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Syracuse Grand
Hotels
6,4
/10
Pleasant
955 reviews
What Guests Say About Their Stay
Janice
10,0
/ 10
Went for a concert and a visit to Copperstown.
The hot tub was great, excellent breakfast as well.
Staff was very accommodating, anything we needed we got right away.
Highly recommend this property will most certainly stay there on our next visit to Syracuse.
A++
Lisa
10,0
/ 10
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
doris
10,0
/ 10
Loved the jacuzzi room and my grandson did too! Staff was nice and helpful! 10/10 Recommend
In the Area
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136 Transistor Pkwy, Onondaga County, New York State, United States, 13088
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Syracuse Grand
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What's around Syracuse Grand
136 Transistor Pkwy, Onondaga County, New York State, United States, 13088
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Discover More About Syracuse Grand
Location
Staying at Syracuse Grand is a good choice when you are visiting Onondaga County.
About Syracuse Grand
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Syracuse Grand will surely satisfy you with its great hospitality and affordable price.
All facilities in Syracuse Grand
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Things to Do
- Shops
- Hot tub
- Indoor pool
General
- Parking
- Banquet
Public Facilities
- Others
- Smoke-free area
Family-friendly Facilities
- Children games
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Accessibilty
- Accessible parking
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Syracuse Grand
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 11:30 AM and 3:00 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 15.0 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Syracuse Grand | 61 |
Number of floors in Syracuse Grand | 2 |
Another facilities in Syracuse Grand | Laundry service, Newspaper in lobby, Luggage storage, Express check-out, 24-hour Receptionist |
Frequently asked question in Syracuse Grand
What are available facilities at Syracuse Grand?
There are top facilites at Syracuse Grand such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Syracuse Grand?
The standard check-in time at Syracuse Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Syracuse Grand provide breakfast?
Yes, Syracuse Grand provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Syracuse Grand?
Syracuse Grand is a 2.5-star hotel.
How many floors does Syracuse Grand have?
Syracuse Grand has 2 floors.
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More Reviews from Other Guests in Syracuse Grand
Overall Ratings & Reviews Syracuse Grand
Other sources (955)
6,4
Pleasant
From 955 reviews
Cleanliness
6,6
Room Comfort
7,2
Service and Facilites
7,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Syracuse Grand
Number of reviews per page
20
40
Top reviews
Craig
Leisure with Partner
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Convenient right off the interstate
Colleen M
Leisure Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.
Read More
Joseph
Leisure Family
4,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.
Read More
Melanie A
Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I originally booked a room with a jet jacuzzi tub. When we got there, we were told it was broken. Thankfully they upgraded us to a king suite for no additional charge, but I was really bummed about the jacuzzi. The bathroom in the suite was just a regular hotel bathroom. Breakfast was good the next day, and the staff was kind.
Tiffany
Friends and Family
6,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
Robert
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
overall good, guest laundry was not very good.
Michael
6,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.
Read More
Janice
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Went for a concert and a visit to Copperstown.
The hot tub was great, excellent breakfast as well.
Staff was very accommodating, anything we needed we got right away.
Highly recommend this property will most certainly stay there on our next visit to Syracuse.
A++
David
6,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.
Read More
Lisa
Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
Cassandra
Business and Leisure with Partner
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was not cleaned, sink leaked, ants in the room, shower curtain missing, air conditioner was not on in the gym, pool area needs to be cleaned and updated. Staff was friendly and immediately changed our room.
Danielle
Leisure with Children
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Wish the pool opened earlier and stayed open later
scott
Leisure with Partner
6,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location was great. Ample parking. Friendly staff. The bed was comfortable. The room smelled damp. The faucet in the sink was almost impossible to rinse your hands. The shower curtain kept sliding down getting water all over the floor. Carpet looked worn.
doris
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the jacuzzi room and my grandson did too! Staff was nice and helpful! 10/10 Recommend
Shonda
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Gmgood
Denise
Friends and Family
4,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I stayed last year it was wonderful thos time terrible no water fountain working had no water to buy. Pool dirty at 9 in the morning they ran out of coffee and later on the coffee was cold and not good. Air conditioner was not strong door outdide broken anyone could get in. Ceiling in hall leaking hope it gets back the way it use to be.
Read More
Catherine
Leisure with Children
4,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
If it wasn’t so late at night we would of went somewhere else, but with young children and being on the road for 9 hours we were exhausted, the staff was friendly but the hallway leading to the room was filthy and had a bad odor. The room was dirty as well, did not look cleaned, dirt all over the floor and surfaces as well as the sheets, we used our blankets we brought, there was hair in our towels and wash cloths, the room had a terrible odor. Breakfast was ok, juice, milk and coffee were all watered down. At least the staff were friendly.
Read More
Luberta
Business
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The top was dirty. There was no working phone and I had to walk down the hall to shower in another room. There were only two towels and overall the room just did not appear clean.
I was told that there was just one other room available and when I went in it, it was musty and dirty, and I didn’t stay in that one either. The room that I did stay in as I stated, the phone was missing and I was told that there was an issue with some type of electrical problems, but most importantly, I had to get off the following morning and walk down the hall and around the corner to go into a different room to shower.
Absolutely unacceptable
Read More
Jes
Leisure with Partner
6,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our jaccuzi tubs jets were barely working and that's why we booked the room
Jerry
2,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Room was #3of the worst rooms we ever stayed, toilet seat was completely loose shortage of everything. Walls of room were filthy, curtains grose stained molding and wallpaper loose every where. Room was out dated. I have pics that will be posted somewhere.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Syracuse Grand
Other sources (955)
6,4
Pleasant
From 955 reviews
Cleanliness
6,6
Room Comfort
7,2
Service and Facilites
7,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Syracuse Grand
Number of reviews per page
20
40
Top reviews
Craig
Leisure with Partner
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Convenient right off the interstate
Colleen M
Leisure Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.
Read More
Joseph
Leisure Family
4,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.
Read More
Melanie A
Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I originally booked a room with a jet jacuzzi tub. When we got there, we were told it was broken. Thankfully they upgraded us to a king suite for no additional charge, but I was really bummed about the jacuzzi. The bathroom in the suite was just a regular hotel bathroom. Breakfast was good the next day, and the staff was kind.
Tiffany
Friends and Family
6,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
Robert
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
overall good, guest laundry was not very good.
Michael
6,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.
Read More
Janice
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Went for a concert and a visit to Copperstown.
The hot tub was great, excellent breakfast as well.
Staff was very accommodating, anything we needed we got right away.
Highly recommend this property will most certainly stay there on our next visit to Syracuse.
A++
David
6,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.
Read More
Lisa
Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
Cassandra
Business and Leisure with Partner
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was not cleaned, sink leaked, ants in the room, shower curtain missing, air conditioner was not on in the gym, pool area needs to be cleaned and updated. Staff was friendly and immediately changed our room.
Danielle
Leisure with Children
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Wish the pool opened earlier and stayed open later
scott
Leisure with Partner
6,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location was great. Ample parking. Friendly staff. The bed was comfortable. The room smelled damp. The faucet in the sink was almost impossible to rinse your hands. The shower curtain kept sliding down getting water all over the floor. Carpet looked worn.
doris
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the jacuzzi room and my grandson did too! Staff was nice and helpful! 10/10 Recommend
Shonda
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Gmgood
Denise
Friends and Family
4,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I stayed last year it was wonderful thos time terrible no water fountain working had no water to buy. Pool dirty at 9 in the morning they ran out of coffee and later on the coffee was cold and not good. Air conditioner was not strong door outdide broken anyone could get in. Ceiling in hall leaking hope it gets back the way it use to be.
Read More
Catherine
Leisure with Children
4,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
If it wasn’t so late at night we would of went somewhere else, but with young children and being on the road for 9 hours we were exhausted, the staff was friendly but the hallway leading to the room was filthy and had a bad odor. The room was dirty as well, did not look cleaned, dirt all over the floor and surfaces as well as the sheets, we used our blankets we brought, there was hair in our towels and wash cloths, the room had a terrible odor. Breakfast was ok, juice, milk and coffee were all watered down. At least the staff were friendly.
Read More
Luberta
Business
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The top was dirty. There was no working phone and I had to walk down the hall to shower in another room. There were only two towels and overall the room just did not appear clean.
I was told that there was just one other room available and when I went in it, it was musty and dirty, and I didn’t stay in that one either. The room that I did stay in as I stated, the phone was missing and I was told that there was an issue with some type of electrical problems, but most importantly, I had to get off the following morning and walk down the hall and around the corner to go into a different room to shower.
Absolutely unacceptable
Read More
Jes
Leisure with Partner
6,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our jaccuzi tubs jets were barely working and that's why we booked the room
Jerry
2,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Room was #3of the worst rooms we ever stayed, toilet seat was completely loose shortage of everything. Walls of room were filthy, curtains grose stained molding and wallpaper loose every where. Room was out dated. I have pics that will be posted somewhere.
Number of reviews per page
20
40