D’Hotel Singapore managed by The Ascott Limited

Huge room and very comfy bed. Close to the MRT station and on the very edge of China Town. We really enjoyed our stay here.

Excellent location, close to transportation, great for Tiong Bahru and Chinatown. We walked to the hawker stalls every morning for breakfast. The staff here are exceptional, all very friendly and helpful. The room furnishings were a bit worn, but the room was clean. I would definitely stay here again.

Would have liked an extra lock on the door, light switches were not intuitive, and there was a glaring light right in the eyes at night from the bathroom ceiling device. Luckily I travel with black tape! Other than that, it was uniquely designed and comfortable. Those were small issues and overall I would stay there again.

Pros: The staff was really friendly and accommodating. Close (enough) to malls and restaurants. Cons: The front desk is not 24h so you might need to make special arrangements to checkin/register off-hours. The place looks a bit dated and the room I got shows a lot of wear/tear. The walls are very thin and I can hear my neighbours very clearly (and the cars outside). The floor is hard and abrasive. Ya’ll need slippers. I heard water/plumber even when I was not using the bathroom (I assume it’s from the neighbours). A washlet/bidet would be in nice but it may not be common in Singapore.

Very curious and knowledgeable about tourist needs.

The service here was lovely but all those beautiful photos are from a bygone era. From the stains on the carpet in the common areas, to the plastic mat flooring in the rooms, to the electrical outlets taped over with electrical tape this place shows signs of utter disregard by the management company. I was absolutely disgusted and shocked to see an Ascott managed hotel in such a state. I do not recommend a stay here.

Rooms are somewhat old, amenities are also generally lacking.

I had an amazing experience from check in to check out. I unfortunately lost the note with the receptionist that checked me in on the night I arrived (7 Oct 2024), but she was amazing. I was sorry that she had a few days off during my stay. I loved talking with her and she was EXTREMELY helpful. The other staff were helpful but it was something about her personality that made my stay more enjoyable. I would definitely consider staying here again. This was my first time traveling to Singapore and didn't know what to expect, but always made to feel welcomed.

The staff was very friendly and helpful.

I was disappointed to only discover there was a gym on leaving the hotel. I found it a little claustrophobic- corridors rather narrow though the rooms themselves were fine

Wonderful staff

It was hard to get in and out / no bell service / no breakfast / light in closet was annoying it kept turning on and off.

Convenient location. The hotel doesn’t have a restaurant, but there are many dining options around the hotel. Clean rooms, but facilities are a bit old

This hotel was advertised as 4-star but it is more like 3.5-star. Room facing big street so a bit noisy from the traffic.

The staff are really good and helpful. But this hotel is next to the road and EXTREMELY noisy. There are no services in tge hotel and you only get tea and nescafe making equipment. The fire alarm went ofg at 5 am. It was a false alarm but we were awake anyway cos of the noise.

Hotel was below average and room layout was very odd. Only good thing we that it was close to some good asian food options and a couple blocks from MRT line. Here are the bad things: 1: Bathroom toilet was inside the shower without a divider so when you showered, the toilet got wet. 2: Bathroom had no counter so you had to leave everything on the back of the toilet, that was in the shower. 3: There was also no towel rack near the sink, so you had to hang wet towels on chair in sitting desk area. 4: AC in the room did not work too well and temperature would not go down pass 22 degree Celsius. 5: Bed was soft and lumpy. Back hurry after nights sleep. We were only staying for a couple of nights so we just tolerated it. I would not stay here again.

This was the second time I have stayed here and I was not disappointed, friendly staff, clean good sized relaxing room and easy to get to most attractions from the hotel and done good quality restaurants in close proximity

Poorly designed bathroom, water kept leaking out from shower area. Not many towels provided. Fridge was not cooling very well even at coldest setting. Fridge smelled bad.

Best location, nice staffs, and very clean hotel. Strongly recommended.

First, let me start with the good: the staff were very friendly and helpful, the room was big, the bed was decent, and the AC worked. Now, on to the bad: the photo does NOT look like anything in real life. The floors were super hard and comfortable to walk on, there was a rollout bed just sitting in the hallway, there were stains everywhere, damaged walls, rust in the shower, the toilet barely flushes, and the walls were THIN. Most importantly, the hotel is not secure at all. Anyone can access the hotel after hours, and you don't even need your keycard to access your floor despite the sign in the elevator saying you do. I would definitely not consider this hotel 4-star. There was another comment describing it as a roadside hotel like in North America, and I wish I had listened cause this is exactly like a Holiday Inn or Motel 6. If you are looking for this type of accommodation, this hotel is for you, but stay away if you are looking for a 4-star hotel.