Mercure Hai Phong

Dear Ms. Thy, Mercure Hai Phong thank you very much for your comment. The hotel will continuously improve further to give customers the most comfort and wonderful experience while staying here. Hopefully in the future, Mercure Hai Phong will have the opportunity to welcome Ms. Thy. Best regards, Mercure Hai Phong

Dear Ms. Huong, It is great that Mercure Haiphong hotel has the opportunity to welcome and serve her. Even more amazing is that your experience with me has been quite good...Wishing you and your family a lot of health and peace. Hopefully Mercure Haiphong is still the choice for everyone in the near future. We will try our best to provide the safest service during this difficult epidemic. Have a nice day!

Dear Mr. Chang, Thank you so much as during this difficult time due to Covid, you guys believed and gave us the chance to serve you. Sure that our world is facing with a dangerous Virus but we believe that we will success get over this time. We would like to send our love to you guys and hope you can feel it...<3 Take care and wishes to welcome you again. Mercure Haiphong,

Dear Bee, Thank you so much for your kind feedbacks. This is our motivation so we can do better in the future. Hopefully we can have chance to welcome you again. Best regards, Ms. Ngoc (E-Commerce Executive)

Hello Ms. Hanh, Thank you for choosing Mercure Hai Phong as a place to stay for your vacation. Mercure Hai Phong always strives to give customers a great experience and is happy that Ms. Hanh is satisfied with her experience. We hope that Mercure Hai Phong is always the first choice of Ms. Hanh and her family during each holiday. Best regards Mercure Hai Phong

Dear Mr Phuc, Mercure Haiphong is very pleased to have the opportunity to serve you for your recent trip. More than happy, the trip seemed to make him quite satisfied. This is the happiness of our Mercure Hotel team. Hope you stay healthy, we will also overcome the pandemic with safe trips. Wishing you health and success! Mercure Haiphong team,

Dear Ms. Minh, Mercure Haiphong Hotel deeply apologizes to you for your recent experience. The relevant departments on my side have received the information and checked the service history for that day. This case will be recognized by the hotel management and develop a direction for further training for staff to improve service quality in the near future. Thank you so much for sharing this information. I also hope that Phuong will come back once in the near future, if we have the opportunity, we will try to improve day by day. Wishing you and your family good health! Love, Em Dinh - Assistant to the revenue and reservation manager

Dear Ms. Thanh, Thank you for trusting and choosing Mercure Hai Phong. Customer satisfaction is the top priority of the hotel and Mercure Hai Phong will make more efforts to bring more excellent services to customers in the future. Thank you very much for your feedback and hope that Mercure Hai Phong will always be the first choice for your vacation with your family. Best regards, Em Ngoc (Online salesperson) Mercure Hai Phong