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The One Premium Hotel
Hotels
7,8
/10
Pleasant
328 reviews
What Guests Say About Their Stay
Distance To City Center (16)
Staff Friendliness (14)
Surroundings (9)
Family Friendly (9)
Leau Chee Yung
9,4
/ 10
Friendly staff and great location.
Leau C. Y.
9,4
/ 10
Great location just beside the Ben Thanh market market, I usually booked the vip room which was a big spacious room when I travelled to hcm every month. The lady boss Trang and the receptionist Lan are very friendly and they spoke good English. The staff there are helpful too.
Nguyen T.
9,7
/ 10
Good location. Service was great, staff was friendly and polite. They offered us a room with bathtub and free breakfast (the buffet was pretty good). That was really nice with a price like that.
In the Area
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29 Thu Khoa Huan, District 1, Ho Chi Minh City, Vietnam, 700000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in The One Premium Hotel
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What's around The One Premium Hotel
29 Thu Khoa Huan, District 1, Ho Chi Minh City, Vietnam, 700000
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Location
Staying at The One Premium Hotel is a good choice when you are visiting Bến Nghé.
About The One Premium Hotel
Not only located within easy reach of various places of interests for your adventure, but staying at The One Premium Hotel will also give you a pleasant stay.
The One Premium Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, The One Premium Hotel is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The One Premium Hotel.
The One Premium Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at The One Premium Hotel will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The One Premium Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The One Premium Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, The One Premium Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The One Premium Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The One Premium Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The One Premium Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The One Premium Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The One Premium Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, The One Premium Hotel is the right place to stay.
All facilities in The One Premium Hotel
Functional Hall
Lobby
Exterior
Bedroom
In-room Bathroom
Hotel Services
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Tours
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Shuttle Service
- Airport transfer (surcharge)
- Cruise shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Train station pickup
- Airport transfer
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
Transportation
- Area shuttle with surcharge
- Bicycle rental
- Car rental
Connectivity
- Internet point
- Free WiFi
General
- AC
- Non-smoking room
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in The One Premium Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Enjoy your days in a wonderful Vietnam and feel like being at home whether you are on business trip or on vacation. Situated at the City centre, it takes 20 minutes drive from Tan Son Nhat International Airport. It is very closed to shopping centers, governmental offices and many other popular tourist sites: Independence Palace, Ben Thanh market, Notre Dame church and museums etc. Especially it take 20m walk to Ben Thanh Market.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The One Premium Hotel | 22 |
Number of floors in The One Premium Hotel | 10 |
Another facilities in The One Premium Hotel | Welcoming drinks, Concierge, Doorman, Early Check-in, Express check-in |
Frequently asked question in The One Premium Hotel
What are available facilities at The One Premium Hotel?
There are top facilites at The One Premium Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The One Premium Hotel?
The standard check-in time at The One Premium Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The One Premium Hotel provide breakfast?
Yes, The One Premium Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The One Premium Hotel?
The One Premium Hotel is a 3.0-star hotel.
How many floors does The One Premium Hotel have?
The One Premium Hotel has 10 floors.
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More Reviews from Other Guests in The One Premium Hotel
Traveloka (276)
Other sources (52)
7,8
Pleasant
From 276 reviews
Provided by travelers on
Cleanliness
7,5
Room Comfort
7,4
Meal
7,9
Location
8,3
Service and Facilites
7,7
People often mention about The One Premium Hotel
All
Bedroom (18)
Staff Friendliness (16)
Surroundings (15)
Soundproof (14)
Distance to City Center (12)
Room Space (12)
Bathroom (10)
Hotel Area (9)
Accessibility (8)
Ambiance (8)
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Traveler Reviews The One Premium Hotel
Number of reviews per page
20
40
Customer reviews
DT
Dang T. T. T.
Leisure
9,4
/10
Reviewed 5 day(s) ago
I stayed at the hotel for 6 days. The hotel staff supported me very enthusiastically, the hotel is in the center of District 1, easy to move around. Just a small comment is that the hotel slippers do not have grip, so I fell once when I went down to the ground floor to get my things, the staff lent me another pair of slippers to wear in the room, so it was temporarily fixed.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review The One is happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
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Nguyen T. H.
8,3
/10
Reviewed 1 week(s) ago
The room is spacious, the bed is big, but the room has an unpleasant smell, plus the soundproofing is not good, I can hear the washing machine spinning right next to the room.
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Accommodation's Reply
16 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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N***o
8,2
/10
Reviewed 1 week(s) ago
The staff came to clean the room and saw the air conditioner leaking water, so they called a technician to fix it. Satisfied with this place, will come back again.
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Accommodation's Reply
15 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
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PT
Pham T.
Leisure
9,1
/10
Reviewed 3 week(s) ago
The room is very nice, the room has a very pleasant coffee smell. The location is 3 steps from Ben Thanh market, near the bus stations. The only thing is that the hotel is opposite a bar, from 12am the music is very loud. My family was tired after going out so the loud music still let us sleep well. I have trouble sleeping but after covering myself with the pillow for a while, I fell asleep without knowing it, not knowing what time the music was until.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
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Van A.
10,0
/10
Reviewed 5 week(s) ago
Great. Close to the center, easy to get around.
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3 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
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Van A.
10,0
/10
Reviewed 5 week(s) ago
Friendly staff, central space, near Ben Thanh market. Will recommend to friends
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4 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
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np
nguyen p. h. a.
10,0
/10
Reviewed 5 week(s) ago
Stayed at 20 Dang Thi Nhu branch, bright room, friendly Cece
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1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
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H***g
Staycation
6,4
/10
Reviewed 6 week(s) ago
The hotel is opposite the bar so it's very noisy in the evening and at night. The day I went there, I had children and they arranged for me to stay on the top floor without an elevator. The house was under renovation and there was a lot of fine dust, and especially the floor I was on had plaster walls so the soundproofing was very poor so I couldn't sleep 🥲
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4 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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C***g
8,4
/10
Reviewed 6 week(s) ago
Small hotel, opposite is a bar with loud music, can't sleep 🙂
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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L***E
Staycation
5,0
/10
Reviewed 7 week(s) ago
The hotel is terrible! Opposite is a bar that opens very late, is noisy and has no soundproofing, the walls are banging so loud that you can't sleep! The hotel is surrounded by horrible vomit! My family checked in at 12am due to a late flight and checked out at 1am because they couldn't stand it! They canceled the 2 nights they booked here! The old, broken air conditioner kept shutting down, and it was crazy hot!! When checking out, the staff didn't seem surprised at all, as if they were used to it >”< The room was small, narrow, smelly, and old! Besides the location in District 1, there was nothing good about it in general!! The room photos were not the same as the actual room outside, so disappointing!!!
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. During your stay, the receptionist provided the correct room you booked, the bar area and the exterior of The One could not intervene because it was beyond their capabilities. And when you checked out early - according to the network policy, you will not be refunded. But the hotel management has supported contacting Traveloka to refund 1 night for you because of the bad experience. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will be able to welcome you with the best quality. We hope you understand and hope to have the opportunity to serve you better in the future. Thank you.
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a***a
6,8
/10
Reviewed 9 week(s) ago
The hotel staff is friendly. However, it's across from a noisy clubhouse that stays open until 3 a.m. The area is mostly shophouses and isn't very clean. It's a stark contrast to the photos.
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2 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards
N***n
5,3
/10
Reviewed 11 week(s) ago
My family booked a room here before checking in, a friend called on the landline to urge me to deposit a deposit to hold the room. I was careful so I didn't deposit. When I arrived to check in, they didn't let me see the room I wanted to book, saying that there was a staff to fix the air conditioner. They let my family stay on the 9th floor without an elevator, then had to stay in a room without a window and a bed, very stuffy... My family didn't agree so they transferred my house to hotel 313 Pham Ngu Lao, here is also bad. The price is expensive and not commensurate with the room. It's a scam. I will review it on the Travel pages in Ho Chi Minh City so that those who book rooms on apps will know and avoid it.
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5 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest - First of all, The One would like to sincerely thank you for taking the time to respond. The One is very sorry that your family's experience was not as expected - Contacting to confirm the reservation and reserve a room is the hotel's standard procedure to ensure the rights of guests, especially during peak times. However, we fully respect the decision not to deposit for safety reasons - When you arrived to check in, the room was initially booked and was being repaired for air conditioning, so the hotel proactively offered to upgrade the room for free to ensure the experience, however, you were not satisfied because you had to walk and agreed to move to another branch - After using the room at another branch for a few hours, you requested to check out because the room did not meet your needs. Although according to policy, this case may incur additional charges, we still support a full refund and 100% free of charge to show goodwill
Once again, we sincerely apologize if the experience is not complete and makes you unsatisfied. The hotel always appreciates all contributions and will strive to improve the quality of service further, Thank you
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T***g
6,3
/10
Reviewed 14 week(s) ago
Too noisy hotel. I wouldn't recommend it to anyone.
5 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our services. We hope that in the near future we will be able to welcome you with the best quality. Kind regards
H***y
Business
8,5
/10
Reviewed 15 week(s) ago
The room is new, beautiful and airy.
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7 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
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P***g
Staycation
6,5
/10
Reviewed 19 week(s) ago
First, I rate this hotel overall with my experience as 2 ⭐️, the staff is enthusiastic, the hygiene is okay. When I first checked in, I smelled a bit of cigarette smoke, and then another thing, the room was cleaned but the shit pants were still hanging on the hanger, I had to go down and ask the receptionist to check the room again, but he asked again, is it mine? It's really bad 🤦🏻♀️, it's really noisy, but it seems like the neighboring areas are being repaired or something, so I was sleeping this morning and heard too much noise, due to the incident, I had to go to this hotel temporarily, but I will come back.
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6 people find it helpful
Accommodation's Reply
16 May 2025
Dear Guest:
First of all, we would like to sincerely thank you for taking the time to share your experience at the hotel. We are extremely sorry that your stay was not as perfect as expected
- Regarding the issue of cigarette smell in the room, as well as the incident related to remaining items and inappropriate response from the receptionist, we would like to apologize and will seriously check, rectify the working process as well as retrain the staff on handling skills. Regarding the noise from the neighboring area under repair, this is beyond the control of the hotel, however, The One will try to work with the area manager to limit the impact on guests
Once again, we would like to sincerely apologize and look forward to the opportunity to serve you better in the future if you have the opportunity to return. Thank you. Best regards
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H***m
Leisure
6,5
/10
Reviewed 19 week(s) ago
The room is opposite the pub. It was very noisy all night. The room is not soundproof at all.
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4 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr/Ms We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards
P***n
6,6
/10
Reviewed 24 week(s) ago
Dirty towels, too noisy because there is a bar across the street
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6 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Guest
Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. Hopefully in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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C***u
5,4
/10
Reviewed 25 week(s) ago
The hotel smells like cigarettes. I never go back there.
2 people find it helpful
Accommodation's Reply
30 Mar 2025
Dear Mr/Ms We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our services. We hope that in the near future we will be able to welcome you with the best quality. Kind regards
Duy M.
5,0
/10
Reviewed 29 week(s) ago
Too scared with the view opposite DISTRICT K. Extremely noisy
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1 people find it helpful
Accommodation's Reply
12 Mar 2025
Dear , We are very sorry to hear that your experience was not as expected in terms of noise across the street. We understand that a quiet space is important for a relaxing stay. The hotel is located near busy areas, but we will review our noise reduction measures to improve the guest experience. We appreciate your comments and will work to improve the soundproofing of quieter rooms in the future. We hope that you will give us the opportunity to serve you better on your next stay. Thank you very much for sharing your comments, Thank you
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M***i
5,3
/10
Reviewed 30 week(s) ago
Old bedding, porridge color. Came to check in at 11pm but I couldn't lie down and had to move to another hotel. My room was on the 9th floor, took the elevator to 8th and had to walk up 1 floor. I lost money and had a numb experience.
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Accommodation's Reply
03 Mar 2025
Dear Customer
Thank you for sharing your feedback about your experience. The One is very sorry to hear that you were not satisfied with the quality of the bedding and the condition of the room you stayed in. Your contributions are very important for us to consider and improve the quality of our services. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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Number of reviews per page
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40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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