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RSL Cold & Hot Springs Resort Suao
Resorts
8,8
/10
Very Good
343 reviews
What Guests Say About Their Stay
I WEN
10,0
/ 10
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Jessica
10,0
/ 10
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Dessa
10,0
/ 10
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
In the Area
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No.301, Jhongyuan Rd., Su'ao, Yilan, Northern Taiwan, Taiwan, 270
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in RSL Cold & Hot Springs Resort Suao
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What's around RSL Cold & Hot Springs Resort Suao
No.301, Jhongyuan Rd., Su'ao, Yilan, Northern Taiwan, Taiwan, 270
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Discover More About RSL Cold & Hot Springs Resort Suao
Location
RSL Cold & Hot Springs Resort Suao is located in area / city Su'ao Township.
About RSL Cold & Hot Springs Resort Suao
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from RSL Cold & Hot Springs Resort Suao exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at RSL Cold & Hot Springs Resort Suao.
All facilities in RSL Cold & Hot Springs Resort Suao
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Indoor pool
- Spa
- Picnic area
- Garden
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference center
- Business center
- Conference rooms
- Computer station
Family-friendly Facilities
- Kids club
- Toys
- Children games
- Children pool
General
- Parking
- Lockers
- Banquet
- Terrace
Transportation
- Bus/truck parking
- Access to train station
- Area shuttle
Food and Drinks
- Bar
- Breakfast
- Snack bar
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Nearby Facilities
- Souvenir shop
- ATM/Banking
Sports and Recreations
- Fitness center
- Game room
Connectivity
- Free WiFi
Accommodation Policy & General Information in RSL Cold & Hot Springs Resort Suao
Important Note
- Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats. This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March. Due to cleaning, this property's pool is closed from noon to 3 PM daily.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at RSL Cold & Hot Springs Resort Suao | 152 |
Number of floors in RSL Cold & Hot Springs Resort Suao | 12 |
Another facilities in RSL Cold & Hot Springs Resort Suao | Shops, Beach umbrella, Outdoor pool, Indoor pool, Spa |
Frequently asked question in RSL Cold & Hot Springs Resort Suao
What are available facilities at RSL Cold & Hot Springs Resort Suao?
There are top facilites at RSL Cold & Hot Springs Resort Suao such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at RSL Cold & Hot Springs Resort Suao?
The standard check-in time at RSL Cold & Hot Springs Resort Suao is starting from From 15:00 while the latest check-out time is at Before 11:00
Does RSL Cold & Hot Springs Resort Suao provide breakfast?
Yes, RSL Cold & Hot Springs Resort Suao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of RSL Cold & Hot Springs Resort Suao?
RSL Cold & Hot Springs Resort Suao is a 4.0-star hotel.
How many floors does RSL Cold & Hot Springs Resort Suao have?
RSL Cold & Hot Springs Resort Suao has 12 floors.
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More Reviews from Other Guests in RSL Cold & Hot Springs Resort Suao
Other sources (343)
8,8
Very Good
From 343 reviews
Cleanliness
9,0
Room Comfort
8,8
Location
7,4
Service and Facilites
9,2
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Traveler Reviews RSL Cold & Hot Springs Resort Suao
Number of reviews per page
20
40
Top reviews
I WEN
Friends and Family
10,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Jessica
Leisure Family
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Read More
ChihMing
Friends and Family
10,0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
很棒、很舒適的環境，服務人員每個都很熱忱，
TA WEI
Friends and Family
10,0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Kind staffs, excellentservice.
YI CHEN
Friends and Family
8,0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
整體舒適維護得不錯
房間洗澡的沐浴洗髮二罐都放成沐浴乳
早餐精緻好吃
下次希望天氣沒那麼冷時來玩水泡湯
Dessa
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Dessa
Leisure Family
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
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Lauren
Leisure
8,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho.
Also the breakfast food is just "average", nothing to write home about, just a "meh".
Brian
10,0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Pai-Yueh
10,0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
很適合來放鬆，環境清幽，服務人員都很熱心，我們帶狗狗來雖然只能在寵物房待著，不過有監視器可以隨時觀察狗狗情況。
Yoren
Leisure
8,0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Remon
10,0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
the staff was very friendly ,the Hot and cold bath was amazing, hope we can make it again Soon.
Makiko
Friends and Family
8,0
/10
Reviewed 214 week(s) ago
Hotels.com verified review
昨年宿泊し設備やサービスが良く気に入ったので台湾コロナ禍明けで泊まりに行きました。全体としてはリラックスして過ごせたのですが、コロナ対策に気を取られてか以前良かったサービス無くなっていたり有料になったりしていました。もっとホームページなどで案内して欲しいです。
1 送迎 直行バスが減便のため羅東駅前まで往復送迎をお願いしました。これは時間も適切で車も快適なので良かったです。
2 リゾート用ビーチサンダル
前回まではお部屋に無料で配置されていて、ホームページにも特に注釈が無かったので持参せずに行ったらなんと有料販売に。大したお金では無いもののがっかりした旨を伝えたら結果提供してくれましたが、最初から込みにしてくれた方が良いと思いました。
3 プールサイド
以前は先着順で使えたソファー席が1000元と有料に。遊泳プール以外はソーシャルディスタンスを保ってもマスク必須です。
4 朝食
洋食とお粥は美味しいですが、チキン麺は麺と鶏肉の味がほとんど無くクオリティにギャップがありました。
5 VIPアクセス
フロントで認識されず、ホームページの説明を見せてようやく確認作業に入ったのでチェックインがややもたついたのが惜しいです。
せっかく素晴らしい施設を持っているので、今後の改善に期待します。
Read More
Shu-Chi
Friends and Family
10,0
/10
Reviewed 243 week(s) ago
Hotels.com verified review
所有服務人員都非常有禮貌，仔細詢問需求並且說清楚，感覺非常好👍
晚餐非常美味！
Wei-Wei
Friends and Family
2,0
/10
Reviewed 253 week(s) ago
Hotels.com verified review
隔音效果非常差，周遭住的人非常的吵小孩子在走道跑來跑去到十一點多鐘，喝醉酒的人一點多鐘還在外面大吵大鬧！
Verified traveler
Friends and Family
10,0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
From arrive the lobby, the valet parking staff was quick and friendly. Check in was quick. The room was amazing comfortable with nice amenities. The breakfast service was nice. The roof top hot spring is amazing with view. Amazing resort
Verified traveler
Leisure Family
8,0
/10
Reviewed 263 week(s) ago
Expedia Group verified review
It's a clean and nice hotel with various pools indoor and outdoor. Staff are very nice which makes the stay very pleasant.
Verified traveler
Leisure with Friends
10,0
/10
Reviewed 320 week(s) ago
Expedia Group verified review
I have a good time here. The hot springs are very comfortable. The room was very clean.
C.H.
Leisure Family
10,0
/10
Reviewed 340 week(s) ago
Expedia Group verified review
Large and spacious. Kids love the outdoor pool and hot / cold springs area. Excellent food. Great service. Best hotel in Suao.
Verified traveler
2,0
/10
Reviewed 363 week(s) ago
Expedia Group verified review
Do not come. Not worth the price. Reception staff horrible.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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