Extended Stay America Suites Los Angeles Torrance Blvd

Room floor dirty, made my feet black

the place is ok. Convenient and readily available. But the room has this unexplainable odor. Don’t know if from a previous guest perfume or cologne. It just doesn’t smell fresh. Maybe, the room needed to be air out. Like open the window or something.

It was ok because I was displaced from my home due to termite extermination. The hotel workers Vicki and Marcus were very helpful. The only things that was unacceptable were the table in the room legs were too loose to eat on, housekeeping is not doing a good job with cleaning. It was trash under the beds and the floors was filthy!

Not a very nice property at all. People hanging outside the doors, dirty rooms, dirty kitchen. Literally gave mental hospital vibes. Will never stay there again.

Smells

They really need to do something about the doors. Getting in and out with a cart or wheelchair is very difficult. They should install automatic doors for safety of the disabled people

Room was in bad shape furniture all beat up cabinetry beat up lights between beds not working bathtub drain not working would not plug up to take a bath door at sink in kitchen, broken vent hood, rusted stove top rusted floors were dirty shelf in closet cut in half hanging down TV to low Cabinets missing legs 8 o’clock to 230 very noisy somebody closing doors beating on floors or something slept in Truck first night because of noise worst hotel I’ve ever stayed in

I was given a wrong key room and entered another persons room while they were sleeping. It was a very traumatizing experience. I was then given a room that was covered in smoke residue, hair all over the shower, and the floor was disgusting. Cheap price but not worth the anxiety.

Check in representative was rude. Had to ask for 2 keys instead of receiving them. I asked for a downstairs room online but when I checked in she said (I believe Erica) that they didn’t have request and only rooms left with king size bed was on the second floor. I asked her to get close to the elevator because of my knee and she put us in the very last room furthest away from the elevator. I believe she did that because I questioned her about her choice of the keys. She was rude and I will never stay there again! We went down for coffee within the allotted time and NO COFFEE! Continental breakfast the last morning was coffee(no decaffeinated) and 2 small muffins left with some kind of prepackaged bars. No splenda, equal or other sweeteners! Handicapped parking consisted of 2 spots!!!

Noisy electric equip. and bad toilet water supply

Stayed here several times in past years. Always pleasant and friendly staff. Good location and rooms .

love it here great staff

i like it here

marcus rocks hands down

The hotel felt unsafe, rooms were not clean and did not smell clean. Staff impatuent and rudr.

It does not look like the pictures.

the property was very dated

staff is kool

love management

The breakfast could be way better!!! It’s kinda tricks you in thinking you’re getting a nice breakfast wrong lol…. The gentleman name Marcus gave the best customer service ever I can’t say the same for some of the other staff. Other than that it was good