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Hotel Neptuno
Hotels
7,8
/10
Pleasant
100 reviews
What Guests Say About Their Stay
Philip
10,0
/ 10
The hotel is perfectly situated, just across the road to the beach and the sea. This is now the third time we have stayed here and always find the staff very friendly and helpful. A room with a balcony and sea view just makes it even better?!
Lisa
10,0
/ 10
The staff were friendly and helpful and the cleanliness of the hotel was second to none. The breakfast was great a good selection of choice. All rooms face the mar menor which is beautiful. Will definitely be staying again. Hotel definitely recommended.
Ciaran
10,0
/ 10
Really enjoyed our stay..great service, helpful staff, excellent cleaning of our rooms, couldnt fault breakfast...only a tiny negative observation was little effort went in for you to enjoy a drink in the evening...had to go to reception to get someone to get a drink..but would stay again..
In the Area
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Av. Romeria of the Virgen del Carmen, 19, San Pedro del Pinatar, Murcia, Region of Murcia, Spain, 30740
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Neptuno
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What's around Hotel Neptuno
Av. Romeria of the Virgen del Carmen, 19, San Pedro del Pinatar, Murcia, Region of Murcia, Spain, 30740
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Discover More About Hotel Neptuno
Location
Staying at Hotel Neptuno is a good choice when you are visiting San Pedro del Pinatar.
About Hotel Neptuno
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neptuno.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Neptuno is the right place to stay.
All facilities in Hotel Neptuno
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Smoking area
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Elevator
Food and Drinks
- Bar
- Beach Bar
- Breakfast
Things to Do
- Beach umbrella
- Beach sun loungers
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Business Facilities
- Meeting facilities
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Neptuno
Important Note
- Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children
- Self parking fee: EUR 12 per day
- Rollaway bed fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Neptuno | 40 |
Number of floors in Hotel Neptuno | 4 |
Another facilities in Hotel Neptuno | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked question in Hotel Neptuno
What are available facilities at Hotel Neptuno?
There are top facilites at Hotel Neptuno such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neptuno?
The standard check-in time at Hotel Neptuno is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Neptuno provide breakfast?
Yes, Hotel Neptuno provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Neptuno?
Hotel Neptuno is a 3.0-star hotel.
How many floors does Hotel Neptuno have?
Hotel Neptuno has 4 floors.
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More Reviews from Other Guests in Hotel Neptuno
Overall Ratings & Reviews Hotel Neptuno
Other sources (100)
7,8
Pleasant
From 100 reviews
Cleanliness
8,0
Room Comfort
7,2
Location
9,0
Service and Facilites
8,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Neptuno
Number of reviews per page
20
40
Top reviews
Philip
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The hotel is perfectly situated, just across the road to the beach and the sea. This is now the third time we have stayed here and always find the staff very friendly and helpful. A room with a balcony and sea view just makes it even better?!
Lisa
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The staff were friendly and helpful and the cleanliness of the hotel was second to none. The breakfast was great a good selection of choice. All rooms face the mar menor which is beautiful. Will definitely be staying again. Hotel definitely recommended.
Danielle
8,0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
The hotel is in such a beautiful location and the hotel itself is beautiful. Rooms are comfortable and the sea view balcony offers amazing views, definitely get the sea view for the extra few pounds it is so worth it! Breakfast is excellent. Staff are amazing apart from one man with grey top knot on reception who was a little rude on a few occasions. Did not spoil it but could do with more customer services training! Rooms are thin and you can hear through the walls easily but it would not stop
Me staying again. Would not hesitate. Loved staying here on the whole! Will be back soon 100% you won’t be disapponited .
Read More
Rita
Leisure with Partner
6,0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
You can hear your neighbors TV all night. Our other neighbor was fighting and yelling all night. We couldn’t sleep. The walls are very thin. Parking is a nightmare at this place. They advertise that they have parking but there is not instructions of where to park, we called and they had to check to see if they had room for us to park, and then it is it is a hidden garage underneath their building that they have to buzz you in, which was a nightmare getting our mini SUV into. The streets around this area are very narrow to drive. No screens on the sliding door in your room, every fly and bee has access to your room. Did not like this place.
Read More
Ian
10,0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
Nice little hotel, amazing views.
Ciaran
10,0
/10
Reviewed 112 week(s) ago
Hotels.com verified review
Really enjoyed our stay..great service, helpful staff, excellent cleaning of our rooms, couldnt fault breakfast...only a tiny negative observation was little effort went in for you to enjoy a drink in the evening...had to go to reception to get someone to get a drink..but would stay again..
Chris
Leisure with Partner
10,0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
The hotel is in a great location right opposite the beach. The staff were very helpful whenever we asked for any advice or help with anything.
Kenny
Leisure with Partner
8,0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Lovely hotel, walls are a bit thin and you hear people talking and their TV blaring. Apart from that, fantastic
Kevin
10,0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Basic clean hotel good breakfast friendly staff especially breakfast waitress. Opposite the beach and within walking distance of local bars and Resteraunts .
Henry
6,0
/10
Reviewed 318 week(s) ago
Hotels.com verified review
The location of the hotel was the only redeeming factor of this hotel. We stayed 3 nights including breakfast, but the restaurant was closed as was the bar throughout our stay. The receptionists ( three or four different ones) seemed disinterested with a couldn’t care less attitude.
I appreciate there had been problems with flooding prior to our stay some weeks before but the staff should have tried harder because of this.
I was told the hotel parking was unavailable and had to park in the street. The main reason for booking this hotel was a secure parking place.
The rooms have very thin walls and conversations could be heard from both sides.
There was no English speaking programme on the tv. which was a little disappointing. We do like updates on the news in general.
Would not recommend this hotel.
Read More
David
6,0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
The location was incredible. We got an ocean-facing room and had a great view. The person at the desk was extremely polite. The bed was comfortable.
The bad part was that the air conditioning was basically useless. It was EXTREMELY hot at night, even with the AC on the coldest setting. This made it very difficult to fall asleep. Be careful if you’re staying here during the hotter season like I did.
Read More
Sandra
8,0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
Nice seaside hotel right by the Mar Menor. Plenty of bars and restaurants nearby. Friendly helpful staff. We had a sea view room with balcony which was lovely.
Verified traveler
Leisure
8,0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
Location was excellent. Staff polite and helpful.
Hotel very clean.
Verified traveler
Business with Friends
10,0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
Location and staff were excellent , good rooms great views
Verified traveler
8,0
/10
Reviewed 339 week(s) ago
Expedia Group verified review
Very good view of Mar Menor. Service level similar to other properties in the area.
Verified traveler
6,0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
The sea view from the room was amazing.
Our only complaint is the noise you can hear from the rooms next doors or above. The walls are very thin. If you are a light sleeper, it may be difficult to get a good night sleep
Robin
8,0
/10
Reviewed 369 week(s) ago
Expedia Group verified review
Very nice friendly staff - no problem us arriving very late from the airport. At this time of year, could park not far from the door. Nice dining room and outside terrace for excellent coffee or extremely generous and well priced buffet breakfast. Bedroom was clean and bed was comfortable, the sea facing rooms have balconies, but early morning noise from dustbin emptying might worry some, room at the back was compact but quiet. Refrigerator but no hospitality tray, this is Spain! There is a lift but it is very small.
Read More
Jon
10,0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
Lovely, helpful staff who all spoke English. The hotel was clean and comfortable. Breakfast was nice and it was worth paying a little bit more to have a balcony overlooking the beach.
norma
8,0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
In an older area, but hotel was clean and view was wonderful. It was a much more authentic experience than being in a commericalized area.
Stephen
8,0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
We were given a free upgrade to a sea view which was very nice. We did not find any problems apart from a big gap in between the bottom of shower screen and top of bath. Therefore bathroom was wet and slippy. Air con was ineffectual.
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Neptuno
Other sources (100)
7,8
Pleasant
From 100 reviews
Cleanliness
8,0
Room Comfort
7,2
Location
9,0
Service and Facilites
8,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Neptuno
Number of reviews per page
20
40
Top reviews
Philip
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The hotel is perfectly situated, just across the road to the beach and the sea. This is now the third time we have stayed here and always find the staff very friendly and helpful. A room with a balcony and sea view just makes it even better?!
Lisa
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The staff were friendly and helpful and the cleanliness of the hotel was second to none. The breakfast was great a good selection of choice. All rooms face the mar menor which is beautiful. Will definitely be staying again. Hotel definitely recommended.
Danielle
8,0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
The hotel is in such a beautiful location and the hotel itself is beautiful. Rooms are comfortable and the sea view balcony offers amazing views, definitely get the sea view for the extra few pounds it is so worth it! Breakfast is excellent. Staff are amazing apart from one man with grey top knot on reception who was a little rude on a few occasions. Did not spoil it but could do with more customer services training! Rooms are thin and you can hear through the walls easily but it would not stop
Me staying again. Would not hesitate. Loved staying here on the whole! Will be back soon 100% you won’t be disapponited .
Read More
Rita
Leisure with Partner
6,0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
You can hear your neighbors TV all night. Our other neighbor was fighting and yelling all night. We couldn’t sleep. The walls are very thin. Parking is a nightmare at this place. They advertise that they have parking but there is not instructions of where to park, we called and they had to check to see if they had room for us to park, and then it is it is a hidden garage underneath their building that they have to buzz you in, which was a nightmare getting our mini SUV into. The streets around this area are very narrow to drive. No screens on the sliding door in your room, every fly and bee has access to your room. Did not like this place.
Read More
Ian
10,0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
Nice little hotel, amazing views.
Ciaran
10,0
/10
Reviewed 112 week(s) ago
Hotels.com verified review
Really enjoyed our stay..great service, helpful staff, excellent cleaning of our rooms, couldnt fault breakfast...only a tiny negative observation was little effort went in for you to enjoy a drink in the evening...had to go to reception to get someone to get a drink..but would stay again..
Chris
Leisure with Partner
10,0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
The hotel is in a great location right opposite the beach. The staff were very helpful whenever we asked for any advice or help with anything.
Kenny
Leisure with Partner
8,0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Lovely hotel, walls are a bit thin and you hear people talking and their TV blaring. Apart from that, fantastic
Kevin
10,0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Basic clean hotel good breakfast friendly staff especially breakfast waitress. Opposite the beach and within walking distance of local bars and Resteraunts .
Henry
6,0
/10
Reviewed 318 week(s) ago
Hotels.com verified review
The location of the hotel was the only redeeming factor of this hotel. We stayed 3 nights including breakfast, but the restaurant was closed as was the bar throughout our stay. The receptionists ( three or four different ones) seemed disinterested with a couldn’t care less attitude.
I appreciate there had been problems with flooding prior to our stay some weeks before but the staff should have tried harder because of this.
I was told the hotel parking was unavailable and had to park in the street. The main reason for booking this hotel was a secure parking place.
The rooms have very thin walls and conversations could be heard from both sides.
There was no English speaking programme on the tv. which was a little disappointing. We do like updates on the news in general.
Would not recommend this hotel.
Read More
David
6,0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
The location was incredible. We got an ocean-facing room and had a great view. The person at the desk was extremely polite. The bed was comfortable.
The bad part was that the air conditioning was basically useless. It was EXTREMELY hot at night, even with the AC on the coldest setting. This made it very difficult to fall asleep. Be careful if you’re staying here during the hotter season like I did.
Read More
Sandra
8,0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
Nice seaside hotel right by the Mar Menor. Plenty of bars and restaurants nearby. Friendly helpful staff. We had a sea view room with balcony which was lovely.
Verified traveler
Leisure
8,0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
Location was excellent. Staff polite and helpful.
Hotel very clean.
Verified traveler
Business with Friends
10,0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
Location and staff were excellent , good rooms great views
Verified traveler
8,0
/10
Reviewed 339 week(s) ago
Expedia Group verified review
Very good view of Mar Menor. Service level similar to other properties in the area.
Verified traveler
6,0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
The sea view from the room was amazing.
Our only complaint is the noise you can hear from the rooms next doors or above. The walls are very thin. If you are a light sleeper, it may be difficult to get a good night sleep
Robin
8,0
/10
Reviewed 369 week(s) ago
Expedia Group verified review
Very nice friendly staff - no problem us arriving very late from the airport. At this time of year, could park not far from the door. Nice dining room and outside terrace for excellent coffee or extremely generous and well priced buffet breakfast. Bedroom was clean and bed was comfortable, the sea facing rooms have balconies, but early morning noise from dustbin emptying might worry some, room at the back was compact but quiet. Refrigerator but no hospitality tray, this is Spain! There is a lift but it is very small.
Read More
Jon
10,0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
Lovely, helpful staff who all spoke English. The hotel was clean and comfortable. Breakfast was nice and it was worth paying a little bit more to have a balcony overlooking the beach.
norma
8,0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
In an older area, but hotel was clean and view was wonderful. It was a much more authentic experience than being in a commericalized area.
Stephen
8,0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
We were given a free upgrade to a sea view which was very nice. We did not find any problems apart from a big gap in between the bottom of shower screen and top of bath. Therefore bathroom was wet and slippy. Air con was ineffectual.
Number of reviews per page
20
40