Super 8 by Wyndham Franklin/Middletown Area

i booked it for a certain day and the website booked it for now so i lose out on money and they couldnt do anything about it

Good

The staff are not helpful at all.They charge a 100 cash deposit for the room no coffee before 6am

Great

It was very clean.

Both, night check-in and morning check-in, seemed to be busy on personal cell phones to notice customers waiting for service. Morning breakfast consist of five muffins, two coffees and apple/orange juice serving machine. Had to eat out.

It was a great room with a much needed hot tub to relax in

The desk clerk was by far the rudest person he didn’t say not one word at check in I told him my name have him my ID he slid my key under the window and went and sat back down watching I think was a basket ball game. Don’t tell me anything about the facility where my room was nothing. The hotel looks ran down and old and the room was really horrible. I will not ever stay at that place again.

DONT WASTE YOUR MONEY! The motel asks for a $100 cash deposit on top of the room price which isn’t mentioned until arrival. To say the Motel was dated and ran down is a nice way off saying it’s a dump, which made me wonder about the deposit. No breakfast as advertised, they put out coffee and 2 small muffins for the entire motel. At check out I was expecting to get my $100 deposit back and a woman who checked the room came up to my wife and told her they’re keeping our deposit cause we burned a hole in the blanket on the bed! First of all we didn’t burn a hole in the blanket, it was already there. I noticed it as soon as we got in the room and pointed out to my wife. Second of all in no way shape or form was that 20 year old blanket worth more than $10. Basics the staff called us liars and refused to give any of our deposit back. I believe they do this as a means to rip off customers. They are nothing more than low life thieves!! If I wasn’t running so late I would have called the police on the employee who stole my $100. She refused to give me her name, refused to give me the managers name, or the owners name! Do yourself a favor and avoid this dump at all cost! It is the worst place I’ve stayed at my entire life. And the rudeness and unprofessionalism is by far the absolute worst if ever ran across!

The tv was broken and we showed the person when we checked in that and when we went to check out next day they tried to say we did it and tried to keep my money

Although the staff was fairly nice the room was absolutely disgusting. Not only did i have to fix my own sink, the toilet wasnt securely placed, one towel that looked used, they tried to charge me 60$ cash even after paying/booking ahead with a credit card, no breakfast, the cleaning lady would beat on the door at 9am sharp even though it wasnt my checkout date. I voiced my opinions and tried to find another hotel, to no avail. Dirty sheets and blanket... Never again!

Property was great. They need to put some stickers on the bottom of the bathtub so you don’t slip. They also need to let people know before they get there that the deposit for damages is cash only! They will not put it on a credit card especially if you go through a third party registration.

The night shift window staff is rude and lazy!! Door cards stop working had to get rep new cards 2 different times beds are wavy not comfy at all. Cheap and efficient pretty much fridge is not cold freezer frozen

Booked as a night getaway out of town for my boyfriend and I. Entire facility smelt of marijuana. Bed felt like you were sleeping in a sheet of plywood. Had one towel for the room with one washcloth.

Ok

The property is kept clean but was sirprised by the cash deposit required that was not mentioned when I booked the stay. I was required to provide $100 cash in order to check in.

There’s a lot of scope for improvement and can’t recommend anyone to stay here as they don’t even have basic amenities to provide. Bed and blankets were not at all clean and they have hairs and holes in it.

I like place good for me

Nice people!

The front desk associate was friendly and talkative. The room was way nicer than expected and the Jacuzzi was much appreciated after a long day.