Rixos Pera Istanbul

The location is perfect and the proximity to the Istiklal street is best. The rooftop breakfast is a great one with beautiful views. The concierge was very helpful in guiding. The hotel staff was very kind and helpful in considering our concerns. We were there for 3 nights, had a wonderful time there. I recommend this property.

Have stay in this property on a number of occasions but this time rm1501, found black mode in the shower. Cleaner let herself in the room without knocking. And generally found the staff uninterested. Not what i have experienced before, maybe under new management?

The hotel offers a first class experience. Thank you for an excellent service.

Good luxury

I love that it’s so close to Taksim Square

I loved everything about this Hotel. I give a 5 star for every category. Nuri and his partner at the concierge desk are amazing. They go beyond their normal duties to make sure you are having a safe and enjoyable stay.

Beautiful facility, great location for tourism in Taxsim area, great ground floor cafe and rooftop restaurant amenities. For me the hours of free Steam & Sauna 09:00-22:00 were the same hours I was out of the hotel as a tourist exploring so I cannot rate them. Extending steam and sauna hours to before breakfast (07:00-23:59) and after dinner would have been beneficial for my schedule and a great way to start and end the day.

It was Soo noisy at night we couldn’t sleep well; air conditioning was central can’t get access the room was hot and supposed to be smoking free but it wasn’t u can smell it in our room and they charged us for using the coffee in the end of our stay almost $55 which is a lot

All ok

Very nice hotel, customer service was excellent, great location. Morning buffet was good with an incredible view.

All Ok

Very beautiful hotel and hotel room. Beautifully designed and very very clean. Hotel staff were friendly and helpful.

Furniture is good. Location is ok. Friendly staff.

N/A

Great experience

We booked the hotel as my friend has stayed at other Rixos hotel/resorts, however this hotel was a bit underwhelming in comparison. It was wasn't terrible but not great either - average at best. Location is very convenient and walkable to the main shopping and dining areas and the Galata area. If you're looking for a quiet, relaxing hotel, this is probably not the hotel to stay in as the immediate area outside the hotel gets really busy with taxi traffic which can be heard in your room (which was especially annoying with the windows open). The rooms are ok, kind of basic for a 5 star hotel as are the toiletries (I'd recommend bringing your own shampoo and conditioner) we had twin room and thought the beds were narrow but comfortable. There was no main light, so lighting was always a bit dim in the room. The bathrooms could really do with some ventilation as well. The mini chocolates at the end of each night were a nice touch however. We didn't eat/drink at the hotel bar/restaurant - prices are very expensive and being next to Iskitlal street, you're not short of options as a plus. All on all, an Ok stay but am surprised this is considered a 5 star hotel.

Even tho I was not offered any VIP service or upgrade option for my stay. The hotel was beautiful, clean, great amenities & most of all entire staff was very friendly & accommodating. I would definitely stay here again, location is close to Galata tower & Main Street with lots of eating options.

Good Property Highly recommended

Good location nice hotel

I spent the first night only because of the cancellation policy. That was on 9/6/24, The hotel has yet to return the money paid for the other 10 nights. It has blamed Hotels.com, Expedia, the banks, their finance department and I guess it will be God next as to why the funds have not been refunded. This is disgraceful, disappointing and dishonest. Left a very bad taste in my mouth. Would never stay at any of their related properties either. I also witnessed the callousness of the staff towards a guest that fell and broke her hip on the property. She faced a grueling trip home to South Africa but was trying to address why they had her taken to a public hospital which misdiagnosed her fractured hip as a strain, She was ignored and dismissed. I thought it so cruel I could not sleep. This on top of the fact that my room overlooked a noisy street, the sofa had what appeared to be cigarette holes in it. In addition, to get to my room, I had to cross a courtyard while it rained and there was no protective covering. I could go on but you get the picture….