Will never stay again at this hotel. If your vacation wants to be fun and not bring problems, avoid staying at this hotel. Although the place is strategic, and the rooms are quite large. My experience was very bad at this hotel. I lost my hands free, I asked the hotel, but it didn't solve the problem. Me, stay 5 days, last day of my stay. At 9 am I took out all my things, because I wanted to go shopping I left my suitcase and other things in the lobby which I planned to pick up around 12 noon. When I was going to take the deposit, the hotel said the towels and blankets I used were dirty, and I was charged for each item 100 bath so I was told to pay 200 bath, I was shocked, the hotel employee brought the towels and blankets to the receptionist I saw on the towels like there were yellow stains he said I wiped my make up with a towel, and on the blanket there was an ink stain. I don't want to pay, because I feel like I've never soiled the towel, because when I clean my make up, I use makeup remover, with cotton instead of a towel and never write on the bed, so there's ink on the blanket. Obviously this is blackmail. When the towels and blankets were brought downstairs I was no longer in the room, I was already downstairs, so I'm not sure the towels were taken from my room. I don't want to pay for that complaint. Because I don't feel like soiling towels and blankets. Finally they didn't want me to leave my suitcase in the lobby, the hotel told me to immediately bring my many suitcases, while I wanted to go shopping first, how could I bring 3 suitcases, besides my check out time was still long. It's still 12 noon, it happened at 9 am. I regret staying at this hotel, finally my daughter and I left the hotel at 9 am and left my suitcase at a cooffe shop near the hotel, and I was able to go shopping, because at 12 noon I had to go to the airport, fortunately the owner of the cooffe shop very good, I want to leave my suitcases. Almost everyone in this hotel is rude and doesn't have the slightest pity. I share this so that it doesn't happen to other Indonesians who stay here.