Palihotel Hollywood near Universal Studios

Pretty and glamorous boutique hotel!!! Perfect location in front of the beach! I definitely want to go again!. Michael the bartender is so nice and friendly!

My stay was great the parking looked very sketchy and very dirty , all the cleaning supplies was downstairs there were pillows on the ground and a super full trash , checking in was very loud but overall the room was very clean and pretty and comfy stay was okay

Honestly disappointed when I’m paying $300 I expect to have working A/C UNIT. That is an essential, so when I try to call down to let them know I’d need someone to come fix it sure enough the phone didn’t work. When I went downstairs to tell them, they relayed no one could currently fix it and they’d have to send someone in the morning. Needless to say, they never came. Pretty awful experience.

We love the location because it’s near our son’s apartment, however it’s in a sketchy area of Hollywood. When we took our first shower we realized the body wash was totally empty so we had to request more. We love their pool area, but tried to enjoy it on Sunday when they apparently were holding a ticketed event (which we didn’t know about) so there were tons of people there and a dj that was playing loud club music so it was awful. I feel like we paid a lot of $ to stay there so they shouldn’t hold ticketed events for people outside of hotel guests. Also you now have to request for them to clean your room so we did one time and all they did was make the bed. My dirty coffee cup was still there and they didn’t replenish the coffee. They took our dirty towels but left us with one (there were 3 of us staying there) so later in the evening when we had just arrived back to the hotel I had to go down to the front desk and ask for more towels. They were very nice about it but I shouldn’t have had to ask.

Very clean and accommodating staff. Would stay again.

There was no towels in our room. Service was very poorly.

No laundry facilities as described on hotels.com

Loved staying here. Staff was very helpful and even switched my room so I can have a pool view free of charge. Loved the decor! Would definitely come back!

I really enjoyed this hotel! The property was so cute, had great character, staff was super helpful and kind. The room was spacious and comfortable. It was a little noisy but I was also right by the pool. I am not sensitive to noise so this wasn’t an issue for me. I had a great stay and will definitely be back!

terrible noisy air-conditioner and cannot shut it off

I didn't get to enjoy the hotel much, but I do think it was expensive for the service offered. It's located in a quiet area, but close to the Walk of Fame. I was surprised that they didn't clean my room. Considering what I paid, it's unacceptable. I wouldn't stay there again.

Great music around the pool, but needed an iron for my clothes that wasn't provided.

Amazing staff! Very friendly!

Property was located on a busy street, there were a few homeless encampments across the street. The air conditioning in the room was not working. The property seemed a little first and unkept. Would not recommend staying there.

Staff is unresponsive.

I loved everything about the hotel, its quirky, friendly staff, great rooms with a biggish balcony overlooking the pool. Comfortable bed! Will definitely go back

Had a great stay at Palihotel, atmosphere is very laid back and designed well. Room was clean and spacious. My one ding would be we didn’t get our room turned over between days out for unknown reason, didn’t have DND sign up while out. Would’ve appreciated the fresh towels

I've stayed at Palihouse West Hollywood and Silverlake Pool & Inn and had pretty good experiences with both locations and would certainly stay at both again. Both of those locations were well represented by photos, descriptions, and reviews. The only reason I didn't book either of those locations again for this trip was because there were not double bed rooms available. I am shocked by the state of the Palihotel Hollywood. This should NOT be advertised as a 4 star hotel. It is a motel in a sketchy location with a new paint job. The hallways are filthy with heavily stained carpets and stink. The double queen rooms are a joke with their nearly nonexistent windows. There was no valet and zero staff to help with luggage. The elevator from the garage is filthy, jumps, and doesn't line up with the floor. I used to be a housekeeper in a hotel and immediately noticed the heavily stained furniture and the gritty, dirty floor, there was zero sunlight or airflow since the window is a tiny little strip that opens just a crack. We asked to upgrade the room because of how bad the one we were originally given was, but no king rooms were available and the other double queen available was just as bad, if not maybe worse with a tiny ~24" tall window that appears to have formerly been a bathroom window inside a shower. We immediately walked back out of the room, didn't touch anything, and cancelled our booking due to the unacceptable conditions, but the manager wouldn't to give us a full refund

I checked in at 4:15pm and the room wasn't ready yet. (Check in is supposed to be at 3pm) I was supposed to have a room with a pool view but all they had ready was a suite (which I didn't need as I was traveling solo) which was on Sunset Ave and it was so very noisy that I barely slept. Also the room had no towels and wasn't very clean. If I wasn't rushing to an 6pm event I would have asked to change rooms. Dissapointing. Staff was very nice.

Really nice hotel