Bürgenstock Hotel & Alpine Spa

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9,5
/10
Exceptional
349 reviews

What Guests Say About Their Stay

Khalid

10,0
/ 10
Here’s a polished hotel review you can use: I had a wonderful stay at this hotel. The rooms were spotless, well-maintained, and very comfortable. What truly made the experience exceptional was the staff—they were incredibly friendly, professional, and always willing to help with a smile. Their hospitality made me feel genuinely welcome throughout my stay. I highly recommend this hotel to anyone looking for excellent service, a clean environment, and a memorable experience. I will definitely be coming back!

Barry

10,0
/ 10
The level of service is unparalleled. They will do anything for you. The Swiss do everything correctly!

Michael

10,0
/ 10
I really would struggle in seeing a poor review tied to anything other than an extraordinary circumstance or a challenge with the price. Unfortunately, Switzerland is very expensive compared to virtually all of its surroundings; however, when you step onto the property, especially in the main hotel, if your room has a view, you quickly see what you're paying for. I mean, what hotel has access to a shuttle boat that is generally quite nice and a funicular to take you down to it? So a few key things: - We were there when it was hot. 95-97F (35-36C). The resort just isn't built for that. That's not to say that it wasn't generally cooler than the outside, but to say that if you're expecting American air conditioning, this isn't going to be it. We had two rooms next to each other and the temp difference was evident between them as well, so there is general challenge at that temp. Hallways and areas that are of less priority are also warmer. - Things really are expensive. That means food and drinks too. Cocktails, with the swiss exchange rate are pushing $30USD, and food has a similar level. Again, the quality is there, so it is just on par with everything else. - If you love wine, Spices has an outstanding wine list and somm team. - Breakfast inclusive is done very well. - This is not an adults only resort. As such, you will run into children and similar. After a lot of other higher end stays in Europe, this was probably the location we ran into the most children.
In the Area
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Bürgenstock, Ennetbürgen, Nidwalden, Switzerland, 6363

Main Facilities

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This accommodation offers:
Outdoor pool
Golf course
Indoor pool
Canoeing
Golf practice
Poolside bar
Tennis court
Steam room
Laundry service
Parking
Luggage storage
Elevator
Garden
Health club
Bürgenstock Hotel & Alpine Spa is located in area / city Ennetbürgen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bürgenstock Hotel & Alpine Spa

Bürgenstock, Ennetbürgen, Nidwalden, Switzerland, 6363
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Lobby Bürgenstock Hotel & Alpine Spa
Exterior 2 Bürgenstock Hotel & Alpine Spa

Discover More About Bürgenstock Hotel & Alpine Spa

General
Near Kanuwelt Buochs GmbH

Location
With a stay at Bürgenstock Hotel & Alpine Spa in Ennetbuergen, you'll be 12 mi (19.3 km) from KKL Lucerne and 12.4 mi (19.9 km) from Lucerne Town Hall. This family-friendly hotel is 12.6 mi (20.4 km) from Lion Monument and 13.5 mi (21.7 km) from Swiss Transportation Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hammetschwand Lift - 1.7 km / 1 mi
Burgenstock - 1.8 km / 1.1 mi
Stanserhorn Cable Car - 10.7 km / 6.6 mi
St. James Way - 10.9 km / 6.8 mi
Brunni Cable Car - 13.7 km / 8.5 mi
Kanuwelt Buochs GmbH - 15.2 km / 9.4 mi
Dallenwil - Wiesenberg Cable Car - 15.9 km / 9.9 mi
Dallenwil – Niederrickenbach Cable Car - 16.4 km / 10.2 mi
Luftseilbahn Dallenwil Rickenbach (LDN) - 16.5 km / 10.2 mi
Dallenwil-Wirzweli Cable Car - 16.7 km / 10.4 mi
Messe Luzern - 16.8 km / 10.4 mi
Gameorama - 16.9 km / 10.5 mi
Beckenried - Klewenalp Ski Lift - 17.3 km / 10.8 mi
Gummenalp - 17.7 km / 11 mi
Old Swiss House - 18.1 km / 11.3 mi

The nearest major airport is Zurich Airport (ZRH) - 86.3 km / 53.6 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 indoor pools or 2 hot tubs. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ennetbuergen? This hotel has 107640 square feet (10000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at one of the hotel's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.

Rooms
Make yourself at home in one of the 211 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

All facilities in Bürgenstock Hotel & Alpine Spa

Facility

  • Outdoor pool
  • Golf course
  • Indoor pool
  • Canoeing
  • Golf practice
  • Poolside bar
  • Tennis court
  • Steam room
Swimming Pool Bürgenstock Hotel & Alpine Spa
Swimming Pool
Entertainment Facility Bürgenstock Hotel & Alpine Spa
Entertainment Facility
Fitness Center Bürgenstock Hotel & Alpine Spa
Fitness Center
Functional Hall Bürgenstock Hotel & Alpine Spa
Functional Hall
Common Space Bürgenstock Hotel & Alpine Spa
Common Space

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental
  • Valet parking (surcharge)

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessibility equipment

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Golf club
  • Fitness center
  • Golf cart
  • Golf practice
  • Canoeing
  • Tennis court
  • Golf course

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Outdoor pool
  • Indoor pool
  • TV lounge
  • Picnic area
  • Garden
  • Spa
  • Health club
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Bürgenstock Hotel & Alpine Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bürgenstock Hotel & Alpine Spa
211
Number of floors in Bürgenstock Hotel & Alpine Spa
5
Another facilities in Bürgenstock Hotel & Alpine Spa
Kids club, Children pool, Poolside bar, Buffet breakfast, Breakfast

Frequently asked question in Bürgenstock Hotel & Alpine Spa

What is normal check-in & check-out time at Bürgenstock Hotel & Alpine Spa?
The standard check-in time at Bürgenstock Hotel & Alpine Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Bürgenstock Hotel & Alpine Spa provide breakfast?
Yes, Bürgenstock Hotel & Alpine Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bürgenstock Hotel & Alpine Spa?
Bürgenstock Hotel & Alpine Spa is a 5.0-star hotel.
How many floors does Bürgenstock Hotel & Alpine Spa have?
Bürgenstock Hotel & Alpine Spa has 5 floors.
How many rooms are available at Bürgenstock Hotel & Alpine Spa?
Bürgenstock Hotel & Alpine Spa has 211 rooms in total.
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More Reviews from Other Guests in Bürgenstock Hotel & Alpine Spa

9,6
Exceptional
From 347 reviews
Cleanliness

9,8

Room Comfort

9,8

Location

10,0

Service and Facilites

9,6

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Traveler Reviews Bürgenstock Hotel & Alpine Spa

Number of reviews per page
20
40
Top reviews
Khalid
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Here’s a polished hotel review you can use: I had a wonderful stay at this hotel. The rooms were spotless, well-maintained, and very comfortable. What truly made the experience exceptional was the staff—they were incredibly friendly, professional, and always willing to help with a smile. Their hospitality made me feel genuinely welcome throughout my stay. I highly recommend this hotel to anyone looking for excellent service, a clean environment, and a memorable experience. I will definitely be coming back!
Read More
Barry
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The level of service is unparalleled. They will do anything for you. The Swiss do everything correctly!
Michael
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really would struggle in seeing a poor review tied to anything other than an extraordinary circumstance or a challenge with the price. Unfortunately, Switzerland is very expensive compared to virtually all of its surroundings; however, when you step onto the property, especially in the main hotel, if your room has a view, you quickly see what you're paying for. I mean, what hotel has access to a shuttle boat that is generally quite nice and a funicular to take you down to it? So a few key things: - We were there when it was hot. 95-97F (35-36C). The resort just isn't built for that. That's not to say that it wasn't generally cooler than the outside, but to say that if you're expecting American air conditioning, this isn't going to be it. We had two rooms next to each other and the temp difference was evident between them as well, so there is general challenge at that temp. Hallways and areas that are of less priority are also warmer. - Things really are expensive. That means food and drinks too. Cocktails, with the swiss exchange rate are pushing $30USD, and food has a similar level. Again, the quality is there, so it is just on par with everything else. - If you love wine, Spices has an outstanding wine list and somm team. - Breakfast inclusive is done very well. - This is not an adults only resort. As such, you will run into children and similar. After a lot of other higher end stays in Europe, this was probably the location we ran into the most children.
Read More
Ilan
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Absolutely unbearable in the summertime never ever ever again. It is so hot. There’s no air-conditioning even though on every travel site it says they do. They actually do not. I understand it’s not their fault but you should be more careful about your descriptions. Not sleep at all. Also, the breakfast is spectacular, but the most important part which is the eggs were absolutely terrible. I heard many peoples complain of overcooked eggs, which is a real shame because it is one of the best breakfasts in all of Europe.
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yingli
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

They did a great job for everything
SANG UK
icon-with Partner
with Partner
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Best spa in Switzerland, perhpas in Europe. Our front desk agent, Daria, was very courteous and warm and made our stay extra comfortable. All the amenities, food, comfy bed, and blend with nature and hiking options made our stay truly relaxing. Will plan to come back for sure.
Chunli
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Spa wonderful!
Mike
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I never post. This place is that special. The Spa is one of the best in the world.
jason
icon-Family
Family
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Incredible!!!
max
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

a unique mountain resort. first class service combined with unique hardware. hard to to top
William
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Exceptional hotel with a worldclass spa. View from the room was breathtaking.
Edvinas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Best resort I’ve experienced in my life ! Just book it!! Hospitality was beautiful and the experience was unique
Abdurahim
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was nice staying and highly recommended
Daniel
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Amazing. Could recommend this hotel more. It’s worth every dime! The only negative would be that the golf wasn’t amazing and didn’t feel like the staff member was as warm and welcoming as the others at the hotel.
Timothy J
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Beautiful view
Thorsten
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Amazing inside and out
Ziad
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

If heaven had a franchise, it would be here. The only problem is we lost an Apple product and could see it move away (likely taken by staff since it was in spa robes) but the staff didn’t offer any compensation. That was the only down side.
Hussein
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

breath taking views. probably the best resort I've ever been too, very clean, friendly staff 10/10 recommended
yariv
6,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very expensive. The hotel is great. Very good facility and amenities. And the view is amazing. But!! the price doesn’t worth it. We stayed at other hotels in the area and while they were simpler hotels - they were great. And the breakfast was as good if not better. And the room was the same size. And they coast 25%
Sri
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Best resort can view all mountains lake of Lucerne must try also the spa is best
Number of reviews per page
20
40

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Exterior 4 Bürgenstock Hotel & Alpine Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.