Sousse Palace Hotel & Spa

Hotels
7,6
/10
Pleasant
221 reviews

What Guests Say About Their Stay

WEIGEN

10,0
/ 10
A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.

Muhammad

10,0
/ 10
Hotel was good but tye air conditioner was not working so it was really hot in night

Helen

10,0
/ 10
Location was great, near the train station and old part of town. Beautiful pools and private beach.
In the Area
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30 Avenue Habib Bourguiba, Sousse Medina, Sousse, Tunisia, 4000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Sousse Beach
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What's around Sousse Palace Hotel & Spa

30 Avenue Habib Bourguiba, Sousse Medina, Sousse, Tunisia, 4000
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Discover More About Sousse Palace Hotel & Spa

General


Near Sousse Beach

Location


With a stay at Sousse Palace Hotel & Spa, you'll be centrally located in Sousse, a short 9-minute walk from Ribat of Sousse and 10 minutes by foot from Museum Dar Essid. This beach hotel is 0.6 mi (1 km) from El Kobba Museum and 1.2 mi (1.9 km) from Sofra Cistern.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sousse Corniche - 0.4 km / 0.2 mi
Boujaffar Beach - 0.4 km / 0.3 mi
Sousse Beach - 0.4 km / 0.3 mi
Great Mosque - 0.7 km / 0.4 mi
Zaouia Zakkak - 0.7 km / 0.4 mi
Medinat Alzahra Parc - 0.7 km / 0.5 mi
Ribat of Sousse - 0.8 km / 0.5 mi
Soula Shopping Centre - 0.8 km / 0.5 mi
Casino Veneziano - 0.8 km / 0.5 mi
Souq er-Ribba - 0.8 km / 0.5 mi
Museum Dar Essid - 0.8 km / 0.5 mi
El Kobba Museum - 1 km / 0.6 mi
Sofra Cistern - 1.1 km / 0.7 mi
Sousse Archaeological Museum - 1.4 km / 0.9 mi
Kasbah of Sousse - 1.6 km / 1 mi

The nearest airports are:
Monastir (MIR-Habib Bourguiba Intl.) - 15.3 km / 9.5 mi
Enfidha (NBE) - 48.1 km / 29.9 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Sousse? This hotel has 14531 square feet (1350 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


For lunch or dinner, stop by Le 12eme, a restaurant that specializes in international cuisine. Dining is also available at the 2 coffee shops/cafes, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily.

Rooms


Make yourself at home in one of the 252 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

All facilities in Sousse Palace Hotel & Spa

Bar, Cafe and Lounge Sousse Palace Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Sousse Palace Hotel & Spa
Swimming Pool
Entertainment Facility Sousse Palace Hotel & Spa
Entertainment Facility
Fitness Center Sousse Palace Hotel & Spa
Fitness Center
Functional Hall Sousse Palace Hotel & Spa
Functional Hall

Things to Do

  • Private beach
  • Turkish bath
  • Fitness center
  • Beach umbrella
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Beach cabanas
  • Sun loungers

General

  • Smoking area
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Transportation

  • Limited parking
  • Storage

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Accommodation Policy & General Information in Sousse Palace Hotel & Spa

Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sousse Palace Hotel & Spa
252
Number of floors in Sousse Palace Hotel & Spa
12
Another facilities in Sousse Palace Hotel & Spa
Private beach, Turkish bath, Fitness center, Beach umbrella, Spa

Frequently asked question in Sousse Palace Hotel & Spa

What are available facilities at Sousse Palace Hotel & Spa?
There are top facilites at Sousse Palace Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sousse Palace Hotel & Spa?
The standard check-in time at Sousse Palace Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sousse Palace Hotel & Spa provide breakfast?
Yes, Sousse Palace Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sousse Palace Hotel & Spa?
Sousse Palace Hotel & Spa is a 5.0-star hotel.
How many floors does Sousse Palace Hotel & Spa have?
Sousse Palace Hotel & Spa has 12 floors.
See All

More Reviews from Other Guests in Sousse Palace Hotel & Spa

7,6
Pleasant
From 221 reviews
Cleanliness

8,0

Room Comfort

8,2

Location

2,0

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
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Traveler Reviews Sousse Palace Hotel & Spa

Number of reviews per page
20
40
Top reviews
MICHAEL
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.
Read More
John
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.
WEIGEN
10,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.
AMAL
2,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .
Muhammad
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel was good but tye air conditioner was not working so it was really hot in night
Samah
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very well located nice staff and very good quality food
Merouan
icon-Leisure
Leisure
6,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The worse service
Helen
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Location was great, near the train station and old part of town. Beautiful pools and private beach.
Tifany
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.
Read More
Nabil
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!
Read More
david
8,0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.
hakim
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel
Abdul Hamid
10,0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.
Naji
icon-Business
Business
10,0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Staff are very helpful, nice location, rooms are little old.
Joeri
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

The hotel in itself was a good experience.
Eric
icon-Leisure
Leisure
10,0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Daniel
10,0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
STEPHEN
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
saleh
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

bad experience , unclean rooms , alot of tools missed , bad reception
Zouhair
8,0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

YS
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Sousse Palace Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7,6
Pleasant
From 221 reviews
Cleanliness

8,0

Room Comfort

8,2

Location

2,0

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sousse Palace Hotel & Spa

Number of reviews per page
20
40
Top reviews
MICHAEL
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.
Read More
John
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.
WEIGEN
10,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.
AMAL
2,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .
Muhammad
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel was good but tye air conditioner was not working so it was really hot in night
Samah
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very well located nice staff and very good quality food
Merouan
icon-Leisure
Leisure
6,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The worse service
Helen
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Location was great, near the train station and old part of town. Beautiful pools and private beach.
Tifany
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.
Read More
Nabil
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!
Read More
david
8,0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.
hakim
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel
Abdul Hamid
10,0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.
Naji
icon-Business
Business
10,0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Staff are very helpful, nice location, rooms are little old.
Joeri
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

The hotel in itself was a good experience.
Eric
icon-Leisure
Leisure
10,0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Daniel
10,0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
STEPHEN
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
saleh
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

bad experience , unclean rooms , alot of tools missed , bad reception
Zouhair
8,0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

YS
Number of reviews per page
20
40