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el PRADO
Hotels
9,4
/10
Exceptional
558 reviews
What Guests Say About Their Stay
Gordon
10,0
/ 10
Perfect location in beautiful downtown Palo Alto
Very comfortable room and great car vallet service.
Cameron
10,0
/ 10
The hotel and staff were exceptionally friendly and accommodating during our stay as I had recently undergone surgery at Stanford. They went out of their way to make me comfortable. It is a lovely hotel with luxury amenities.
Julie
10,0
/ 10
My most recent stay at El Prado was fantastic! The rooms are a very decent size, the bed super comfortable and the staff is super accommodating and friendly. Highly recommend!
In the Area
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520 Cowper Street, Santa Clara County, California, United States, 94301
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in el PRADO
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What's around el PRADO
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520 Cowper Street, Santa Clara County, California, United States, 94301
Discover More About el PRADO
Location
Staying at el PRADO is a good choice when you are visiting Santa Clara County.
About el PRADO
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from el PRADO exclusively for you.
Get precious and unforgettable moment during your stay at el PRADO.
All facilities in el PRADO
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
Things to Do
- Romantic proposal packages
- Garden
- Library
General
- Banquet
- Ballroom
- Terrace
Transportation
- Limo or town car service
- Valet parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in el PRADO
Important Note
- Fee for full breakfast: approximately USD 10 to 100 per person
- Valet parking fee: USD 35 per night (in/out privileges)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The property will be renovating from January 14 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
- Meeting facilities
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at el PRADO | 62 |
Number of floors in el PRADO | 4 |
Another facilities in el PRADO | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in el PRADO
What are available facilities at el PRADO?
There are top facilites at el PRADO such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at el PRADO?
The standard check-in time at el PRADO is starting from From 15:00 while the latest check-out time is at Before 11:00
Does el PRADO provide breakfast?
Yes, el PRADO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in el PRADO
Other sources (558)
9,4
Exceptional
From 558 reviews
Cleanliness
9,6
Room Comfort
9,6
Location
9,8
Service and Facilites
9,4
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Traveler Reviews el PRADO
Number of reviews per page
20
40
Top reviews
gloria
Friends and Family
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
One of the nicest rooms we’ve ever stayed in. Great staff so helpful
Gordon
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Perfect location in beautiful downtown Palo Alto
Very comfortable room and great car vallet service.
Cameron
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The hotel and staff were exceptionally friendly and accommodating during our stay as I had recently undergone surgery at Stanford. They went out of their way to make me comfortable. It is a lovely hotel with luxury amenities.
James
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very helpful staff! Appreciated our upgrade!
H
Business and Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good site and well managed team.
Ian
Business with Partner
8,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
While the daytime front desk manager provided 5 star service, when the night time manager started it was amateur hour. The doorman also never opened the door for me. Surprising for a hotel of this caliber. Otherwise the property itseld was a gem. The room felt so comfortable, as if we were at home in our apartment. The bathroom was especially nice with marble tile. Also, not related to my review but there is a coffee machine in a common area that is for employees only. It seems a little odd.
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Julie
Business
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
My most recent stay at El Prado was fantastic! The rooms are a very decent size, the bed super comfortable and the staff is super accommodating and friendly. Highly recommend!
Nikka
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The best hotel near Stanford!
Michelle
Friends and Family
10,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Beds were plush. Room very comfortable and spacious. Coffee bar was very convenient. Great location and service.
Lindsey
10,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Pre-check in was extremely efficient and helpful. Rooms clean and well appointed. Bed and pillows very comfortable.
Alissa
Business with Partner
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We enjoyed our brief stay! I would stay here again in a second. Lovely- highly recommend!
Verified traveler
10,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Lovely room to crash for weekend after long haul flight from Asia. Bed comfy and linens/ towels good quality. Room quiet and perfectly dark. Nice extra to have free coffee in mornings!
Elizabeth
10,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Fantastic. I was with my fur child (🐶) and we were both treated so kindly. The room was beautiful and the bed was like a cloud. We’ll definitely stay here again!
Thomas
Leisure Family
6,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The room that was given was a weird L shape room on the inside corner of the property. The layout feels claustrophobic and inconvenient for a supposedly upscale hotel.
I booked this room for my parents while they were visiting, and even though they had no complaints, I still felt embarrassed setting them up in this room.
andrea
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
I’ve stayed here multiple times. It is very easy and convenient. Rooms are cute and good size.
FEDERICO
Business
10,0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Everything went well, as usual. Spacious room, quick check in and check out. Very efficient staff. with a great restaurant too ( Il Fornaio)
Nima
Business
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The best hotel experience I've ever had and I frequently travel for work and pleasure. Staff was so helpful. Property is gorgeous and has European vibes. Bed was comfy. Balcony was an excellent touch. Food was delicious. Conveniently located to everything DT Palo Alto has to offer. Board room. General use space. hard to top. Will definitely be back.
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Steve
Leisure with Partner
10,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
This is one of the best hotels that I've ever stayed at.
Teresa
10,0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
We’ve stayed at Prado 6-8x over last 2 years … and it remains our “ go to” in Palo Alto for 1-5 days stays. The rooms are lovely — nice linens, towels, good black out curtains etc - and service is awesome!
Verified traveler
Friends and Family
10,0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Really lovely hotel - comfortable bed, immaculate bath, and quiet.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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