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- Accommodation in Insotel Punta Prima Resort & Spa
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Insotel Punta Prima Resort & Spa
Service Apartment
8,0
/10
Very Good
119 reviews
What Guests Say About Their Stay
David
10,0
/ 10
Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Stephen
10,0
/ 10
Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Gary
10,0
/ 10
Our sixth visit and will be back again. Great for kids and adults, lots to do, easy to get to (20mins from airport).
Clean, uncomplicated and easy-going, nice pools, great entertainment, three shops for papers etc within 10kin walk. Bus to Mahon goes from right outside, is €1.75, takes 20mins.
Staff are friendly and work so hard to help you have a great stay
Buffet restaurant different food every night, and they have great process to avoid queues, and lots of staff.
Ents team are great, kids club full of choice, Aqua gym in the pool.
All inclusive is generous, estrella beer, good mix of spirits. Kids clubs and sports also included.
Best rooms are in yellow and red sections so that you don’t have to go up and down the hill so much. Each close by plus rock pools to explore.
In the Area
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C/ Mitjera, s/n. Punta Prima, Sant Lluís, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7713
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Available Room Types in Insotel Punta Prima Resort & Spa
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What's around Insotel Punta Prima Resort & Spa
C/ Mitjera, s/n. Punta Prima, Sant Lluís, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7713
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Discover More About Insotel Punta Prima Resort & Spa
General
Near Splash Sur Menorca
Location
With a stay at Insotel Punta Prima Resort & Spa in Sant Lluis, you'll be by the sea, within a 15-minute drive of Mahón Harbour and Splash Sur Menorca. This all-inclusive aparthotel is 1.3 mi (2.1 km) from Cala Biniancolla and 2.3 mi (3.7 km) from Cala Torret.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Splash Sur Menorca - 1.5 km / 1 mi
Playa Caló Roig - 1.9 km / 1.2 mi
Cala Biniancolla - 2.1 km / 1.3 mi
Cala Alcaufar - 2.3 km / 1.5 mi
Cala Torret - 3.9 km / 2.4 mi
Binibèquer Beach - 4.2 km / 2.6 mi
Cala Rafalet - 4.3 km / 2.7 mi
S'Espenyador - 4.5 km / 2.8 mi
Cala Binibèquer - 4.7 km / 2.9 mi
Museo Etnologico Molí de Dalt - 5.4 km / 3.4 mi
Bodegas Binifadet - 5.7 km / 3.6 mi
Es Calo Blanc - 7.7 km / 4.8 mi
Cala de Binissafuller - 9.4 km / 5.9 mi
Church of Santa Maria - 9.8 km / 6.1 mi
Plaça d’Espanya - 9.9 km / 6.2 mi
The preferred airport for Insotel Punta Prima Resort & Spa is Mahon (MAH-Minorca) - 14.2 km / 8.8 mi
Renovations
This property is closed from November 1 2025 to April 30 2026 (dates subject to change).
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and shopping on site.
Business Facilities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this aparthotel consist of conference space and a meeting room. Free self parking is available onsite.
Dining
Satisfy your appetite at Restaurante Menurka, one of the aparthotel's 3 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 498 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as separate sitting areas and ceiling fans.
All facilities in Insotel Punta Prima Resort & Spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Shops
- Outdoor pool
- Indoor pool
- TV lounge
- Spa
- Garden
- Pool sun loungers
Hotel Services
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Sports and Recreations
- Fitness center
- Basketball
- Volleyball
Family-friendly Facilities
- Kids club
- Children pool
Food and Drinks
- Poolside bar
- Snack bar
General
- Parking
- Terrace
Public Facilities
- Coffee/tea in lobby
- Safety deposit box
Business Facilities
- Business facilities
- Conference rooms
Kids and Pets
- Children facilities
Transportation
- Bicycle rental
Connectivity
- Free WiFi
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Insotel Punta Prima Resort & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Pets
Pets Not Allowed
Additional Policy
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Professional property host/manager, No rollaway/extra beds available, Property uses a professional cleaning service, Beach nearby, Essential workers only - NO, No elevators- In-room safe fee: EUR 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Insotel Punta Prima Resort & Spa | 498 |
Number of floors in Insotel Punta Prima Resort & Spa | 2 |
Another facilities in Insotel Punta Prima Resort & Spa | Shops, Outdoor pool, Indoor pool, TV lounge, Spa |
Frequently asked question in Insotel Punta Prima Resort & Spa
What are available facilities at Insotel Punta Prima Resort & Spa?
There are top facilites at Insotel Punta Prima Resort & Spa such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Insotel Punta Prima Resort & Spa?
The standard check-in time at Insotel Punta Prima Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Insotel Punta Prima Resort & Spa?
Insotel Punta Prima Resort & Spa is a 5.0-star hotel.
How many floors does Insotel Punta Prima Resort & Spa have?
Insotel Punta Prima Resort & Spa has 2 floors.
How many rooms are available at Insotel Punta Prima Resort & Spa?
Insotel Punta Prima Resort & Spa has 498 rooms in total.
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More Reviews from Other Guests in Insotel Punta Prima Resort & Spa
Overall Ratings & Reviews Insotel Punta Prima Resort & Spa
Other sources (119)
8,0
Very Good
From 119 reviews
Cleanliness
8,2
Room Comfort
8,2
Location
9,6
Service and Facilites
8,4
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Traveler Reviews Insotel Punta Prima Resort & Spa
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family Family
10,0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Amazing stay, peefect family holiday
Dean
Leisure with Children
4,0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Positives: Location (sea views, close to beach & a handful of restaurants and shops), Kids Pools (sizeable, good depth), Room (size - albeit it we were in "prestige" so cant comment on standard, nice balcony).
Negatives: Service (not enough staff, staff that are there work extremely long hours and appear exhausted, reception staff are a mixed bag - some helpful, some extremely rude and beyond unhelpful), Food (2 out of 10, very limited option), Food Signage (no signs and chefs frequently couldnt tell you what the meat was!!!, very dangerous for allergies etc), Drinks (small cups, big queues, terrible cocktails, beer and wine out of vending machines apart from table service at lunch/dinner), Sunbeds (not enough, people reserve them and hotel does nothing to stop this), Restaurant Availability (they also add a surcharge to non-buffet restaurants!!!), Value For Money (have had much better holiday value for the cost).
Recommendation: Not value for money. Wouldn't return. Wouldn't recommend.
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Tyson
Leisure Family
8,0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Great room and pools. Terrible food
David
Friends and Family Family
10,0
/10
Reviewed 148 week(s) ago
Hotels.com verified review
Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Margarita
Leisure with Children
8,0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Very nice, great food, very friendly and helpful staff. Highly recommend
Verified traveler
Friends and Family Family
4,0
/10
Reviewed 248 week(s) ago
Hotels.com verified review
The best way I can describe this place is a Spanish Butlins. If that’s your thing then I think you’d be happy here. Children will like it as did ours, however the tedious buffet with the all inclusive deal was very tiring very quickly. Every time you went for a meal it was like going to a massive canteen. There are some restaurants on sight but you’re only allowed to book each one once… if you can find the availability, they are underwhelming and you’d be better of popping into the little town next to the complex and visiting the local restaurants a couple of them were very nice, in particular Aire is well worth a visit or two. The staff were generally friendly, but was never obvious who was in charge and everything was very chaotic, we once asked for a manger and the reply was “oh they are off today and very busy”, “Ok so who is in charge?” “Er er er”, was the response.
The rooms were very tired and in need of modernising, things like ants all over the place, old outdated decor and shower door that lets all the water run all over the floor, to name a few annoying points, but there were others.
One positive was the Kids Club staff were very good and friendly, unfortunately my kids didn’t ever want to go, which I can’t blame the hotel for!
Overall, I thought the cost of the stay was eye watering given how average this place, is it is NEVER 5* in a million years, and I think that is really misleading. I wouldn’t go there again.
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Verified traveler
Leisure Family
4,0
/10
Reviewed 253 week(s) ago
Expedia Group verified review
Nice facilities however very poorly managed
Stephen
Leisure Family
10,0
/10
Reviewed 343 week(s) ago
Expedia Group verified review
Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Gary
Friends and Family Family
10,0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
Our sixth visit and will be back again. Great for kids and adults, lots to do, easy to get to (20mins from airport).
Clean, uncomplicated and easy-going, nice pools, great entertainment, three shops for papers etc within 10kin walk. Bus to Mahon goes from right outside, is €1.75, takes 20mins.
Staff are friendly and work so hard to help you have a great stay
Buffet restaurant different food every night, and they have great process to avoid queues, and lots of staff.
Ents team are great, kids club full of choice, Aqua gym in the pool.
All inclusive is generous, estrella beer, good mix of spirits. Kids clubs and sports also included.
Best rooms are in yellow and red sections so that you don’t have to go up and down the hill so much. Each close by plus rock pools to explore.
Read More
charlotte
Friends and Family Family
8,0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
We had a lovely holiday at the Punta Prima resort.The food was amazing and liked the child friendly stations.The entertainment team were very professional and we enjoyed all the different shows.Our only negatives were the bottom pools area could have been kept cleaner and glasses etc cleared at night.Also our wardrobes were damp and musky.The shower was mouldy but was cleaned when we complained.However we would love to visit this lovely resort again in the future.
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EoMerig
Friends and Family Family
2,0
/10
Reviewed 355 week(s) ago
Expedia Group verified review
It’s a ‘cowboy-job’, you can not sell what you can not delivery. IT Is NOT 5 STAR HOTEL. It is highly incontestable assumption.INCONGRUOUS. It is a exceptionally huge villa with no proper trained staff, who seemed to have any official qualifications who does work of a low standard and awful, reckless, unreliable service, offering poor low quality food, with no glamour and careless about your wellbeing. Weak, cheap, rough, jaggy. What a shame! If I could I would like to have my money back. What an unpleasant holiday experience. Shockingly unacceptable! Where you as a company and your responsibility of selling a resort 5 stars hotel for your clients and present a cheap, low-rated, disgusting self service buffet, no room service, no pool service, no available SPA service. I think is unfair and dishonest of your side as a company. It is NOT a five star hotel.OUTRAGEOUS! That is what it
ATTENTION- DON’T WASTE YOUR MONEY!!!
I wish I wasn’t there. It’s NOT a FIVE STAR HOTEL. It is around 1800 people trying to shade around the noisy pools, where the infrastructure offers sunbathing beds to around 800 people. (There are even sun beds into the public park, on its grass)
Unbelievable!
No customer service whatsoever, no bar service, untrained staff, I feel sorry for those poor local employees, really (You can see they are overloaded). Ahh there are self ice cream fridge and fizzy, tea and beer machines. Wow! Thank you very much. Oh dear oh dear! IT Is NOT even a Three Star.
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Verified traveler
Leisure Family
10,0
/10
Reviewed 362 week(s) ago
Expedia Group verified review
Did not like that there was no delegated locked room for luggage storage. Reception staff was curt and suggested we leave cases in corner of reception.area.
Verified traveler
Leisure with Children
8,0
/10
Reviewed 362 week(s) ago
Expedia Group verified review
Staff were very hard working, particularly the entertainment and food service
SheedyM
8,0
/10
Reviewed 394 week(s) ago
Expedia Group verified review
Extremely friendly and kind staff operating across a large complex. Unfortunately the weather took a turn for the worse when we were there, and the limitations of the amenities that were available, became apparent.
Mazen
10,0
/10
Reviewed 402 week(s) ago
Expedia Group verified review
we hada free upgrade. the staff is really helpfull. They stayed 30 min on the phone to book us taxi for the next morning and they called us afterward to confirm.
Ricky
6,0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
Beds are terrible, I expect the back ache to last a few more days, but hopefully not weeks... Shower leaked a ton, and we were told it would get fixed, but it didn't happen. The rule to avoid people from reserving pool chairs is completely ignored. The beef was uneatable. Everything else was great, including the rest of the food, but specially the service and staff.
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Verified traveler
10,0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
We got back yesterday and we didn't want to come home. The resort was beautiful and perfect for for me and my family.. would definitely recommend. Brilliant place for children.. it was clean and the food was excellent could not fault this place at all and would go back in a heart beat...
Jason
6,0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Large resort, one minute walk from a beautiful and busy beach. Buildings are relatively new and grounds are very neat. Drinks are standard, food disappointing even for all inclusive standards, probably it’s biggest let down. Our room was mostly clean, very dated (‘Jacob was here 2000’ very obviously scratched onto the inside one of the kitchen cupboards is a giveaway).
In summary great and beautiful location, resort staff mostly indifferent to your presence (wait staff severely overworked) and food was ordinary. Very clean pools. Was a nice enough experience but we’ll look elsewhere next time.
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Daniel
8,0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Nice& clean close to beach,very friendly staff.,very attentive
Jozef
Family
10,0
/10
Reviewed 514 week(s) ago
Expedia Group verified review
good location, all you need just few steps to go, quite and comfortable
Number of reviews per page
20
40
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