Heritance Kandalama

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8,9
Exceptional
717 reviews

What Guests Say About Their Stay

Charlotte

10,0
/ 10
Truly a once in a lifetime experience staying in this hotel. It is built around the rock face overlooking a lake and you really do feel entirely immersed in the nature. We had monkeys on our balcony as well as in the open corridors on the way to breakfast, we even saw a wild elephant on the island opposite from the lobby, it was incredible! There are also three pools to choose from, my favourite was the infinity one overlooking the lake which was the best view I have ever swam with. The location is great too as a base for the cultural triangle. We did lions rock and an elephant safari one day, on which we saw over 200 wild elephants. The next day we also did the Dambulla cave temple so you can do so much around this location. Wish we could have stayed for longer than the two nights we did to enjoy the hotel itself more as well as all the sites to see in the area. The room was comfortable and clean and the staff were always so helpful and welcoming. The food was amazing with so many choices for breakfast and in the buffet restaurant in the evening.

Antony

10,0
/ 10
Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.

Sean

10,0
/ 10
Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
In the Area
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Kandalama Lake front, Matale, Central, Sri Lanka, 21100

Main Facilities

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This accommodation offers:
Outdoor pool
Billiard
Table tennis
Steam room
Bicycle rental
Laundry service
Parking
Luggage storage
Elevator
Fitness center
Business facilities
Heritance Kandalama is located in area / city Matale North. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heritance Kandalama

Kandalama Lake front, Matale, Central, Sri Lanka, 21100
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Lobby Heritance Kandalama
Exterior 2 Heritance Kandalama

Discover More About Heritance Kandalama

General
Near Popham's Arboretum

Location
Located in Kandalama, Heritance Kandalama is on a lake, within a 15-minute drive of Kandalama Reservoir and Popham's Arboretum. This family-friendly hotel is 6 mi (9.6 km) from Dambulla Cave Temple and 6.4 mi (10.4 km) from Dambulla Dedicated Economic Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kandalama Reservoir - 0.2 km / 0.1 mi
Popham's Arboretum - 6.6 km / 4.1 mi
Dambulla Cave Temple - 9.6 km / 6 mi
Dambulla Dedicated Economic Centre - 10.4 km / 6.4 mi
Sigiriya - 11 km / 6.8 mi
Sigiriya - 11 km / 6.8 mi
Sri Lanka - 12.1 km / 7.5 mi
Rangiri Dambulla International Stadium - 12.2 km / 7.6 mi
Ibbankatuwa Megalithic Tombs - 14.3 km / 8.9 mi
Sigiriya Museum - 22.3 km / 13.8 mi
Ancient City of Sigiriya - 22.9 km / 14.2 mi
Sigiriya Lion Rock - 23.1 km / 14.3 mi
Habarana Cultural Center - 24.5 km / 15.2 mi
Pidurangala Rock - 25.8 km / 16 mi
Habarana Lake - 29.5 km / 18.4 mi

The preferred airport for Heritance Kandalama is Bandaranaike Intl. Airport (CMB) - 139.7 km / 86.8 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Grab a bite at Kanchana Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

All facilities in Heritance Kandalama

Facility

  • Outdoor pool
  • Billiard
  • Table tennis
  • Steam room
  • Bicycle rental
Swimming Pool Heritance Kandalama
Swimming Pool
Entertainment Facility Heritance Kandalama
Entertainment Facility
Fitness Center Heritance Kandalama
Fitness Center
Functional Hall Heritance Kandalama
Functional Hall
Common Space Heritance Kandalama
Common Space

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool
  • Spa
  • Library
  • Outdoor facilities
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Breakfast

Transportation

  • Valet parking
  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Computer station
  • Business center

Sports and Recreations

  • Table tennis
  • Billiard
  • Fitness center

Accommodation Policy & General Information in Heritance Kandalama

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heritance Kandalama
152
Number of floors in Heritance Kandalama
7
Another facilities in Heritance Kandalama
Babysitting with surcharge, Outdoor pool, Spa, Library, Outdoor facilities

Frequently asked question in Heritance Kandalama

What is normal check-in & check-out time at Heritance Kandalama?
The standard check-in time at Heritance Kandalama is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Heritance Kandalama provide breakfast?
Yes, Heritance Kandalama provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heritance Kandalama?
Heritance Kandalama is a 5.0-star hotel.
How many floors does Heritance Kandalama have?
Heritance Kandalama has 7 floors.
How many rooms are available at Heritance Kandalama?
Heritance Kandalama has 152 rooms in total.
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More Reviews from Other Guests in Heritance Kandalama

Overall Ratings & Reviews Heritance Kandalama

Traveloka (1)
Other sources (716)
9,0
Exceptional
From 716 reviews
Cleanliness

9,0

Room Comfort

8,8

Location

8,4

Service and Facilites

8,8

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Traveler Reviews Heritance Kandalama

Number of reviews per page
20
40
Top reviews
Charlotte
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Truly a once in a lifetime experience staying in this hotel. It is built around the rock face overlooking a lake and you really do feel entirely immersed in the nature. We had monkeys on our balcony as well as in the open corridors on the way to breakfast, we even saw a wild elephant on the island opposite from the lobby, it was incredible! There are also three pools to choose from, my favourite was the infinity one overlooking the lake which was the best view I have ever swam with. The location is great too as a base for the cultural triangle. We did lions rock and an elephant safari one day, on which we saw over 200 wild elephants. The next day we also did the Dambulla cave temple so you can do so much around this location. Wish we could have stayed for longer than the two nights we did to enjoy the hotel itself more as well as all the sites to see in the area. The room was comfortable and clean and the staff were always so helpful and welcoming. The food was amazing with so many choices for breakfast and in the buffet restaurant in the evening.
Read More
Bobby
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Heritance Kandalama is set in a beautiful location and amazing lake views. Great hotel Interiors and views. Unfortunately besides the panoramic view from our room, the actual room itself was lacklustre to say the least. Bathroom is outdated with no amenities. Room furniture seems like a hodgepodge of items put together. Mattress and pillows had a smell, a few stains and felt old. Called the front desk/operator on a Wednesday night at 10:30pm and no one answered the phone for 25 mins. We had checked in at 930pm and promised they would deliver our extra rollaway bed and it took 1 hour to get it. Buffett dinner and breakfast spread has way too many options just to make it look full but the quality of the food was 3/10. Overall 2/5
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Stacey
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition
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Antony
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.
Read More
Seiji
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Perfect hospitality, cleanliness, foods and environment.
Sean
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
Alicia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing architecture and views. The grounds are lovely and the food is simply superb.
Emma
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Building and setting were lively but the comunal areas were lacking in atmosphere. There was no nice area for evening drinks which was disappointing.
Janani
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!
Angus
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.
Rajika
icon-Family
Family
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great location, ambience and service. Excellent dining options. Unmatched architectural setting.
Ron
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Craig
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

A fabulous location and different hotel
Anantha Vybhav
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Good property
Clifford
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Amazing views. Fantastic experience. Friendly, professional staff.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Pablo
icon-Leisure
Leisure
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great customer service,
David
icon-with Partner
with Partner
10,0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.
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Steven
icon-with Partner
with Partner
10,0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Olivia
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.
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Number of reviews per page
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Exterior 4 Heritance Kandalama

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.