Best Hotels in Satun, Thailand

the resort, location, halal buffet breakfast is superb. the reception lady also very helpful. check out is 10am but they still allowed us to use the resort facility while we wait for our ferry departure which is 3pm however we are not happy because 1. there is no one came to pick up us from the jetty. eventhough is 5 minutes walk from the jetty but we need to carry our luggage through the sandy beach. is hot and we cannot pull the trolly bag because is a soft sand. 2. check out is 10am. the reception inform me says the cleaner have a prove that my husband is smoking inside the room. but actually is not, he smoke outside the room. but the cleaner fail to inform the reception or us that our new towel is left inside our room. we are still there until 1 pm and she should inform us actually. 3. At 1pm they agree to send us to jetty, but they just want to send our luggage only and ask us to walk. After argue and help from the reception lady, the driver agree to send us and the luggage together

Insufficient cleaning of the hotel grounds. The restaurant facilities are old and defective parts have not been repaired. The window key of room was broken. A torn towel was used. The floor has not been cleaned. Probably will not stay next time.

Best experience ever, recommended

Nice hotel for the affordable price with spacious room. The hotel staff are friendly and can speak English.