5 Stars Hotels in Thanh Xuan District, Vietnam

Helpful staff and very friendly

low quality service. there was no hot water in a cold winter day. things were as in a motel with 1/3 price, even some motels have better services. will never come back.

I live in twin rooms, without windows

I booked a room and got confirmed at 5:30pm, however, when I showed up at the hotel, I got response that there was no room left since 2pm with that type I had confirmed earlier. It was good then when the hotelier managed to provide me the higher class room. Perhaps there was bug in communication. Hope this will not happen again. Apart from that, it was all good (ah, no meal to rate).

Women's reception is not polite to guests. The cost service in the hotel we know for ourselves, as long as we serve the guests well, not put the money problem first. Just because a female receptionist said it made me happy for the remaining 2 days. Apart from this problem, everything is ok. Clean and comfortable rooms are quiet, Nam reception is enthusiastic and happy with guests. Thank you hotel, will come back if you come to Hanoi to work.

Please don’t set a title “hotel” easily for this place, not worth it. This place just can be a hostel without elevator. I have booked before 10 days but when I came there they have not known about my booking. After checking with their team, they gave me a fifth floor room with the weak signal wifi. Room is dirty with lot of ants, the bed sheet and blanket are dirty with many stains that can not be washed clearly. Bathroom toiletries are also not clean with a comb that has lots of hair on it. OMG, this is a terrible experience. Luckily I just had to stayed 1 day in Hanoi, I will never stay at this place anymore.

I really like the space there

The hotel is a bit old, beds are not clean

Great hotel in Hanoi nice service smile from reception and have told them if you want to breakfast before 6.00 AM