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V Hotel Bencoolen
Hotels
Preferred Partner Plus
Sustainable Hotel
8,6
/10
Very Good
4.877 reviews
What Guests Say About Their Stay
Accessibility (84)
Staff Friendliness (71)
Distance To City Center (68)
Surroundings (68)
Nura
9,4
/ 10
Had a wonderful stay at V Bencoolen Hotel. The room was clean and comfortable, Ms. Kelli and staff were friendly and helpful, and the location was perfect. Would definitely come back!
A***l
9,1
/ 10
Benson and Henry were so helpful for me and my husband during the stay at SG! I was so impressed by the superb services. Thank you!
J***a
9,4
/ 10
The hotel is very clean and comfortable, and the staff are very helpful and friendly, especially Mr. Henry, who assisted my luggage. Very recommended hotel when you are in Singapore. 🫶🏻🫶🏻☺️☺️
Diah R. H.
9,4
/ 10
Very strategic location. Next to MRT bencoolen and convinience store. Also near bus stop, many restaurants, and singapura clinic. Can go to bugis street, selegie, fort canning on foot. The room is clean, front office is kind. I will stay here again if I go to SG.
Cheong Yin Wai
9,4
/ 10
Small simple and close with MRT bencoolen. Good choice to stay unless you do not mind small room. The others are very nice. Good location and can go to city very easily. Room views amazed me.
In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in V Hotel Bencoolen
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What's around V Hotel Bencoolen
48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Discover More About V Hotel Bencoolen
Location
V Hotel Bencoolen is located in area / city Bencoolen.
About V Hotel Bencoolen
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at V Hotel Bencoolen.
From business event to corporate gathering, V Hotel Bencoolen provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at V Hotel Bencoolen, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from V Hotel Bencoolen exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
V Hotel Bencoolen is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at V Hotel Bencoolen.
All facilities in V Hotel Bencoolen
Swimming Pool
Functional Hall
Common Space
Lobby
Accommodation Services
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Money changer
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Hairdryer
- In-room safe
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Buffet breakfast
- No alcohol
Transportation
- Parking with surcharge
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Business Facilities
- Business center
Accommodation Policy & General Information in V Hotel Bencoolen
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at V Hotel Bencoolen | 271 |
Number of floors in V Hotel Bencoolen | 10 |
Another facilities in V Hotel Bencoolen | ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon |
Frequently asked question in V Hotel Bencoolen
What are available facilities at V Hotel Bencoolen?
There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at V Hotel Bencoolen?
The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of V Hotel Bencoolen?
V Hotel Bencoolen is a 4.0-star hotel.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
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More Reviews from Other Guests in V Hotel Bencoolen
Traveloka (3.918)
Other sources (959)
8,6
Very Good
From 3.918 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,5
Meal
8,0
Location
9,1
Service and Facilites
8,7
People often mention about V Hotel Bencoolen
All
Accessibility (66)
Staff Friendliness (57)
Surroundings (55)
Distance to City Center (53)
Bathroom (51)
Bedroom (50)
Wifi (48)
Hotel Area (41)
Ambiance (38)
Check-in/out Time (36)
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Traveler Reviews V Hotel Bencoolen
Number of reviews per page
20
40
Customer reviews
TL
Teh L. P.
10,0
/10
Reviewed 2 week(s) ago
I like the hotel, the service is friendly and fast 👍👍
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Accommodation's Reply
10 Sep 2025
Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found our service to be both friendly and efficient.
At V Hotel Bencoolen, we strive to provide exceptional hospitality, and it is rewarding to know that our efforts have made a positive impression on you. Your kind words will certainly motivate our team to continue delivering outstanding service.
We look forward to welcoming you back in the future!
R***y
Leisure
9,4
/10
Reviewed 2 week(s) ago
Check-in and check-out were very fast. We arrived at 1 a.m. and checked in very quickly without a long wait. The location is excellent, close to the MRT, buses, and even in front of a mosque. It's located in a campus area with cool art exhibitions.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that your check-in and check-out processes were efficient, especially given your late arrival. Our team strives to ensure a seamless experience for all our guests, and it is gratifying to know that we met your expectations.
We appreciate your positive remarks regarding our location. Being situated near public transport options such as the MRT and buses, as well as in proximity to local attractions like art exhibitions and cultural sites, is indeed one of our key advantages. We are glad you found this aspect enjoyable during your stay.
Your feedback is invaluable in helping us maintain high standards of service. Should you have any further comments or suggestions, please do not hesitate to reach out.
Thank you once again for choosing us, and we hope to welcome you back soon.
Centino D. S.
Leisure
9,4
/10
Reviewed 2 week(s) ago
Check-in time is very flexible, as long as there is an empty room, we can check-in immediately even if it is not check-in time.
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Accommodation's Reply
10 Sep 2025
Thank you for taking the time to share your feedback regarding our check-in policy. We are delighted to hear that you appreciate the flexibility we offer in this regard.
At our establishment, we strive to provide a seamless experience for our guests, and it is encouraging to know that the option for immediate check-ins, contingent upon room availability, enhances your stay with us. Your satisfaction is our priority, and we are committed to maintaining such standards.
Should you have any further suggestions or require assistance during your next visit, please do not hesitate to reach out.
N***a
Business
8,8
/10
Reviewed 3 week(s) ago
Super strategic location, next to MRT station only 2 min which is very convenient esp if you are travelling with elderly or kiddos. Room is not too spacious but comfortable enough. Staff are friendly. Overall very worth to stay and recommended.
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Accommodation's Reply
03 Sep 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location to be super strategic, especially in proximity to the MRT station. It is indeed a great advantage for our guests, particularly those traveling with elderly family members or young children.
We appreciate your comments about the comfort of the room and are glad that it met your needs during your visit. Our team takes pride in providing friendly service, and we will certainly pass along your kind words to them.
Your recommendation means a lot to us, and we are grateful for your positive review. We look forward to welcoming you back on your next visit.
DG
Dudy G.
Business
8,5
/10
Reviewed 4 week(s) ago
Good location, right above MRT station
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Thank you for taking the time to share your feedback regarding our location. We are delighted to hear that you appreciate our proximity to the MRT station, as we strive to provide convenient access for all our visitors.
Your positive remarks about our location reaffirm our commitment to offering a welcoming and accessible environment. We hope this convenience enhances your overall experience with us.
Should you have any further suggestions or require assistance, please do not hesitate to reach out. We look forward to serving you again in the future.
ta
triyaningsih a. p.
Leisure
8,1
/10
Reviewed 4 week(s) ago
The location is perfect, just 150m fm MRT station Bencoolen , bus top also walkable, convenient store just beside hotel, and there're food court and cafe near hotel. Masjid Bencoolen in front of hotel. The room is clean dan tidy, even not much spacious. The bathroom is clean, but as moslem traveller, we appreciate if there's bidet on the toilet. And the best point is there's a purifier water machine in the room🥰
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Accommodation's Reply
27 Aug 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, being just 150 meters from the Bencoolen MRT station and in close proximity to various amenities such as a convenience store, food court, and café. It is wonderful to know that these aspects contributed positively to your experience.
We appreciate your kind words about the cleanliness and tidiness of your room and bathroom. Our housekeeping team works diligently to maintain high standards, and it is gratifying to receive recognition for their efforts.
Regarding your suggestion for a bidet in the bathroom, we understand the importance of this feature for our Muslim travelers. Please be assured that we will take this into consideration as we continually strive to enhance our facilities and services.
Lastly, we are pleased that you enjoyed having access to a water purifier machine in your room. Providing quality amenities is part of our commitment to ensuring a comfortable stay for all our guests.
Thank you once again for your valuable feedback. We hope to welcome you back soon!
N
Nura
9,4
/10
Reviewed 5 week(s) ago
Had a wonderful stay at V Bencoolen Hotel. The room was clean and comfortable, Ms. Kelli and staff were friendly and helpful, and the location was perfect. Would definitely come back!
3 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a clean and comfortable stay at V Bencoolen Hotel. It's great to know that Ms. Kelli and our staff made a positive impact on your experience, and we truly appreciate your kind words about our location. We can't wait to welcome you back for another fantastic visit!
Heidy E. A.
Leisure
9,4
/10
Reviewed 6 week(s) ago
Check-in and check-out were quick. The staff were friendly and helpful. The hotel room was clean and smelled great. The hotel's location next to the MRT station made it easy to carry luggage.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our check-in and check-out process efficient, as we strive to provide a seamless experience for all our guests.
It is wonderful to know that our staff made a favorable impression on you with their friendliness and helpfulness; we take great pride in delivering exceptional service. We are also pleased that you appreciated the cleanliness and pleasant aroma of your room, as maintaining high standards in these areas is important to us.
Furthermore, we agree that our hotel's proximity to the MRT station greatly enhances convenience for our guests traveling with luggage or exploring the city.
Your feedback is invaluable, and we look forward to welcoming you back on your next visit!
SB
Shellafuri B. M.
10,0
/10
Reviewed 6 week(s) ago
Happy to stay at Hotel V Becoolen. Thank you Mr. Henry and Benson for the warm welcome. Happy birthday also Singapore for 60. Plan to stay here again next time…
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Hotel V Becoolen and appreciate the warm welcome from Mr. Henry and Benson. Celebrating Singapore's 60th birthday is indeed special, and we're glad you chose to be with us during this time. We look forward to welcoming you back on your next visit!
T***n
9,7
/10
Reviewed 8 week(s) ago
The room was very good. The reception staff were very friendly and helpful. The service was very good. Next time I go to Singapore, I will stay here again. It is near the train station and bus stop.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our rooms satisfactory and that our reception staff made a lasting impression with their friendliness and helpfulness.
It is wonderful to know that you appreciated the level of service provided during your stay, as we strive to ensure all our guests feel welcomed and well taken care of.
We are also pleased that our convenient location near the train station and bus stop contributed positively to your visit in Singapore. We look forward to welcoming you back on your next trip!
A***l
9,1
/10
Reviewed 8 week(s) ago
Benson and Henry were so helpful for me and my husband during the stay at SG! I was so impressed by the superb services. Thank you!
Find this review helpful?
Accommodation's Reply
26 Jul 2025
Thank you for taking the time to share your wonderful feedback regarding your recent stay with us in Singapore. We are thrilled to hear that Benson and Henry provided exceptional assistance during your visit, and we truly appreciate your kind words about their service.
At our establishment, we strive to ensure that every guest has a memorable experience, and it is gratifying to know that we succeeded in making yours enjoyable. Your satisfaction is our top priority, and we are delighted that you were impressed with our services.
We hope to welcome you and your husband back soon for another remarkable stay!
N***n
6,4
/10
Reviewed 10 week(s) ago
Read the reviews and it's 4 stars but the room is small, dark, not comfortable, poor soundproofing, and the staff's work process is inconsistent, causing inconvenience to the customer experience.
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Accommodation's Reply
18 Jul 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your rating of 4 stars and are grateful for your insights into areas where we can improve.
We sincerely apologize for any inconvenience you experienced due to the small room size and insufficient amenities. Your comfort is our priority, and we understand how these factors can impact your overall experience. Additionally, we take note of your concerns regarding soundproofing; this is an area we continually strive to enhance in order to provide a more peaceful environment for our guests.
Furthermore, we regret that our staff's procedures did not meet your expectations during your visit. We are committed to ensuring a consistent and seamless service experience, and will address this matter with our team promptly.
Your feedback is invaluable as it helps us identify opportunities for improvement. We hope you will consider staying with us again in the future so that we may provide you with a more satisfactory experience.
F
Fenny
Leisure
9,7
/10
Reviewed 10 week(s) ago
Benson/Herry's staff are great 👍👍, friendly.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our staff member, Benson/Herry, made a favorable impression with their friendly demeanor.
At [Your Company Name], we strive to provide exceptional service, and it is always encouraging to receive feedback that highlights our team's efforts. Your kind words will certainly be shared with Benson/Herry as recognition of their dedication.
We look forward to welcoming you back soon!
S***n
Leisure
7,9
/10
Reviewed 10 week(s) ago
The bed cover has not been changed for 2 nights
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Accommodation's Reply
22 Jul 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the bed cover not being changed during your stay. This does not meet our usual standards of service, and we understand how important it is for our guests to enjoy a clean and comfortable environment.
Please rest assured that we are addressing this matter with our housekeeping team to ensure that such oversights do not occur in the future. Your satisfaction is very important to us, and we appreciate your understanding as we work towards improving our services.
If there is anything further we can do to enhance your experience or if you have any additional concerns, please do not hesitate to reach out directly.
Thank you once again for bringing this matter to our attention.
OS
Oskar S.
Leisure
10,0
/10
Reviewed 10 week(s) ago
The hotel's location is very strategic
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Accommodation's Reply
13 Jul 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel's location to be strategic and convenient.
At [Hotel Name], we strive to provide our guests with easy access to key attractions and amenities, ensuring a comfortable and enjoyable experience. Your positive remarks affirm our commitment to this goal.
We look forward to welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with during your next visit.
A***a
Staycation
10,0
/10
Reviewed 11 week(s) ago
close to everywhere, close to MRT
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location convenient, particularly in relation to the MRT access.
We strive to provide our guests with not only comfortable accommodations but also easy accessibility to local transportation options. Your positive remarks affirm our commitment to enhancing our guests' overall experience.
Should you have any further suggestions or require assistance during your next visit, please do not hesitate to reach out. We look forward to welcoming you back soon!
Sb
Suzana b. A.
Leisure
10,0
/10
Reviewed 11 week(s) ago
we were served by benson & Henry, they both were very helpfull and kind, next time we will surely comeback
2 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Benson and Henry provided you with helpful and kind service during your visit.
Your satisfaction is our top priority, and it is rewarding to know that our team made a lasting impression on you. We look forward to welcoming you back in the future and providing you with another exceptional experience.
rt
ronny t.
Leisure
10,0
/10
Reviewed 11 week(s) ago
I had a very pleasant stay at this hotel. All the staff were friendly and professional, making my stay truly enjoyable. I would like to especially thank Mr. Henry (Busoh) at the front office — he was exceptionally kind and helpful, leaving a great first impression upon arrival. Thank you for the excellent service. I’m happy to give a 5-star rating and will definitely recommend this hotel to my friends and family.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had a very pleasant stay at our hotel and that our team made such a positive impression on you.
Your kind words regarding our staff, particularly Mr. Henry (Busoh), will be shared with him and the rest of our team, as they strive to provide exceptional service every day. It is truly rewarding to know that their efforts contributed significantly to your enjoyment during your visit.
We appreciate your generous 5-star rating and your willingness to recommend us to friends and family. Your support means a great deal, and we look forward to welcoming you back in the future!
L***A
8,8
/10
Reviewed 11 week(s) ago
The AC is hard to set, so we were cold, sometimes hot.
does not provide bottled drinking water in the room
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Accommodation's Reply
08 Jul 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your visit, particularly concerning the challenges you faced with setting up your accommodations and the resulting temperature fluctuations that caused discomfort.
We understand how important it is for our guests to feel comfortable throughout their stay, and we regret that we fell short in this regard. Your comments about the absence of bottled water in your room have also been noted; we strive to provide all necessary amenities for our guests' convenience, and we will address this oversight promptly.
Please rest assured that we are committed to improving our services based on valuable feedback like yours. Should you choose to stay with us again, we will ensure that these issues are resolved so that you can enjoy a more pleasant experience.
Thank you once again for bringing these matters to our attention. We appreciate your understanding and hope to welcome you back soon under better circumstances.
J***a
Leisure
9,4
/10
Reviewed 13 week(s) ago
The hotel is very clean and comfortable, and the staff are very helpful and friendly, especially Mr. Henry, who assisted my luggage. Very recommended hotel when you are in Singapore. 🫶🏻🫶🏻☺️☺️
1 people find it helpful
Accommodation's Reply
27 Jun 2025
Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be clean and comfortable, as we strive to maintain high standards for our guests' enjoyment.
We are especially pleased that Mr. Henry made a positive impression during your visit by assisting with your luggage and providing friendly service. Our team takes great pride in ensuring that every guest feels welcomed and well-cared-for.
Your recommendation means a lot to us, and we look forward to welcoming you back on your next trip to Singapore!
Number of reviews per page
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