Hispano Boutique Gran Vía

Great little place. Very clean. Guy at the front desk was super nice and helpful

Great location! Close to shops, bus and metro stations, restaurants. It was great to have air conditioning since we were visiting in July. Clean rooms with nice decor and very confortable beds.

Hostal is basically a mini-hotel. No extra amenities (breakfast, gym, pool, etc), but lots of great private rooms with personal bathrooms and AC units. The low price and great location more than made up for the lack of amenities I would expect at a more traditional hotel. Staff was excellent and helped us with everything we needed. 100% would stay again

The staff was very friendly and helpful.

A fantastic find! Clean room, air conditioning worked perfect, helpful staff and great location just a couple minutes walk from Gran Via. The staff were brilliant with tourist recommendations and luggage storage as well.

Great clean quiet space for a reasonable price right in the middle of everything.

Very nice staff

As a first time traveler to Madrid, the staff were incredibly helpful, accommodated to my weak Spanish speaking, and respected my privacy. The building might be a little old, but the rooms were very nice and recently refurbished. Highly recommend for a small cozy spot to rest before exploring the city.

Great location with a 15-20 walk max to all the big landmarks. Hotels is cozy as well and with many good shopping and restaurants nearby.

Very good hotel overall.

I was really surprised by this hotel; I expected less, but it exceeded my expectations in every way—from the cleanliness to the cozy room and the overall atmosphere. Everything was easy; the staff was very warm, and the young man at the reception who assisted me was very professional, respectful, and clear in his explanations. I give this hotel a 10 out of 10. You don't need to worry about the entry code or numbers; they explain it simply, and getting in is super easy—not complicated at all. I would recommend it anytime.

my room was very small

I had a great experience at this hotel. Staff were really helpful!

It was ok, nothing great or exceptionally bad. The bathrooms are tiny; if you're not a small person, it's uncomfortable. There was loud construction all day right next to my room, which might have been out of their control. The hallway's lights were out and never fixed the entire time. I wouldn't come back.

This was my first experience with a “hostal”. As an American, I equated “hostal” with “hostel”, and I generally avoid the latter. I was mistaken. The only difference between this and a traditional hotel is that you can’t order in food, which you won’t need to do, since there are restaurants everywhere. This place is excellent, an amazing value for the money. The location is ideal, the host was very gracious, the wi-fi was excellent, and the property is exquisitely maintained. I would certainly stay here again.

A pesar de que no seguí las instrucciones de check-in que envían con anterioridad, pude hacerlo al llegar ya que el personal estuvo disponible para ayudarme fuera de horario. Luego tuvimos un inconveniente en nuestro cuarto y fue muy fácil conseguir ayuda, ya que el personal está disponible físicamente y por WhatsApp en todo momento. El personal no vaciló en buscar ayuda y remedios inmediatos. Le agradezco a todo el personal, en especial a Florencia por su detalle al cuidado y su dedicación y compromiso de hacer sentir muy bien al huésped.

The staff were lovely!!! Was clean and great location

Check in was a slight hiccup. I couldn’t find the email for after hours check in but the number they provided worked and the person helped us through the 2 door codes and printed our key card. Air worked perfectly, got a little too cold! Bathroom is small but to be expected in Europe. Shower pressure was fabulous. Some noise at night on the weekend but we were good with a sound machine. They have electronic black out curtains. The biggest success was I didn’t check the voltage of my hairdryer so it didn’t work but the hostal had a hairdryer WITH A DIFFUSER for my curls. 5 stars just for that. They let us stow our bags at check out. Close to walk everywhere and close to the metro.

Top notch location, I was able to walk everywhere!!! The staff were very friendly. The building is a bit old but it’s very well maintained. Highly recommended!!!

Lovely staff and perfect location!