth Oconnell

10,0
/ 10
My favorite place to stay in the area. Convenient to everything. Courteous and professional staff

Sooty

10,0
/ 10
Great hotel fully Scottish staff amazing I will be back if I can get booked up for the summer.
In the Area
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The Parade, Highland, Scotland, PH 33 6AZ

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Alexandra Hotel is a good choice when you are visiting Highland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Alexandra Hotel

The Parade, Highland, Scotland, PH 33 6AZ
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Lobby Alexandra Hotel
Lobby 2 Alexandra Hotel

Discover More About Alexandra Hotel

Location
Staying at Alexandra Hotel is a good choice when you are visiting Highland.

About Alexandra Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at Alexandra Hotel will also give you a pleasant stay.

From business event to corporate gathering, Alexandra Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Alexandra Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Alexandra Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Alexandra Hotel is the right place to stay.

All facilities in Alexandra Hotel

Bar, Cafe and Lounge Alexandra Hotel
Bar, Cafe and Lounge
Entertainment Facility Alexandra Hotel
Entertainment Facility
Functional Hall Alexandra Hotel
Functional Hall
Common Space Alexandra Hotel
Common Space
Lobby Alexandra Hotel
Lobby

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Fireplace in lobby
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible path of travel

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Alexandra Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector and window guards
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alexandra Hotel
93
Number of floors in Alexandra Hotel
4
Another facilities in Alexandra Hotel
Newspaper in lobby, Wedding service, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Alexandra Hotel

What are available facilities at Alexandra Hotel?
There are top facilites at Alexandra Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alexandra Hotel?
The standard check-in time at Alexandra Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Alexandra Hotel provide breakfast?
Yes, Alexandra Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Alexandra Hotel?
Alexandra Hotel is a 3.0-star hotel.
How many floors does Alexandra Hotel have?
Alexandra Hotel has 4 floors.
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More Reviews from Other Guests in Alexandra Hotel

7,8
Pleasant
From 1.003 reviews
Cleanliness

8,2

Room Comfort

7,8

Location

10,0

Service and Facilites

8,4

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Traveler Reviews Alexandra Hotel

Number of reviews per page
20
40
Top reviews
Jeremy
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast great. Parking no problem. Check in at 3.00 but not ready until 3.30. That I find frustrating whilst understanding the hotel was busy and staff aren’t easy to come by I am sure it could have been better organised as coach party’s arrived much later.
David
icon-
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, helpful and courteous staff, clean rooms…but the rooms could use an update.
Alex
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great base for Ben Nevis and right next to the town and station. Rooms are a little dated, but the shower was very good. The hotel is very warm as the heating appears to remain on all summer so be prepared for some hot nights which I can imagine are great in summer. Breakfast is a little basic but there is something for everyone there.
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Seiko
icon-with Friends
with Friends
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very scottish and I love it especially huggis and porridge. I enjoyed staying for 2nights there with my friend. The location was very convenient. The hotel was lovely with some characters. I hope to fix words in front of the hotel which some of them are missing, so I cant read the name of the hotel and feel a bit shame.
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Stephen
icon-with Friends
with Friends
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very dated decor and room windows need replacing. Rooms very warm even though radiators off and unable to open windows. Good selection at breakfast but cooked items not hot.
Geoffrey
icon-with Partner
with Partner
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Initial impressions, tired run down, dirty worn out, in need of serious refurbishment. The surprise was this hotel has a 3 star AA rating with a 2026 certificate displayed. The last time this hotel was painted was sometime in the fifties. I have video of torn frayed drapes threadbare room carpet, black mold around shower, peeling paint and strong smelling room air freshener. Windows that wouldn’t close, ground in dirt. Mattresses that felt 60 years old. I wondered whether anyone received any professional training or qualifications. I complained about the windows not closing and to her credit gave me another room without question, however this room had an overpowering room deodorizer in it and wondered what they were trying to cover up. Booking this hotel was a mistake. The sign on the front of the hotel said it all, Lexandr a Otel several letters missing from the hotel name, suggesting neglect. I’m not the first to mention this.
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Andrew
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent Hotel ideally located within 5 minute walk of Fort William railway station. Comfortable beds and spacious rooms. Very impressive self service breakfast with everything well prepared and cooked. Reception staff were very helpful and friendly.
Paul
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and friendly staff. Windows wouldn't open and room was very hot.
Louis
icon-with Partner
with Partner
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel looks good on picture but bed is terribly not comfortable, inside the room it start smell parfume but it’s for hiding the old smell of the dirty carpet. Under the carpet there hole so when you walk in the room you may feel smooth drop. Honestly it’s terrible outside parking is full of paper and broken bottles, breakfast is basic and I feel they reuse the stuff of previous breakfast only beans was good and bread in toaster, I’m not usually not leaving comment for hotel but I paid way too much honestly I feel it was more a guesthouse for backpacker. I prefer warn other people that if the price looks appealing it not worth it.
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DARREN
icon-Family
Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Good food in onsite restaurants. Way too hot in my room and all common areas at facility.
Michael
icon-with Partner
with Partner
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel while clean was showing its age. No bathroom toiletries was a surprise. Central location and quiet but could not recommend to others as the price was a poor return on investment for my stay.
Christopher
icon-
4,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Not the best . Ok for 1 night Old tired noisy needs £££££ to bring up to date
Rose
icon-Family
Family
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Handy parking on the property.
Teresa
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very convenient to shopping and Restaurants. The Hotel had everything you would need. We just found due to the age of the Hotel the maintenance and upkeep could use some TLC. The Roof top outside our room window had a lot of trash.
Kerry
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is in a convenient location for the town and train station. There’s also lots of parking. However, the hotel is tired and atmosphere was not welcoming. The Reception staff checked us in was cold efficient - so we got a room key! We heard other Receptionists give info about breakfast and amenities but we got none! Room was functional but stuffy and tired. We booked twice to eat in the restaurant but cancelled the 2nd one as the food was so awful (pie was the only hot thing due to it’s obvious encounter with a microwave, veg was inedible and mash was congealed). Staff were disinterested and also drinks arrived after the food - we had to ask twice about them by that stage. Even the hotel name on the frontage was missing half of its letters, it just seems that the hotel rests on it’s location so if that’s what you need it’s fine but we’d definitely recommend dining elsewhere.
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Victor
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking and breakfasts were good
Lisa
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pillows are really bad, one bed light was broken and just hanging, bathroom mirror was aimed at the floor and wouldn’t stay up, towel heater barely warm in parts. Hallway had a musty smell, not as strong in the room.
Mark
icon-with Friends
with Friends
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a pleasant stay at this hotel largely part to it's location. Perfect for exploring the area and hiking Ben Nevis, The breakfast was a standout. With plenty of options and a great start to each day, The staff was friendly and accommodating, always happy to help and mad us feel welcome. The hotel itself could benefit from some updating. They might have already begun to do so as our bathroom was refreshed and new but the rest of the room was quite dated but clean.
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kevin
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

great stay
Melanie
icon-
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I had a twin room to myself which was very lucky because the first bed I selected was so uncomfortable I had to move beds half way through the night. Luckily the second bed was okay - but it was the one nearest the door which is never my first choice. The staff were all lovely and very helpful
Number of reviews per page
20
40

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Exterior 4 Alexandra Hotel

Disclaimer

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