Hyatt Ziva Jardín Tropical Tenerife

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9,2
/10
Exceptional
964 reviews

What Guests Say About Their Stay

Matthew Peter Michael

10,0
/ 10
Very friendly and helpful staff, clean and all requests dealt with promptly and without fuss. Would def go back.

Charmaine

10,0
/ 10
We have just returned from a fantastic week at Dreams Jardín Tropical and cannot recommend it highly enough. From the moment we arrived, everything felt effortless. The hotel is absolutely beautiful, with stunning architecture, lush gardens, and breathtaking views of the Atlantic. The location is perfect, close enough to the marina, shops, and restaurants, while still feeling peaceful and relaxing. We stayed as Preferred Club guests, which added an extra touch of luxury to the experience. The exclusive lounge, dedicated areas, and enhanced service made our stay feel even more special. Our room was spacious, immaculately clean, and very comfortable, with everything we needed for a relaxing holiday. Housekeeping did an excellent job throughout the week. The food exceeded our expectations for an all-inclusive resort. There was a great variety of high-quality options at every meal, and we enjoyed every restaurant we tried. Breakfast overlooking the ocean was a particular highlight. The drinks selection was also excellent, with premium options available and attentive service throughout the resort. The pool areas are beautiful, especially the iconic lagoon-style pool overlooking the sea. There were always plenty of comfortable sunbeds available, and the atmosphere was relaxed without ever feeling crowded. What really made the holiday stand out was the staff. Every member of the team was friendly, professional, and genuinely committed to ensuring guests had a wonderful stay.

Amanda

10,0
/ 10
We visited as a family and loved the resort. The rooms were clean and well-maintained. The staff were helpful and resort amenities were fantastic. Location provided great access to beaches and boardwalk as well as restaurants and stores.
In the Area
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Calle Gran Bretana s/n, Costa Adeje, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Game room
Children pool
Laundry service
Luggage storage
Elevator
Garden
Kids club
Children games
Hyatt Ziva Jardín Tropical Tenerife is a 4-star hotels that has been welcoming guests since 1987. Hyatt Ziva Jardín Tropical Tenerife is part of Alua Hotels under Alua Hotels Group. There are 419 rooms spread across 5 floors.
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What's around Hyatt Ziva Jardín Tropical Tenerife

Calle Gran Bretana s/n, Costa Adeje, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
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General Information

Hyatt Ziva Jardín Tropical Tenerife is a 4-star hotels that has been welcoming guests since 1987. Hyatt Ziva Jardín Tropical Tenerife is part of Alua Hotels under Alua Hotels Group. There are 419 rooms spread across 5 floors.

Location

Located at Calle Gran Bretana s/n, Costa Adeje in Adeje, Spain. Those looking to explore will find El Medano Beach, Playa de la Cueva, and Castillo de San Felipe nearby.

Facilities & Amenities

Hyatt Ziva Jardín Tropical Tenerife has Outdoor pool, Poolside bar, Game room, Children pool, Laundry service, and more.

Business Facilities

For guests traveling for work, Hyatt Ziva Jardín Tropical Tenerife has Business facilities and Conference rooms available.

Contact

Phone number: 34 922-746000

All facilities in Hyatt Ziva Jardín Tropical Tenerife

Facility

  • Outdoor pool
  • Poolside bar
  • Game room
  • Children pool
Swimming Pool Hyatt Ziva Jardín Tropical Tenerife
Swimming Pool
Entertainment Facility Hyatt Ziva Jardín Tropical Tenerife
Entertainment Facility
Fitness Center Hyatt Ziva Jardín Tropical Tenerife
Fitness Center
Functional Hall Hyatt Ziva Jardín Tropical Tenerife
Functional Hall
Common Space Hyatt Ziva Jardín Tropical Tenerife
Common Space

Guest Services

  • 24-hour front desk
  • Luggage storage
  • Concierge
  • Porter
  • Laundry Service
  • Multilingual staff
  • Wedding service

Activity & Leisure

  • Garden
  • Full Serviced Spa
  • Romantic Package
  • Outdoor pool
  • TV in Common Area
  • Locally Owned Tours & Activities
  • Pool sun loungers

Public Facilities

  • Elevator
  • Street Parking
  • Safety deposit box

Sports & Recreation

  • Billiard
  • Game room
  • Fitness Facilities

Transportation

  • Limited car park
  • Bicycle Rental On-Site

Accommodation Facilities

  • Smoking area
  • Self-Parking
  • Banquet Hall
  • Terrace
  • Reception Hall
  • Parking Nearby
    TEXT

Business Facilities

  • Business facilities
  • Conference space

Family & Kids

  • Children's games
  • Children's pool
  • Children's club
    TEXT

Meals & Dining

  • Breakfast
  • Poolside Bar

Nearby Facilities

  • Hair salon

Connectivity

  • Wi-Fi
    TEXT

Travelling with Companions

  • Babysitting

Accommodation Policy & General Information in Hyatt Ziva Jardín Tropical Tenerife

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hyatt Ziva Jardín Tropical Tenerife
419
Number of floors in Hyatt Ziva Jardín Tropical Tenerife
5
Another facilities in Hyatt Ziva Jardín Tropical Tenerife
24-hour front desk, Luggage storage, Concierge, Porter, Laundry Service

Frequently asked question in Hyatt Ziva Jardín Tropical Tenerife

What is normal check-in & check-out time at Hyatt Ziva Jardín Tropical Tenerife?
The standard check-in time at Hyatt Ziva Jardín Tropical Tenerife is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hyatt Ziva Jardín Tropical Tenerife?
Hyatt Ziva Jardín Tropical Tenerife is a 4.0-star hotel.
How many floors does Hyatt Ziva Jardín Tropical Tenerife have?
Hyatt Ziva Jardín Tropical Tenerife has 5 floors.
How many rooms are available at Hyatt Ziva Jardín Tropical Tenerife?
Hyatt Ziva Jardín Tropical Tenerife has 419 rooms in total.
What do past guests say about Hyatt Ziva Jardín Tropical Tenerife?
Hyatt Ziva Jardín Tropical Tenerife is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hyatt Ziva Jardín Tropical Tenerife

9,2
Exceptional
From 964 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,2

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Traveler Reviews Hyatt Ziva Jardín Tropical Tenerife

Number of reviews per page
20
40
Top reviews
Michael
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service was very good. Staff were friendly and helpful, especially a lady by the name of of Sonsolas at the Guest Experience desk and Fabian at check in desk The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box. Food at restaurants were good. We had breakfast and dinner. Location is excellent, walking distance to shops and restaurants We would stay there again
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Matthew Peter Michael
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, clean and all requests dealt with promptly and without fuss. Would def go back.
Charmaine
icon-with Children
with Children
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We have just returned from a fantastic week at Dreams Jardín Tropical and cannot recommend it highly enough. From the moment we arrived, everything felt effortless. The hotel is absolutely beautiful, with stunning architecture, lush gardens, and breathtaking views of the Atlantic. The location is perfect, close enough to the marina, shops, and restaurants, while still feeling peaceful and relaxing. We stayed as Preferred Club guests, which added an extra touch of luxury to the experience. The exclusive lounge, dedicated areas, and enhanced service made our stay feel even more special. Our room was spacious, immaculately clean, and very comfortable, with everything we needed for a relaxing holiday. Housekeeping did an excellent job throughout the week. The food exceeded our expectations for an all-inclusive resort. There was a great variety of high-quality options at every meal, and we enjoyed every restaurant we tried. Breakfast overlooking the ocean was a particular highlight. The drinks selection was also excellent, with premium options available and attentive service throughout the resort. The pool areas are beautiful, especially the iconic lagoon-style pool overlooking the sea. There were always plenty of comfortable sunbeds available, and the atmosphere was relaxed without ever feeling crowded. What really made the holiday stand out was the staff. Every member of the team was friendly, professional, and genuinely committed to ensuring guests had a wonderful stay.
Read More
Amanda
icon-with Children
with Children
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We visited as a family and loved the resort. The rooms were clean and well-maintained. The staff were helpful and resort amenities were fantastic. Location provided great access to beaches and boardwalk as well as restaurants and stores.
Nicole
icon-with Friends
with Friends
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really lovely hotel. Great drinks on the all inclusive package and some very nice staff.
Alexander
icon-
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely hotel one of my favourites
Katherine Mary
icon-with Children
with Children
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Exceptional hotel - amazing facilities.
Jean-Luc
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I am staying at the Madrid Marriott Hotel Princesa Plaza and the breakfast is far way better than at Tropical. My wife was happy with everything except the breakfast buffet. My son got sick, so he stopped eating breakfast. Definitely the breakfast buffet does not meet the standard of such high quality resort. Please take advice from the Marriott Hotel.
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Brice
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wow, beautiful landscaping, lots of loungers, friendly staff. Absolutely clean and well maintained. Perfect location
Steve
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Everything from when we arrived to when we left was awesome. The most relaxing week away. The quality of the food and drink was exceptional. We will certainly be returning. Well done to all the staff
Shruti
icon-with Partner
with Partner
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Brilliant experience. Very friendly staff. Views of the ocean and location were excellent. Breakfast was scrumptious (special thanks to the chef at the omelette station) but food at other restaurants at the resort could get better (basics like burger and wrap were underwhelming) . Would definitely come again for the hospitality and the vibe.
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ian
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Relaxing
David James
icon-with Partner
with Partner
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent
Hanna
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

F
Rohit
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I recently stayed at Dreams Jardín with my family and overall had a great experience. The hotel is nicely located, and the breakfast spread is excellent with a wide variety of fresh fruits and juice options. The pool area is perfect for both kids and relaxing in the sun, although you do need to reserve sunbeds quite early in the day. The staff throughout the hotel were very friendly and helpful, which really enhanced our stay. A special highlight was the sunset bar—definitely not to be missed. The selection of drinks and cocktails is impressive, and the bartenders are always smiling and provide amazing service. We also really appreciated the hotel’s thoughtful service on our last day. Even after checking out, we had a late evening flight, and the hotel provided us with a changing room to shower and freshen up. This allowed us to fully enjoy our final day, including water sports and a beach excursion, which was a great courtesy. The only thing that held me back from giving a full 5-star rating was the room. Occasionally, there was a strange smell—similar to chlorine or a chemical odour—coming through the air conditioning vents. We had to open the balcony door a few times to clear it.
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Josephine
icon-with Partner
with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent buffet breakfast with wide ranging choice including kids buffet. Staff lovely and friendly and good choice of amenities including table tennis tables, pools, fitness classes. Gym superb overlooking the ocean!
Karl
icon-with Partner
with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location: Great location as its on the main board walk in town and allows you to walk either east or west to other areas. Easy access from the main island highway. Hotel: Very nice, quiet with great amenities. We had VIP access which was wonderful and we utilized each day.Room: Very nice, quiet, spacious with good views. I would certainly stay here again.
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Brian
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Air conditioning wasn’t used but the facilities were
Alana
icon-with Children
with Children
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Just amazing!
Calum
icon-with Partner
with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We’ve been to this hotel twice now and are already booked up for later this year, best hotel on the island, location staff and the hotel in general are 10/10 ⭐️⭐️⭐️⭐️⭐️
Number of reviews per page
20
40

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