Kraton Family Spa Treatment

yesterday, after going home from vacation, we immediately got a massage here at 17.15 ... I don't know if the therapists were already tired of other massages all day because we came in the afternoon or the therapists who massage us are not good at massages. duh, it's not really, the massage technique isn't okay. even though before I massaged here the therapist was really good at the massage. The last one I massaged was just pressed on my body until I felt tight😑 I shouldn't have pressed it but massaged it. really sorry yesterday massage. the soreness doesn't go away instead it just wastes time & wastes money. and the thing that makes it the most uncomfortable, I was told to leave the car keys, because parking here is really difficult. but when I came here I objected to entrusting the key. because in my opinion the car has very deep privacy, in fact I just got home from Kuala Lumpur, all the luggage is still in the car because no one has come home yet. because when we arrived at KNO we immediately got a massage. Next, whatever the reason is that you have to leave the car keys, in my opinion, it's inappropriate and not polite. so I don't feel comfortable because of that incident. Initially, I really recommend this place. but the second time I visited was very disappointing

cleanliness is guaranteed. skilled therapist

the staff is friendly and very satisfied with the treatment

The service is very good, the therapist is also communicative and always asks for the comfort of the client.

satisfying and professional. recommended

everything ok and the staff is friendly

Even though I just arrived, I was told I couldn't redeem the voucher because the reception kept asking for the barcode. I'm confused, what barcode? Because it's not in the app. He phoned here and there. We were almost rejected. Only after calling the owner, we were accepted. Want to relax, even pull the tendons insistently. In the application it says max arrival at 20. In fact, it's different.

the therapist is friendly and the massage is really really refreshing. very suitable for light healing

The therapist has no power. The massage is really soft. Too much distracted

the staff very nice and friendly

the place is out of dated. need to be rehabilitated. cleanliness is lacking. the therapist is friendly but the massage is still lacking. overall the voucher redeem was fast.

The therapist is friendly, the service is also good. thank you

Very good, the most recommended SPA service in Medan in my opinion. Friendly therapists, all staff are good, service is okay

Great place for relaxation massages... Cozy

It’s good nothing special, I’ve come to this place many times before because it’s close to my home and it’s cozy very relaxing...

good, the place is also comfortable, very happy

Comfortable ... And not too bright, quiet, the staff is friendly

It is fun to relax in between activities, the staff is friendly, the therapists are well trained and polite.

yesterday got a therapist whose name was tasya ... really delicious ... the redeem process was fast ... didn't use waiting long

anyway the last one was the massage at the Kraton Spa, the therapist was great ... it's normal too good ... but this time warbiyasak