9,1
Exceptional
From 27 reviews
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People often mention about Kraton Family Spa Treatment
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✨ Ambience (18)
⭐️ Service result (17)
💪 Therapist’s skills (16)
🎟️ Ticket redemption (14)
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Traveler Reviews Kraton Family Spa Treatment

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What people say
LINDA
icon-origin-TRAVELOKA
7,0
/10
Reviewed 137 week(s) ago
yesterday, after going home from vacation, we immediately got a massage here at 17.15 ... I don't know if the therapists were already tired of other massages all day because we came in the afternoon or the therapists who massage us are not good at massages. duh, it's not really, the massage technique isn't okay. even though before I massaged here the therapist was really good at the massage. The last one I massaged was just pressed on my body until I felt tight😑 I shouldn't have pressed it but massaged it. really sorry yesterday massage. the soreness doesn't go away instead it just wastes time & wastes money. and the thing that makes it the most uncomfortable, I was told to leave the car keys, because parking here is really difficult. but when I came here I objected to entrusting the key. because in my opinion the car has very deep privacy, in fact I just got home from Kuala Lumpur, all the luggage is still in the car because no one has come home yet. because when we arrived at KNO we immediately got a massage. Next, whatever the reason is that you have to leave the car keys, in my opinion, it's inappropriate and not polite. so I don't feel comfortable because of that incident. Initially, I really recommend this place. but the second time I visited was very disappointing
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Zettira
icon-origin-TRAVELOKA
10,0
/10
Reviewed 146 week(s) ago
cleanliness is guaranteed. skilled therapist
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EVI R. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 148 week(s) ago
the staff is friendly and very satisfied with the treatment
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Guest
icon-origin-TRAVELOKA
10,0
/10
Reviewed 150 week(s) ago
The service is very good, the therapist is also communicative and always asks for the comfort of the client.
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EVI R. S.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 150 week(s) ago
satisfying and professional. recommended
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EVI R. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 154 week(s) ago
everything ok and the staff is friendly
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Nanisa I.
icon-origin-TRAVELOKA
7,0
/10
Reviewed 155 week(s) ago
Even though I just arrived, I was told I couldn't redeem the voucher because the reception kept asking for the barcode. I'm confused, what barcode? Because it's not in the app. He phoned here and there. We were almost rejected. Only after calling the owner, we were accepted. Want to relax, even pull the tendons insistently. In the application it says max arrival at 20. In fact, it's different.
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Lenni M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 163 week(s) ago
the therapist is friendly and the massage is really really refreshing. very suitable for light healing
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Resky P. R.
icon-origin-TRAVELOKA
8,0
/10
Reviewed 163 week(s) ago
The therapist has no power. The massage is really soft. Too much distracted
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EVI R. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 165 week(s) ago
the staff very nice and friendly
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sirilla t.
icon-origin-TRAVELOKA
8,0
/10
Reviewed 173 week(s) ago
the place is out of dated. need to be rehabilitated. cleanliness is lacking. the therapist is friendly but the massage is still lacking. overall the voucher redeem was fast.
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1 people find it helpful
Grace M. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 187 week(s) ago
The therapist is friendly, the service is also good. thank you
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Romiza
icon-origin-TRAVELOKA
10,0
/10
Reviewed 194 week(s) ago
Very good, the most recommended SPA service in Medan in my opinion. Friendly therapists, all staff are good, service is okay
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Muhammad
icon-origin-TRAVELOKA
10,0
/10
Reviewed 196 week(s) ago
Great place for relaxation massages... Cozy
1 people find it helpful
Muhammad
icon-origin-TRAVELOKA
10,0
/10
Reviewed 203 week(s) ago
It’s good nothing special, I’ve come to this place many times before because it’s close to my home and it’s cozy very relaxing...
1 people find it helpful
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Maya A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 204 week(s) ago
good, the place is also comfortable, very happy
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Ratna D. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 228 week(s) ago
Comfortable ... And not too bright, quiet, the staff is friendly
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Endah S.
icon-origin-TRAVELOKA
8,0
/10
Reviewed 229 week(s) ago
It is fun to relax in between activities, the staff is friendly, the therapists are well trained and polite.
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Ratna D. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 230 week(s) ago
yesterday got a therapist whose name was tasya ... really delicious ... the redeem process was fast ... didn't use waiting long
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Ratna D. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 236 week(s) ago
anyway the last one was the massage at the Kraton Spa, the therapist was great ... it's normal too good ... but this time warbiyasak
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