Nest Flats Triunfo

Minor issue with access codes. Otherwise an amazing property for a family/group stay.

Excellent location in the heart of the city centre.....All excellent

Good accomodation and very good value, it had everything we needed and decent location easy to get to from train station. Good shower, comfortable bed, neat kitchen. Only negative is that our accommodation was in the basement so felt a bit darkdark,dardeak.it'basement!

Very nice accommodation! Room was clean and staff was very responsive when we had an issue checking in.

Great apartment. Good location and clean. Very good shower. The only problem is the smell in the apartment. It maybe because it’s in the basement and the ventilation is somewhat poor. Overall it’s a nice place to stay.

We booked 2 apartments for 4 adults and 3 young children. The space is perfect with 1 queen size bed in the bedroom and 1 full size sofa bed in the living room. It does come with a small kitchen with electric cook tops, washing machine and full size fridge. The location is about 15 minutes to most of the tourist attractions or a short walk to bus stations where you can take bus to Alhambra. It would have been a great stay given the space, location and convenience of the place. However from checking-in to stay, the communication with the apartment management has been very limited and unsatisfactory. The description regarding checking in process on Hotels.com is inaccurate and the apartment management would not send anything for their virtue checking in until the day before. They won’t respond anything other than direct phone calls and having e-sim with only internet access, this has been frustrating and challenging. We tried emails them and message them via hotels.com’s messaging system regarding maintenance issues such as non-functional washing machine in one of the units, checking-in issues with one of the 2 apartments, shower draining issues in one of the apartments, all were not answered or addressed. The apartments were located on the 5th floor. During the last 2days of our stay, the elevator stopped working. Yet there were no signs of attempts for repair. I wonder whether the management ever knows these issues. In a way, it’s almost pure luck that we stayed ok.

Large, clean room. Street is not the nicest, smell (sewer gas?) in bathroom.

muy buena

Apartments are quite new. We were on the 5th level and the lift was handy. There is a small shared terrace on L6 which would be quite handy if we stayed longer. The checking process worked well, automated machine in lobby, just need the code from the place to access the front door to the lobby first. Location is close to the main tourist areas, the laneway it’s on is a little “grungy” but not unsafe. Lots of restaurants nearby and walk to public transport - including a 10 minute walk to the train station. The kitchen was clean and very well equipped and there was even a washing machine, full size refrigerator. Bed was large and comfortable (firm). The only complaint was a sewer smell coming from the toilet. We would stay again, for the amenities, location and price

Great location, great apartment. Property needs some information in English. The check in process was difficult without knowing Spanish

Clean room

This is a beautiful property in an excellent location. The check I. Experience was a bit challenging

Front desk staff was very very kind

Quiet, well designed, comfortable, lots of TV options.

The apartment we stayed in was excellent! New construction, clean, extremely spacious and comfortable. It truly felt like a home away from home. One of the best short-term apartment rentals I’ve ever had!

Excelente la estancia, todo divino muy organizado y sin ningún problema lo recién ido al 100%

The property was an excellent place to stay. However, it was very confusing receiving communication from the property about the check-in process after booking. They provided a link, but it didn't work. They provided a phone number, but don't tell you that you need to use WhatsApp to contact them. They did not have an email option to contact them, which they should have. When I could not reach the property, I contacted Expedia's help desk, who initially was unable to contact them. After more than 20 minutes, the property finally responded. They needed to communicate only through WhatsApp. Once we understood that, we reached out on WhatsApp and everything went very smoothly after that. The check-in also went smoothly once we were able to contact the property and received the information how to access the property electronically. They should make clear that bookers need to have WhatsApp to communicate with them and they should provide instructions as to how to obtain check-in information. Other than that issue, I would highly recommend the property because it is an easy 10 minute walk to the train station - which was wonderful and the property was beautiful and very new, modern and clean.

Todo correcto, solo alguna dificultad para realizar el checking

チェックインの仕方が分かりづらく、同じビルの人に助けてもらえなかったら時間がかかってたであろう。その他の点は特に不満はない。

Todo perfecto