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Dolphin Suites
Hotels
7,8
/10
Pleasant
59 reviews
What Guests Say About Their Stay
JOHN
10,0
/ 10
I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant.
Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
Tracy
10,0
/ 10
Loved the place, very peaceful and that staff was very helpful and friendly.
Family friendly on weekends with the floating devices and jump tower.
Angela
10,0
/ 10
I have stayed at 7 different 3 star hotels in Kampala and this is the first hotel that I would go back to. The meals were delicious and staff were so friendly and accommodating. They specially prepared eggs and bacon for breakfast (upon my request) and it was exactly how I like it and at no extra charge (could have buffet as well).
They can put a refrigerator in your room on request.
The rooms are refurbished and very clean and comfortable. There is plenty of hot water and the air conditioner works well. The wifi speed is great, too.
The surrounding gardens are lovely and make you feel like your miles away from the bustling city, yet your only minutes from shops, restaurants and attractions.
I would definitely recommend this hotel and will be staying there again very soon.
In the Area
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Princess Anne Drive, Plot 36, Bogolobi, Kampala, Uganda, 256
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Available Room Types in Dolphin Suites
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What's around Dolphin Suites
Princess Anne Drive, Plot 36, Bogolobi, Kampala, Uganda, 256
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General
In Kampala (Bugolobi)
Location
A stay at Dolphin Suites places you in the heart of Kampala, within a 10-minute drive of Makerere University and Uganda National Museum. This spa hotel is 4.6 mi (7.4 km) from Mulago National Specialized Hospital and 4.6 mi (7.4 km) from Ndere Cultural Centre.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Kibuli Mosque - 4.6 km / 2.9 mi
The Parliament of the Republic of Uganda - 4.9 km / 3.1 mi
Uganda Golf Course - 5.4 km / 3.4 mi
Embassy of the United States - 5.6 km / 3.5 mi
Wonder World Amusement Park - 5.9 km / 3.7 mi
Embassy of Belgium - 6 km / 3.7 mi
Independence Monument - 6.1 km / 3.8 mi
Owino Market - 6.4 km / 4 mi
St. Francis Hospital - Nsambya - 6.7 km / 4.1 mi
Embassy of Sudan - 6.7 km / 4.2 mi
All Saints Cathedral - 6.7 km / 4.2 mi
Embassy of Sweden - 7 km / 4.3 mi
The Acacia Mall - 7.1 km / 4.4 mi
Embassy of France - 7.2 km / 4.4 mi
Kisementi - 7.2 km / 4.5 mi
The nearest major airport is Entebbe Intl. Airport (EBB) - 44.8 km / 27.9 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).
Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kampala? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy local and international cuisine at Dolphin Resto, a poolside family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Rooms
Make yourself at home in one of the 27 air-conditioned rooms featuring fireplaces and plasma televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
All facilities in Dolphin Suites
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Outdoor pool
- Barbecue
- TV lounge
- Spa
- Picnic area
- Garden
- Health club
- Library
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
General
- Lockers
- Smoking area
- Fireplace in lobby
- Banquet
- Parking
- Terrace
Food and Drinks
- Poolside bar
- Buffet breakfast
- Breakfast
- Snack bar
Transportation
- Casino shuttle
- Shopping center shuttle
- Airport transfer
- Theme park shuttle
Business Facilities
- Conference center
- Business facilities
- Conference rooms
- Computer station
Public Facilities
- Coffee shop
- Safety deposit box
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Dolphin Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
11:00 - 00:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Service Animals Not Allowed
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 11:00 - 00:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Dolphin Suites | 27 |
Number of floors in Dolphin Suites | 2 |
Another facilities in Dolphin Suites | Outdoor pool, Barbecue, TV lounge, Spa, Picnic area |
Frequently asked question in Dolphin Suites
What are available facilities at Dolphin Suites?
There are top facilites at Dolphin Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dolphin Suites?
The standard check-in time at Dolphin Suites is starting from 11:00 - 00:00 while the latest check-out time is at Before 10:00
Does Dolphin Suites provide breakfast?
Yes, Dolphin Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dolphin Suites?
Dolphin Suites is a 3.0-star hotel.
How many floors does Dolphin Suites have?
Dolphin Suites has 2 floors.
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More Reviews from Other Guests in Dolphin Suites
Overall Ratings & Reviews Dolphin Suites
Other sources (59)
7,8
Pleasant
From 59 reviews
Cleanliness
8,0
Room Comfort
7,6
Location
7,6
Service and Facilites
7,8
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Traveler Reviews Dolphin Suites
Number of reviews per page
20
40
Top reviews
Epiphane
Leisure with Partner
8,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The staffs were very friendly and helpful. The facilities is a good one. It can do with some improvements.
Basil
Business
8,0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Loved the pool area
Mallory
Leisure with Partner
10,0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Great place to stay, thank you!
Isaac
8,0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Great and safe place overall! Great breakfast
JOHN
Business and Leisure
10,0
/10
Reviewed 182 week(s) ago
Expedia Group verified review
I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant.
Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
Verified traveler
with Partner
6,0
/10
Reviewed 234 week(s) ago
Hotels.com verified review
Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours.
Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it.
Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel.
Before Covid it was much better. I hope it improves.
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Verified traveler
Business
6,0
/10
Reviewed 237 week(s) ago
Hotels.com verified review
Stay was good. No TV working though which was disappointing.
One towel in room, even though 2 guests checked in. Had to ask each day for a second towel.
Restaurant Menu is limited. Service was a little lazy.
Bed comfortable. Room very clean.
Verified traveler
Business
2,0
/10
Reviewed 269 week(s) ago
Expedia Group verified review
Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
Tracy
10,0
/10
Reviewed 376 week(s) ago
Hotels.com verified review
Loved the place, very peaceful and that staff was very helpful and friendly.
Family friendly on weekends with the floating devices and jump tower.
Verified traveler
Business and Leisure
8,0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
Verified traveler
6,0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
The morning buffet is not good, as they don’t have much things on their buffet cart. Inside your room also you can hear what’s happening in the next room, as that much sound disturbance is in night time.
Maurice
8,0
/10
Reviewed 424 week(s) ago
Hotels.com verified review
Useful hotel for Kampala . Quiet, clean and comfortable. Shiwing sign of wear. Staff could be a little more attentive. Disappointed that pool was not functioning - guests should be told as that is one of the benefits.
Verified traveler
8,0
/10
Reviewed 442 week(s) ago
Hotels.com verified review
It was nice. Would be much more better if they serve weekend breakfast in the same way as the weekdays.
Bathroom was very clean, too.
Verified traveler
4,0
/10
Reviewed 454 week(s) ago
Expedia Group verified review
Cockroaches, stale breakfast. The positive was wifi fast
kevin
2,0
/10
Reviewed 459 week(s) ago
Hotels.com verified review
When I got to Dolphin suites I was told that they were fully booked and would move me to another hotel of similar quality. The hotel they booked me into did not even serve breakfast .
MJ
2,0
/10
Reviewed 500 week(s) ago
Hotels.com verified review
I don't know how it is possible this property had such a good rating.
overwhelming smell of urine, small bed, not clean, noisy
Verified traveler
8,0
/10
Reviewed 515 week(s) ago
Hotels.com verified review
Nice property. Quiet. Need to have own transport or be willing to walk and catch a motorcycle taxi. Service at breakfast and lunch was a little lacking. Noise between rooms was bad. I woke up at 5am two days because of the snoring in the room next to me. One balcony is for two rooms so they are not private. Solid three star.
Angela
10,0
/10
Reviewed 519 week(s) ago
Hotels.com verified review
I have stayed at 7 different 3 star hotels in Kampala and this is the first hotel that I would go back to. The meals were delicious and staff were so friendly and accommodating. They specially prepared eggs and bacon for breakfast (upon my request) and it was exactly how I like it and at no extra charge (could have buffet as well).
They can put a refrigerator in your room on request.
The rooms are refurbished and very clean and comfortable. There is plenty of hot water and the air conditioner works well. The wifi speed is great, too.
The surrounding gardens are lovely and make you feel like your miles away from the bustling city, yet your only minutes from shops, restaurants and attractions.
I would definitely recommend this hotel and will be staying there again very soon.
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Clearcape
4,0
/10
Reviewed 580 week(s) ago
Expedia Group verified review
Take a hotel in a great location, with a pool, owned by one of the big luxury chains in Uganda, and somehow make it a disappointment
Bugalobi is very convenient for the city, and the area is quiet and pretty. Close by and within a walk you have the Village Mall, with Java coffee and a range of useful shops. The hotel is also quiet and pretty with a pool. All good. And the Indian food at the hotel is a real plus
However, due to a particular management style prevalent in Uganda, the management and the staff do not get on, and therefore the customer experience gets lost in the middle. So don't expect anything in this hotel to be done with you in mind. The front desk staff are distinctly unfriendly, and deliberately slow. Rooms are cleaned in a uniquely inefficient way leaving them unusable for most of the day without towels or sheets. The pool is there but only 2 or so of the twenty recliners will have cushions. No towels. On - and someone on the staff loves cricket. certainly not Uganda's or their guests favorite sport. Nevertheless, its on all the time and is usually the channel that works on the tv, when the others do not. Sometimes its on two channels simultaneously. Not so important, but indicative of the approach where the staff focus on their own preferences first.
So if you love cricket, Indian food, and have a generally high tolerance for sulky staff - this is the place. My second visit, and I can't see myself returning.
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Joseph
Family
8,0
/10
Reviewed 584 week(s) ago
Hotels.com verified review
This is a very nice hotel, a little dated, but still in good condition. Room had an outdoor balcony which was pleasant in the afternoon or evening. Staff and service at hotel were excellent. One complaint: WiFi was very slow. Also, there were insufficient electrical outlets for the devices a modern day traveler typically carries.
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Number of reviews per page
20
40
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