What do past guests say about RedLevel at Gran Melia Palacio de Isora - Adults Only?

RedLevel at Gran Melia Palacio de Isora - Adults Only is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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RedLevel at Gran Melia Palacio de Isora - Adults Only

Name: RedLevel at Gran Melia Palacio de Isora - Adults Only
Address: Calle La Costa, s/n, Alcala, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686, Calle La Costa, s/n, Canary Islands, 38686, Spain
Rating: 9.6

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9,6

/10

Exceptional

412 reviews

What Guests Say About Their Stay

Claudia

10,0

/ 10

Fantastic holiday, beautiful property, spotless, very attentive Red Level staff (thank you Leila, you really made a difference for our holiday). I highly recommend this resort, one of the best experiences we’ve had!

Emily

10,0

/ 10

Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return

Alexander

10,0

/ 10

Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime.

In the Area

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Calle La Costa, s/n, Alcala, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at RedLevel at Gran Melia Palacio de Isora - Adults Only is a good choice when you are visiting Guía de Isora. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around RedLevel at Gran Melia Palacio de Isora - Adults Only

Calle La Costa, s/n, Alcala, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686

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Lobby RedLevel at Gran Melia Palacio de Isora - Adults Only

Exterior 2 RedLevel at Gran Melia Palacio de Isora - Adults Only

Discover More About RedLevel at Gran Melia Palacio de Isora - Adults Only

General
Near La Jaquita Beach

Location
Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Adults Only is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 9 minutes from Los Gigantes Marina. This beach hotel is 4.3 mi (6.9 km) from Los Gigantes Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

La Jaquita Beach - 0.4 km / 0.3 mi
Alcala Beach - 0.5 km / 0.3 mi
Centro Cultural Alcalá - 1 km / 0.6 mi
Tenerife Beaches - 1 km / 0.6 mi
Playa de Punta Blanca - 1.3 km / 0.8 mi
Playa de Baja Larga - 1.4 km / 0.8 mi
Playa de los Topos - 1.5 km / 1 mi
Playa la Carrera - 1.9 km / 1.2 mi
Playa de los Tarajales - 2.4 km / 1.5 mi
El Varadero - 2.5 km / 1.5 mi
Playa de Fonsalía - 3 km / 1.9 mi
Arena Beach - 3.7 km / 2.3 mi
Playa San Juan - 4.1 km / 2.5 mi
Playa Chica - 4.8 km / 3 mi
Ocean Explorer - 6.6 km / 4.1 mi

The nearest airports are:
Tenerife South Airport (TFS) - 38.4 km / 23.9 mi
La Gomera (GMZ) - 101 km / 62.7 mi

The preferred airport for RedLevel at Gran Melia Palacio de Isora - Adults Only is Tenerife South Airport (TFS).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Guia de Isora? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 14 meeting rooms. Free valet parking is available onsite.

Dining
Enjoy local and international cuisine at La Terrasse, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars.

Rooms
Make yourself at home in one of the 110 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and electric kettles.

All facilities in RedLevel at Gran Melia Palacio de Isora - Adults Only

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Transportation

Limited parking
Valet parking

Food and Drinks

Poolside bar
Snack bar

Things to Do

Outdoor pool
Entertainment for adults
Turkish bath
Beach umbrella
TV lounge
Spa
Garden
Beach towel
Fitness center
Library
Pool cabanas (surcharge)
Beach sun loungers
Pool sun loungers

Connectivity

Free WiFi

General

Banquet
Ballroom
Reception hall
Parking
Terrace

Accessibilty

Wheelchair accessible

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Welcoming drinks
Multilingual staff
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Business facilities
Conference rooms
Computer station

Nearby Facilities

Gift shop
Shops
Hair salon
ATM/Banking

Sports and Recreations

Volleyball
Sport courts
Archery
Tennis court

Accommodation Policy & General Information in RedLevel at Gran Melia Palacio de Isora - Adults Only

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at RedLevel at Gran Melia Palacio de Isora - Adults Only	110
Number of floors in RedLevel at Gran Melia Palacio de Isora - Adults Only	5
Another facilities in RedLevel at Gran Melia Palacio de Isora - Adults Only	Limited parking, Valet parking, Poolside bar, Snack bar, Outdoor pool

Frequently asked question in RedLevel at Gran Melia Palacio de Isora - Adults Only

What are available facilities at RedLevel at Gran Melia Palacio de Isora - Adults Only?

There are top facilites at RedLevel at Gran Melia Palacio de Isora - Adults Only such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at RedLevel at Gran Melia Palacio de Isora - Adults Only?

The standard check-in time at RedLevel at Gran Melia Palacio de Isora - Adults Only is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of RedLevel at Gran Melia Palacio de Isora - Adults Only?

RedLevel at Gran Melia Palacio de Isora - Adults Only is a 5.0-star hotel.

How many floors does RedLevel at Gran Melia Palacio de Isora - Adults Only have?

RedLevel at Gran Melia Palacio de Isora - Adults Only has 5 floors.

How many rooms are available at RedLevel at Gran Melia Palacio de Isora - Adults Only?

RedLevel at Gran Melia Palacio de Isora - Adults Only has 110 rooms in total.

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More Reviews from Other Guests in RedLevel at Gran Melia Palacio de Isora - Adults Only

Overall Ratings & Reviews RedLevel at Gran Melia Palacio de Isora - Adults Only

Other sources (412)

9,6

Exceptional

From 412 reviews

Cleanliness

9,6

Room Comfort

9,6

Location

8,6

Service and Facilites

9,6

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Traveler Reviews RedLevel at Gran Melia Palacio de Isora - Adults Only

Number of reviews per page

Top reviews

Sonia

with Friends

10,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great staff and hotel

Jules Charlotte Curtis

with Partner

6,0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more.

Claudia

with Partner

10,0

/10

Reviewed 27 week(s) ago

Friendly staff and great location, not too many rules and regulations so you can just get on and enjoy your holiday on your terms. Highly recommend.

Leslie

10,0

/10

Reviewed 107 week(s) ago

Beautiful hotel and fantastic staff. Food was genuinely outstanding. Breakfast was a highlight having been served by the most friendly and welcoming staff only to be beaten by Gabriella in the Italian restaurant whose warmth and attention to detail were exemplary

Number of reviews per page

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Exterior 4 RedLevel at Gran Melia Palacio de Isora - Adults Only

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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