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Apartment 3 Pheonix Flats
Apartments
8,2
/10
Very Good
20 reviews
What Guests Say About Their Stay
Jay
10,0
/ 10
Overall, a great lodging in the heart of a quaint community. It was just a short walk from shops, restaurants, and a grocery. (BTW, if you arrive late, like we did shortly after 8, either quickly make to a restaurant–most close their kitchens by 8:30–or do what we did, go down the street toward the grocery near the water's edge and pick up things you can cook). Like all the B&Bs in UK that we stopped at, the fridge is not stocked so you will have to stock it yourself and then probably dump or leave behind what you don't use up. I was disappointed that they only had three forks between the four of us. I hope that they will add more of those in the future, but that was a minor inconvenience, really. It was great that they had a communal clothes dryer in the middle bottom floor of the the apartments. That was not something we found at most UK B&Bs, where you had to use a drying horse or find a line outside to hang your clothes. Oh, one more word of advice: PAY ATTENTION TO THEIR REQUEST THAT YOU NOTIFY THEM AT LEAST 72 HOURS IN ADVANCE OF COMING. After you notify them they will email or text you instruction but it takes them a while to get to their messages. We read of others who were frustrated they couldn't get a hold of them to retrieve a key to get in but I really think those guests missed the request to notify them at least 72 hours beforehand. If you do that I think you will really enjoy your stay there. But if you're staying in Flat 3 the lock box code is... OK, JK
Mark
10,0
/ 10
We had a lovely stay in this cosy apartment in the centre of Portree. It was toasty warm, very comfortable and the washing machine was greatly appreciated after a week of touring in the highlands,
Gordon
10,0
/ 10
A nice little apartment. Very comfortable and easy to find. Only minutes walk to the town centre. Great parking and well presented with towels etc.
In the Area
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York Drive, Highland, Scotland, IV51 9EB
Main Facilities
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24-Hour Front Desk
WiFi
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What's around Apartment 3 Pheonix Flats
York Drive, Highland, Scotland, IV51 9EB
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Location
Apartment 3 Pheonix Flats is a apartment in a good neighborhood, which is located at Highland.
About Apartment 3 Pheonix Flats
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Apartment 3 Pheonix Flats.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Apartment 3 Pheonix Flats is the right place to stay.
All facilities in Apartment 3 Pheonix Flats
Others
General
- Parking
- Terrace
Public Facilities
- Others
- Smoke-free area
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Apartment 3 Pheonix Flats
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: GBP 25 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 22:00 - Before 10:00 |
Available rooms at Apartment 3 Pheonix Flats | 1 |
Another facilities in Apartment 3 Pheonix Flats | Parking, Terrace, Others, Smoke-free area, Free WiFi |
Frequently asked question in Apartment 3 Pheonix Flats
What are available facilities at Apartment 3 Pheonix Flats?
There are top facilites at Apartment 3 Pheonix Flats such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Apartment 3 Pheonix Flats?
The standard check-in time at Apartment 3 Pheonix Flats is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
What is the star rating of Apartment 3 Pheonix Flats?
Apartment 3 Pheonix Flats is a 3.0-star hotel.
How many rooms are available at Apartment 3 Pheonix Flats?
Apartment 3 Pheonix Flats has 1 rooms in total.
What do past guests say about Apartment 3 Pheonix Flats?
Apartment 3 Pheonix Flats is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Apartment 3 Pheonix Flats
Other sources (20)
8,2
Very Good
From 20 reviews
Cleanliness
8,4
Room Comfort
8,4
Service and Facilites
7,0
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Traveler Reviews Apartment 3 Pheonix Flats
Number of reviews per page
20
40
Top reviews
Jay
Friends and Family
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Overall, a great lodging in the heart of a quaint community. It was just a short walk from shops, restaurants, and a grocery. (BTW, if you arrive late, like we did shortly after 8, either quickly make to a restaurant–most close their kitchens by 8:30–or do what we did, go down the street toward the grocery near the water's edge and pick up things you can cook). Like all the B&Bs in UK that we stopped at, the fridge is not stocked so you will have to stock it yourself and then probably dump or leave behind what you don't use up. I was disappointed that they only had three forks between the four of us. I hope that they will add more of those in the future, but that was a minor inconvenience, really. It was great that they had a communal clothes dryer in the middle bottom floor of the the apartments. That was not something we found at most UK B&Bs, where you had to use a drying horse or find a line outside to hang your clothes. Oh, one more word of advice: PAY ATTENTION TO THEIR REQUEST THAT YOU NOTIFY THEM AT LEAST 72 HOURS IN ADVANCE OF COMING. After you notify them they will email or text you instruction but it takes them a while to get to their messages. We read of others who were frustrated they couldn't get a hold of them to retrieve a key to get in but I really think those guests missed the request to notify them at least 72 hours beforehand. If you do that I think you will really enjoy your stay there. But if you're staying in Flat 3 the lock box code is... OK, JK
Read More
Kok Hiong
Friends and Family
8,0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Stay was fine but there was some hiccups for my check in as the accommodation did not send me any instructions or access code to enter the property prior to my arrival. Also there is NO 24/7 Front Desk as stated in Hotel.com posting of the property. I also had a hard time contacting the primary contact for the apartment I rented as the phone always went to a voice mail. Was stuck outside for a good half an hour to an hour or so in freezing evening. Finally managed to get hold of a secondary contact person who provided me with the access code to the lockbox. It could be partially my fault as I didn't email the property at least 3 days in advanced to arrange for my check in as stated in the Special Instructions in Hotel.com. However, most other accommodations will usually send communication in advance prior to guest arrival with instructions to access the property. Hope this will improve in the future.
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Candice
Leisure with Partner
8,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Great location
Cheryl
Leisure Family
2,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
DO NOT STAY HERE. They falsely advertise there is a 24 hour front desk—NO—it is an apartment and isolated with no manager anywhere or anyone to help you. No one will return your phone call, text or email. The shower is burning hot or freezing cold. When I called to ask for help—no one for two days ever replied. When I complained to Expedia they said the apartment owner replied, “The shower gets hot” and showed a picture of steam. No joke.
It is SO HOT OR SO FREEZING that you cannot use it. Four people, no shower the entire time. Try helping your child not to get a scalding burn or freezing water as the extreme temperature alternates every few seconds without warning. I’m shocked that they state they have a 24/7 front desk. There is no desk. No one returns calls. They didn’t even give me the check in info until I was standing in the rain waiting for them. I finally went to a neighbor there and was able to get a number that works.
I seldom complain but I am warning anyone who reads this: you will be sad if you stay here and no one will show up for you—not even Expedia. Very disappointed.
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Venu Kailash
10,0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Loved the stay
Mark
Friends and Family
10,0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
We had a lovely stay in this cosy apartment in the centre of Portree. It was toasty warm, very comfortable and the washing machine was greatly appreciated after a week of touring in the highlands,
Paul
Leisure Family
10,0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Great property. Exactly what we were hoping for.
Ray
Friends and Family
8,0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Good apartment to stay
Lorna
Friends and Family
8,0
/10
Reviewed 229 week(s) ago
Hotels.com verified review
Cosy apartment with lovely view and off street parking one street behind the main square, but surprisingly quiet despite being so close to the action. Clean and had all we needed. Would benefit from bigger wine glasses and more towels but laundry facilities were available which is great after a day on the hills getting muddy. Would stay again.
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Gordon
Business
10,0
/10
Reviewed 259 week(s) ago
Hotels.com verified review
A nice little apartment. Very comfortable and easy to find. Only minutes walk to the town centre. Great parking and well presented with towels etc.
Heath
8,0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
This was a simple apartment, with a nice view of Portree. The rooms and kitchen were furnished well but the bathroom fixtures were on the low-end and the mattresses could use an upgrade. Regardless, my friends and I had a lovely stay and would return to this apartment because of its great location.
Kirsten
10,0
/10
Reviewed 356 week(s) ago
Hotels.com verified review
Fab location 3 mins walk to the heart of the town. Good amenities, easy access via a key safe at the door. Lovely breakfast items provided as well.
Sandra
Leisure with Friends
6,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The apartment was great. It was well equipped and it had a nice location, at walking distance from stores and restaurants. We were very happy with it BUT the check-in process was terrible. I sent various messages requesting the check-in details before arrival day (code for the key or any instructions) and they never responded. The ad mentioned that personal was in the property for arrivals too but nobody was there, only one person painting the building who was so nice and helped us call the owner of the apartments next to it (the owner of our apartment did not respond and also had a different number than the one in Expedia) and managed to get us the code for the key. Terrible check-in experience. We were very worried we were going to left with no accommodation. If it was not for that man we would be.
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Martin
Friends and Family
10,0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Tolles Appartement in Portree! Bequeme Betten, tolle Ausstattung, Parkplatz zu jeder Wohnung, Terrasse oder kleines Gartenabteil mit Grill, Küche mit Geschirrwaschmaschine, Mikrowelle und Waschmaschine (Trockenraum separat) - perfekt um die Isle of Skye zu erkunden.
guillaume
10,0
/10
Reviewed 332 week(s) ago
Hotels.com verified review
Appartement très fonctionnel. De quoi prendre un petit déjeuner est fourni. Bien décoré et équipé. Bien situé pour aller dans Portree manger ou faire des courses (supermarché en contre bas de l'appartement).
jing
10,0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
位置不错，在波特里的中心，周边有很多餐厅，还有2家超市，都可以步行前往。
门口有停车位，屋外阳台备有烧烤工具，天气好的话可以进行烧烤。
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Number of reviews per page
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